This is sort of ling, sorry bout that, just Venting! I would give it a 2 or 2-1/2. I searched for three weeks looking for a 2018 F150 and found a few, the one I purchase was one I had looked at several times. A little more that I wanted to pay and really didn't get them down in price a little till the end. The other few I pulled a Carfax on but not this one. I was told it was a local that owned it and traded it in, a 1 owner truck. So my mistake for not pulling up the info and believing the sales folks. After paying prior to picking the truck up a few days later I pulled the Carfax only to find the Truck was NOT local or even from Florida. When I picked the truck up and ws also give a CarCheck. Carfax had 4 owners the Auto Check said 2? I questioned it and was given a line of bull, they said it just was re-registered so add a owner but was the same person. Was not true, both reports had it at Auction once and Carfax had it actually sold 4 times and showed more detailed service than the AutoCheck! Last but not least It was to be detailed and was, but why not scub the bedliner down, has a cover so did not notice. So now I have a 2018 Truck and was told it was a Florida truck, so should have no rust correct. Crawled underneath only to find out ( From it Acutally Being a Northern Michigan Truck) rust all over. Now I am under the truck killing the rust with OSPHO and painting, something I was not planning on having to do at 74 yrs old! When I picked it up told the salesperson I never would had bought it if I had know I had been flat out lied to and it WAS NOT a local Florida truck. It's my mistake for not crawling around under it and investigating. Just a warning...Be Careful who you trust, they were friendly but lied! I should made them put it up on the lift so could have checked it, my mistake. I won't go back there, plenty of Ford dealers around. read more

I would suggest staying away from the Service Department. I purchased a low mileage vehicle with the Ford Blue Certified program. This program included a detailed certification checklist for approval which included a 90 day/4000 mile warranty. When I test drove the vehicle it was determined it needed new tires and a battery. Englewood Ford installed the tires when the vehicle was delivered but the battery took another week to come in. Once I got the vehicle home the battery would go dead very quickly, sometimes overnight. I was also notified by Englewood Ford that a software update needed to be install. I thought this strange because software updates were a requirement on the Ford Blue Certification checklist. It would appear they did not adhere to the checklist. Englewood Ford Service Manager, Mike and my service adviser, both told me my dead battery issue was because I did not drive the vehicle often enough. I informed both of them I could drive 2 to 5 hours, park the vehicle and the battery would be dead within 24 hours. Their response was put the vehicle on a battery tender/charger at night. I then asked them to provide the Ford Guidance for connecting a battery tender/charger to prevent a dead battery overnight.........they could not because there is no such guidance from Ford. On my last service appointment with Englewood Ford, for the battery issue, they tried to charge me over $200 for checking the battery they installed 3.5 months ago along with charging the battery. Again they claimed their battery check showed the battery was good. The actual Ford Service invoice terminology is "Battery Tested Good". This was used several times on my Englewood Ford receipts when I complained of a dead battery. After several service appointments for a dead battery, software update and a driveshaft replacement, I contacted Ford Customer Support. They informed me only the dealerships could help me so I decided to take my vehicle to another dealer. By now the Ford Blue Certified Warranty had expired, This time I took the vehicle to Jarrod Ford in Port Charlotte, FL and explained Englewood Ford had installed the battery 4 months earlier and I had returned to them several times about the battery going dead and them testing the battery "as good". Jerrod Ford tested the battery and, sure enough, it tested as BAD. I was informed by Jerrod Ford that it appeared the battery was paid for and installed by Englewood Ford. As such, they claimed, instead of the standard three year battery warranty, the installed battery was only covered by the 90 day/4000 mile Ford Blue Certified warranty. It appears Englewood Ford claimed the "Battery Tested Good" for my service appointments while my vehicle was covered by the Warranty so they did not replace the battery that would have been at their expense. It seems very strange after numerous complaints of a dead battery with Englewood Ford that one appointment with Jarrod Ford revealed the battery was in fact bad. I attempted to convey this fact to Englewood several times during my warranty period. Could you imagine Ford dealership telling a customer, who bought a vehicle from you, to put a new battery on a tender/charger to prevent a it from going dead overnight? It would appear Englewood Ford was stalling me until my warranty ran out so they would not be liable for the replacement battery. If you live in SW Florida, Englewood Ford would NOT be on my list for any repair or service for any vehicle even if has a warranty. read more

Review is for the service department. I took my new 2025 Expedition Tremor (bought here) in for them to check the balance of the wheels as the vehicle has a very bad vibration at highway speeds. They hit me with the famous "could not duplicate" to my concern and failed to do anything about the vibration or check the balance. Its so bad we don't even take this vehicle on the highway. They tried telling me the vibration was the lane keep system... LMAO. They never even drove it on the highway so I wonder if they even tried to duplicate the problem? I've purchased a lot of new Fords over the years and i've never had a dealer not take care of me after. This was a first. I don't appreciate the dealer wasting my time. This dealership is incapable of doing a basic diagnostic. Stay away. I know I won't be back. read more

The service manager is extremely lazy and only there to collect a check and discourage customers on their FORD purchase.

