Company does not honor warranty sold with product. Go elsewhere. Less than 90 days. I still can't get the thing warranty out. What a joke.

Shut down and left without a word. Replaced my engine, but now no way to get warranty work done. I can only assume the owner died. My condolences, but that doesn't mean you should leave people hanging. Wth? read more

never again. finally got the truck fixed. they showed no care. engine experts the transmission was defective talk about a mess, had to pull it in and out in and out, and then in aidens diesel repair in albuquerque was perfect finally got my truck 3 months of turmoil the engine so far working buttt had to do all gaskets spent $2000 amco in denver kipling and chatfield honest shop so i lost no refund for transmission $1800 + $2000 +labor trans $2000. total cost engine $2000. $7800 spent finally. got it fixed. engine ha a tick i guess thats ok read more

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My car is a 1988 Chevy Cavalier Z24 Convertible that has never been in an accident​ and has been in our family since it had 10K miles and was only 10 years old. In the fall of 2017 we replaced the top, put on four new tires, and attempted to fix an oil leak, all in we're talking $2,500 into a car with 140K miles that we thought might last another year or two, and still,​ have some potential resale value. Well in the late spring of 2018 it began to run extremely poorly and eventually died completely. Over the summer Jimmy took the car in as a project. He immediately fixed the oil leak that another shop was unsuccessful in identifying and fixing. Jimmy immediately knew what it was, a design flaw in that specific model engine that always began leaking late in life, it was a simple and inexpensive fix. The core problem though was vexing. After checking the ignition coils (there are three), the ignition induction plate, a whole series of sensors, the computer, and fuel pump it seemed that four​ of the original fuel injectors were drawing more current than they should be (I'd replaced two of the injectors two years prior). He replaced the injectors and the car was back up and running, although it was quickly determined that it was not perfect. After some additional extensive testing,​ it was determined that the computer, although it was "working" was not functioning properly and when it was replaced following the fuel injectors everything was back to running perfectly. It should be noted that this car is over 30 years old and has an ODB-1 class computer, this was the first generation of car computers. In certain conditions,​ this computer can will offer up NO diagnostic information while the engine is running horribly. Jimmy was like a detective solving a serial murder case, and he wasn't going to stop until the car was running properly. It should be noted that before I'd brought the car in I'd replaced the ignition​ cables, plugs, tracked a vacuum​ leak that I thought might have been preventing a sensor from working properly. In the end,​ Jimmy only charged me for the parts that were actually replaced, and a reasonable amount of labor. He'll have my business moving forward. read more

Every time I have an issue, no matter what's going on the team at Engine Experts makes me feel like a priority. I can always expect them to provide outstanding service without me having to break the bank. I also appreciate not feeling ridiculous for not knowing much about cars, so I say all that to say that I highly recommend anyone looking for an auto repair shop that will take you in and make you feel like family!! read more

These guys could not be any better - the shop is immaculate and they have clear procedures and a tried and true method for EVERYTHING - tearing down, cleaning, reassembling so they everything goes back in the same way it came out. Our work truck 'threw a rod' - which meant a new engine -he took care of everything - getting the truck into the shop - ordering a rebuilt one - providing advice on a million decisions - and the truck is now stronger than ever. I'm SO glad we went here - Thanks! We have a new mechanic home for our other truck and cars. read more

My 2002 Chevy Suburban needed a new engine after 210 K miles. I explored different options, including moving on from the SUV, but the Suburban had served us well and was still solid. I went to Engine Experts, met Jimmy and I was sold. He gave me a tour of his garage, shared his business philosophy, and his commitment to excellence. In return, he is looking for your trust and equal commitment as a customer. Jimmy will tell you what you need to know, not what you want to hear. Jimmy and his team are total professionals and I could not be more pleased with my 2002 Suburban. read more

Absolutely deserving of 5 stars. I am extremely grateful for having come across Engine Experts following our local service garage having changed ownership following our having gone there for 20+ years. The service and care paired with attention/communication provided by Jimmy and his team have met and exceeded everything I had been seeking in a new garage. I'd be happy with my current vehicle being all I'd ever drive - 2001 GMC Yukon (nearing 330k mileage) - and the work completed by 'Engine Experts' has been absolutely lending towards that. My thanks to Jimmy for his keeping my truck on the road! read more