Everything. From they won't file my insurance so that I can get back what money is covered or they will they just gave him the wrong codes and it's been a year later also went in for implants and my implants fall out they don't work they pretty much said they tried everything they can't do it So now I have implants and teeth that fall out when I eat or talk so you can start with improving that that would be wonderful. read more

Way too expensive based on their cost of $1600 to change a rear trunk latch. Where I did it for $50 and 2 hours.

Brought in my F350 to get serviced and an alignment since it was pulling hard. One week later get the truck back, it is still pulling. They ASSURED me it was okay. Turns out they never even checked it, the camber was out a certain degree causing it to pull. THEN I mentioned multiple times that something was strange with the idle. They ASSURED me that they checked it multiple times and everything was okay. Not even 20 miles later when I got the truck back the coil pack FAILED. STAY AWAY from Englewood ford services depart. Waste of money and time. A certified YouTube mechanic could do a better job. read more

Stay away from ENGLEWOOD FORD. put a engine in my truck and tech broke lots of parts and tried hiding them from me. also couldn't even put transmission dip stick in correctly. it was leaking bad. had to work on my truck for about a hour after it was supposedly finished just to get out of the parking lot. brought situation to manager and he told me I should I have put engine in myself and to take it up with tech. would not recommend this place to anyone. awful experience with dishonest people. read more

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Avoid Englewood Ford! Bought a 2022 Lincoln Corsair and got a 7.1% interest rate despite an 830+ credit score. They promised to replace a broken door switch and perform an ozone treatment because the car was infested with ants--but never followed through. I called multiple times and was ignored. I also asked for a full Ford software diagnostic (the technician-level report), but they only gave a basic checklist and acted clueless. Once they make the sale, they disappear. No integrity, no communication, no accountability. read more

This is another Complaint after my last in 2021. It has gotten worse. Exactly 4 years ago when I was lied to about the truck things continue to get worse. as previously mentioned in my review from Sept 17, 2021. Might wish to read it also. I needed back brakes now and it will cost way more than the $550 the garage quoted me for rear pads and rotors. The truck being from Canada (NOT A LOCAL FLORIDA TRUCK AS I WAS TOLD) rust continues to be a problem. Turns out the now due to all the rust from northern weather has frozen the rotors to the axle packing plate solid. They tried heat and the puller with no luck. The calipers are corroded and rusted beyond function. Solution is to pull the axles to do the job. Cost wise it is cheaper to replace things than try to get them in decent condition. the $550 now has turned into $2500 to $3000 all because the Salesman flat out lied to me. Hears another one, a few weeks after buying the truck we bought a used Ford Escape for the granddaughter. Once again got lied to. was told the car just came in and needed detailed. found out at a later date it had come in weeks before and according to records had almost 500 miles put on it after Englewood Ford took it on trade. 1300 miles later the electric steering went out, there goes another $2600. Finding the heat shields under the car bent up thought is it went off the road at some point due to steering problems. the almost 500 miles put on by Englewood Ford was probably to test and see if the steering problem would happen again. Could have been a bad situation for a mother with two small children. To the point: the dealership is NOT TO BE TRUSTED in any way shape or form. read more

UPDATE!!! So I received there generic review response. Contact us so we can help resolve your issue. I end up getting a call from service and was told that they passed me along to there sister store and a name and number. When I called she had no idea what I was talking about and told me I could pay there outside contractor to find/fix the leak. Then about 2hrs later I get another call and was asked to adjust my review in there favor. So I asked if they were going to take care of my problem and was still told no. I understand that it's a used car but I still paid good money for this car as a retirement gift to myself and this is what I'm stuck paying for now. Obviously they are to big to care about thier local veterans and stand behind there product. Very discouraged Purchased a used 2016 mustang convertible. Well it leaks and they basically said sorry call a body shop. I even bought the extended warranty through Ford. Still nothing. Very disappointed with this dealership. So I can deal with a car that floods for the next 5yrs or pay someone else to fix it. Hmmmm sounds pretty messed up to me. But hey they got there money right. Will not be buying another car from them. Small enough to care big enough to matter huh? Not much caring going on. read more

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I was perfectly happy with Englewood Ford before I found out how the place really operates, which is to ignore customers who write to them and leave phone messages. The issue is that I took a loan on the car and paid it off in four payments (at the sole request of the dealership). I was told that, after I do that, I would receive a reimbursement for one of my add-ons (a gap insurance sort of thing). I kept my part of the bargain, but when I tried contacting the dealership, I was ignored. Actually, I did get a voicemail box and left a voicemail with a "John," but he never bothered to return my call. I also worked with the virtual assistant on the website, which assured me that I would receive a response. I did not. And I sent more than one contact form about the issue, all of which were ignored. In short, CAVEAT EMPTOR. Try another Ford dealership, particularly if you are getting a more expensive make and model. I've never had a dealership make a promise and refuse to make good on it (county me lucky, perhaps?). And I certainly never have been ignored. What gives, Englewood Ford? read more