Be prepaired to spend some time when you go to engine experts. Jimmy can talk... a lot. The other reviews pretty much nail it. I got the tour, was introduced to his process and his crew. It was impressive. Jimmy makes sure to outline the process I mentioned above. If you pay attention there will be no srprises. I give Jimmy and his guys a 5 Star rating. read more

First, I will start out by saying after my experience here, whatever problems I have with my car, I would not bring it anywhere else. Obviously, no one is happy to replace an engine if daunted with the task. However, you don't want to be jerked around when the time comes. I hate to name drop but I didn't know what was wrong with my car and on top of that oil was spewing from the valve cover. I knew that I didn't want to tow it to my house just to tow it to a mechanic. So, I figured AAA could at least diagnose it and then I could assess my options from there. When they said it was just a valve cover and new plugs that were needed, however skeptical I was, knowing I recently replaced all the plugs, I was relieved it didn't need a new engine... Famous last words, I knew something was wrong when it was almost time to pick up the car and my ford app sent me a notification that it had detected an engine fault. However, they still waited an hour and a half to call and tell me they finally had the real diagnosis, I would need a new engine. After fussing them out and scouring the internet I luckily stumbled across the Engine Experts and immediately Jimmy listed some possible outcomes but said he would need to get it in to diagnose. Even though I got his first quote which was already thousands less than AAA's. To make a long story short(er) after getting it in the shop Jimmy and Matt brought me back, not just to tell me but also to show me the diagnosis. It was then I met the whole crew; I felt not only a part of the experts' family, but also at ease to know the extent of their knowledge. At one point when I was in the shop, I felt like I was imposing on their hard work when they had to climb up and out of a truck's engine bay to hook up the compression tester. They even went the extra mile to clean the valve cover for me to return it to AAA to recoup some money; AAA proceeded to not call like they said they would and continued to be horrible to work with. Eventually I had to call the credit card company to get off the hook for everything but the diagnoses, which even that was wrong and shouldn't have been charged. $1000 in useless parts and labor. I wouldn't recommend anyone but Jimmy. Jimmy has well over 40 years' experience, along with Matt who has extensive experience at a dealership would never treat you like the dealers or AAA. Matt even worked with me to find the root cause of the engine and worked with me to get a new engine with the right engine design to prevent this problem from arising again for less than $1000 more and still well under the AAA quote. All said and done even with the turbo on back order for over a month and a half they still managed to get my car back in two months. Experts doesn't even begin to cover what these guys know about engines. Along with their impressive triage system for replacing engines they can do just about anything but inspections. (Jimmy will tell you why.) On top of that they were able to save on some parts attached to the engine whilst letting me know which parts were likely to fail soon. They also pointed out my transmission cooler was clogged full of sludge, and I thought my model didn't have one! They also managed to fix my tailgate which I had a problem with long before the engine trouble. I don't want the warranty to be through anyone else, I won't let anyone, but the experts touch my car. I don't write reviews, and I hope yelp doesn't discredit this since it's my first but man they deserve it. It also gives people who don't know a glimpse into this establishment along with helping keep his labor price lower than anyone over a hundred miles. (And yes, I called around everywhere knowing this is labor intensive.) I wish I could give them more than ten stars for their quality and customer service. I already brought my Buick Roadmaster to them, they inspected it for me no extra charge finding the steering stop plate was loose. read more

Jimmy's team is amazing! When the car broke down in Raleigh, I live in Richmond, I started with the dealer. Seriously bad choice. I found Engine Experts and talked to Jimmy. He helped arrange for the car to be towed to his place from the "stealer-ship", quoted me $1500 less, and fulfilled his promise. The car runs better than when I first bought it. When I picked up the car, Jimmy gave me a tour of the shop and introduced me to everyone that works there. The shop was so clean and organized. Jimmy saved all my old parts, and took the time to show me where the problem was. I've never had anyone care enough to do that before. If your tired of being cheated by other shops, try Engine Experts. You won't be disappointed. read more

I had an engine replace a few years ago to avoid having to have a car payment for a newer vehicle. Long story short, the engine they found for my car has been solid for the past 3 years. Trips back and forth to NYC and Boston with great power and gas mileage. So why did I give them 3 stars? 1. After listening to the owner talk about how he's very particular about the work he and his folks do in his shop, I put my trust in these guys to do things the way I do them when working on my car. Lot's of the side work I had them do was half assed. 2. When they put the engine and transmission back together, I now get clicking from the transmission that was not there prior. I thought it was a worn out axle but it wasn't. It has something to do with the transmission not mating correctly with the engine. 3. When they put the bolts back into the engine mount bracket, they stripped out one of the main bolts in which I had to retap and replace. I guess they thought I wouldn't notice it. They put some low grade bolt in place of the standard bolt. Half assed!!! 4. I have a constant Knock sensor code that will not go away which was not there prior. I can pass emissions but it's something that was not there that was after the job. I paid a lot of money for this job to be done and I'm still driving the car as my daily driver but this car should not have had the 4 issues I pointed out after they "finished" their work. read more

I had an excellent experience at Engine Experts! They quickly identified the issue with my engine, and kept good contact with me explaining what was going on (parts, pricing, and labor time). They were also able to quickly replace a snapped brake line. Top notch honest mechanics. I will definitely return for any future problems. read more

Testimonial: October 21, 2018 Tim Moore RE: 2011 Chevrolet LT AWD I fled the Raleigh area, because of the approaching Hurricane Florence. I thought the DC area would be a good place to hang out. On my drive North, I looked at the mileage gauge on my dash, and it just turned 154,000 miles. I remarked to myself, "This is the longest I've ever driven a car...and it is still running great". The car still looks almost new, so I was thinking, "I could keep this car for two or three more years",...bad thought! Two days later I found myself in the left hand lane on the DC beltway...8 lanes at rush hour. I was going about 5 mph when the dash warning bell sounded. I pulled off immediately, as the engine had overheated. I didn't think it was serious...maybe a new thermostat or radiator. I had the car towed to a local Midas Shop near my hotel in Bethesda...of course it was a Friday late, so I had to wait until Saturday for them to diagnose the problem. Saturday I got a call...a hole in the radiator, a leaking water pump and a blown head gasket. "It will need a new radiator, water pump AND an engine!" Suddenly, I had an estimate of $7,000 to $11,000 to repair the car...more than its current Blue Book value. I decided to have it shipped to the Raleigh area, so I could research an engine repair shop, and decide on my options. After reading many reviews on the internet and Yelp, I decided on The Engine Experts in North Raleigh. I had the car towed to their shop. I had to wait a few days, as they are very busy. I met the owner, Jimmy Boyd. He gave me a tour of his shop, and explained their philosophy of customer service and car repair. They spent several days, trying to confirm the original diagnosis of a blown head gasket. Finally, Jimmy called to give me the great news that the car needed a new radiator and water pump, but not an engine. They could not find a head gasket leak. I picked up the car about a week later. It runs great. I have one minor issue, and I called Jimmy. He told me to bring it in next week, and they will take care of the problem. After meeting Jimmy Boyd, and understanding his commitment to expert and honest car repair, I felt very confident in my decision. He could have gone along with the original diagnosis, and sold me a new engine, but he didn't; instead he took the time to do a thorough diagnosis before making any recommendations. I am very pleased with the service. He saved me thousands of dollars. I definitely will return to The Engine Experts for service in the future. Tim M. Colonel, USAF retired 10/29/2018 Update: I noticed an "exhaust or engine smell" in the passenger compartment shortly after getting my car back. I called Jimmy on Friday, and he told me to bring it in Monday morning, which I did. Upon arrival at the shop, Jimmy had the car taken to a stall do diagnose the proble. Turned out to be a faulty hose clamp which caused the radiator fluid to leak on to the hot engine. He had the clamp replaced, and had me on my way in about 2 hours...no charge! Car now runs great, and my wallet is a bit thicker, since I didn't have to buy a replacement engine. Thanks Jimmy...to you and your staff. read more

Brought my 2004 F150 to have a new engine put in they done a wonderful job. I have not had one problem and would recommend them to anyone. The owner is very professional and knowledgeable as well as his workers. I highly recommend engine experts for anyone looking for a excellent job. Excellent read more

Excellent Customer Service and work quality. Helped us out quickly when one of our work vans went down. They were very upfront about the cost of repairs and communicated with us throughout the entire process. They were there when everyone else simply said " we can't fix that." I highly recommend them! read more

I have had two exceptional experiences with Johnny at Engine Experts. First 3 years ago he replaced the engine on my Dodge Grand Caravan. He was very helpful, explained every step and made sure I was comfortable and confident before I drove away. That was 90,000 miles and zero problems ago. I just this week took the van back to Johnny expecting to have to replace the whole transmission. To my surprise and joy the transmission was fine. He diagnosed a problem with my exhaust and saved me over a thousand dollars. Thanks to Johnny and all at Engine Experts. read more

maybe my experience was a one off... but I am extremely unhappy with jimmy and engine experts. I had brought my truck in, had thousands of dollars of work done to include the installation of a remanufactured engine. Not only have I had nothing but problems with the truck I have since found out that I was charged and paid for work that was never done!! My efforts in trying to get this resolved have been futile. Do your homework, have an independent shop check the work.. I feel they cannot be trusted read more

What a find this place here! I had a motor blow on my Subaru and Engine Experts was highly recommended as the go-to shop for engine replacements. I called up on a Monday morning and was told to come take a look at the shop while they arrange for a tow for my car. I was thinking I have been in shops before as both my uncles were auto body men and dirt track racers. Anyways, I entertained the idea and took a trip to see the shop. Wow! Jimmy, the owner, met me at the office and then gave me tour of his facility. The facility was the cleanest I have ever seen. All the tools and parts were well organized, and the floor was relatively spotless. Jimmy introduced me to his team, and although they were busy, each spoke to me. During the introduction Jimmy let me know which guy would work on my car and let us talk for a while. This whole time Jimmy is asking questions and feeling me out to how I treat my vehicles, and providing recommendations on proper car care. Jimmy is loud and an 'in-your-face' kind of guy, but he has a big heart and really wants to help you maintain your car or truck. The shop really wants you to be a part of their team keeping your car running optimally. Jimmy was able to find an engine for my car with less than 12k miles and had it installed in less than two weeks! He kept me informed throughout the process. He has now converted me to become a regular customer of his for all of my cars. What a fantastic automotive repair facility! read more

They are truly as good as it gets. Their service and knowledge are tops in the RDU area. Highly recommend everyone to call them first for all your automotive needs. read more

I highly recommend Jimmy and his mechanics at Engine Experts. They are very knowledgeable about repairs and more importantly they got our truck back on the road in a timely manner. Engine Experts provided us with excellent service and fair pricing! Jimmy runs a professional operation! read more

So I was having a problem with my jeep and come to find out it was a "heater core" which is a big fix, I looked all around Raleigh and there wasn't a single shop that could have the job done for under 5 days and $900. One of my buddies referred me to engine experts, Jimmy specifically, being the fact that he is the owner I walked in and I said "hey can you give me a quote" he immediately replied with "I'll have it done in a day for $600" obviously a snapped at that opportunity being the best for me in my situation. About a month after that my engine blew up and I went straight to him they got it done in a timely fashion and he even worked with me as I was coming up with the money to pay to get it done, obviously as he was replacing the engine he found other parts that went bad and he would want to replace before I put a brand-new engine inside the jeep and he obviously didn't want me to think that he was just another guy running the shop and trying to trick me, he welcomed me into the shop and showed me all the parts that he wanted to replace and showed me why he wanted to replace them since i know a little bit about cars I could definitely see why he wanted to replace them, long story short he got everything done in a timely fashion and no matter what all I have to do is give Jimmy a call and he is there to help me no matter what, there's been some times where I've had to be short on money and he is giving me time to pay him back in between paychecks and still let me keep my car to get to work and back, he is honestly the most caring and honest shop owner I've ever been too, I will never go to a different place as long as engine experts stands. I refer everybody that talks to me about a car problem to go straight to Jimmy and their experience is always as great as mine. read more

Back in October 2015 my 2008 Ford Fusion developed a soft brake pedal. I took the car to my local auto shop where they suggested taking it to a Ford dealer since the problem that they suspected it to be could only be worked on by a dealer. So I took the Fusion to Ford and to my surprise they told me it would only cost me a mere $1700 to repair the soft brake pedal. I had done some research on this before going to Ford and knew that there were two potential parts that needed replacing. Ford insisted both had to be replaced but I decided to go for one more opinion. I took the car to Jimmy over at Engine Experts. I explained the issue and after one day of diagnosis Jimmy's guys were able to determine the exact cause of the problem and get the part that I needed to get the car running again. He saved me over $1000. Car is still running great with no issues. Brake pedal is like rock. I highly recommend Engine Experts but only if you want your car fixed right the first time. Thanks Jimmy. read more