Went to look for a F150 from online and when I got there my wife and I were greeted by a young man named Brody. To be honest I like the fact that it wasn't some dude or female in a suit or uniform. He looked relaxed and that made the wife and I very comfortable. They didn't have the truck I was originally looking for but we found and drove something very similar and fell in love with it. The process went smoothly and quick better than some of the other dealers we been to where we were there for 5 or more hours. Finance went just as smooth and love the truck. Thank ya'll for a great experience. Will definitely recommend ya'll. F150 STX James read more

Everything with this team of professionals went well. Nick from Colorado in Sales handled my purchase. Honest, forthcoming and really cared about what I wanted. Total trust and he didn't steer me wrong with my used car purchase. A part for the sunroof was put on order. Craig in service carried this goal for six months never giving up that it will arrive. Yippee the part arrived Craig had approved me with a new loaner car that I loved...thank you! I'm now enjoying my Panoramic sunroof. Kudos, as a single woman don't hesitate putting your trust and money behind Englewood Ford. We are lucky to have them here providing excellent customer service! read more

While vacationing in FL we had an issue with our Escape. We took it to Englewood Ford and had a very pleasant experience. The people were more friendly than any dealership we have dealt with. Our car had a simple fix that took only a few minutes, and they didn't even charge us. If we lived in FL we would definitely buy our next car from Englewood Ford. read more

Thank you Englewood Ford for helping us purchase our leased vehicle. Everyone was so prompt and courteous. Not only was it an easy process but everyone was just so nice! On top of that, the detailing of our truck was simply outstanding!! Wow! Just wow! You've earned my business for life. Thanks for your kindness. read more

Englewood Ford is a total rip off! $10,000 over sticker on a $88,320.00 truck $98,000.00? what! and won't honor employee Z plan discount then I called Ford customer service and the truck was definitely eligible for employee Z plan Then try to charge a $999.00 dealer fee on top read more

I really wanted to rate this dealership higher but I honestly can't. The buying process with our sales person was good, he was honest and easy to deal with. This all changed when it came time for the financing the finance manager John was looking to sell an extended warranty, oil change service contract and securing a high interest rate loan. John was what I would consider unethical by doing what ever was necessary to convince and confuse us to the point that when we got home and we're reviewing the documents we realized that we were completely swindled. It was even necessary for us to come back the next day to redo our financial paperwork to remove all of the warranty and maintenance service contracts that we never wanted in the first place! He also told us that he thought it was "cute" that we felt a well built truck should last a long time. I wonder if John would have said this to a man? The whole process with John (the finance manager), left me feeling angry, frustrated and taken advantage of! Needless to say we would have a difficult time recommending Englewood Ford, but we do love our Ford truck. read more

My car would not start and had it towed to Englewood Ford. They had the diagnosis within an hour and had the car back to me the next day after the part arrived! Big thanks to Bill Wilkins and the crew at Englewood Ford!! read more

Having had a very bad experience with Jarrett Ford in Port Charlotte, I drove a little further from my home to get service on my vehicle from Englewood Ford. From the moment I made the first phone call to set up an appointment the difference in attitude was striking! From that moment through the entire process all of the experience was a benchmark for customer service satisfaction. Every person I met from Mike the service manager, Matt the shop foreman, Brad in the sales department, Bree in the comptrollers office, and Rich at the service desk were professional, cordial, knowledgeable, and had a genuine positive attitude! They solved the service issues and even went above and beyond my expectations! I will be making a 20 minute longer ride from my home joyfully to service my vehicle with this excellent family owned organization. When it comes time to purchase my next vehicle they will be top on my list. Can't thank them enough for the kindness and professionalism read more

A big thanks for the great service and great new car to Sales Manager Ron Jarabek at Englewood Ford! My new Ford Fusion Hybrid 2020 is awesome, with many high-tech features in addition to electric fusion. And I really appreciated the way Ron and his staff answered all my questions thoroughly, and made the purchase smooth in every way. Ron Jarabek is the kind of guy who delivers exactly what he says he will, and I recommend him highly for your next car purchase. Ron even went the extra mile of handling the transfer of my rental car for me, saving me the time and expense of an extra trip. This location is very convenient, near Palisades Parkway, Route 4, GW Bridge, Fort Lee. read more

Called to get an estimate on a tailgate torsion bar replacement. I was told they could not give an estimate unless I paid $104 to check out the tailgate. When I arrived I was told it would take 2+ hours. Paid the $104 and was told I need the torsion bar replaced. Total over $500. Terrible customer service. Never Again!!!! read more

My car had a recall for the pass side air bag. Got letter from Ford to get a rental as the airbag wad dangerous. Englewood Ford's answer was," don't ride in the passenger seat. They did business with Enterprise car rental and told us there were no rentals available. Called Enterprise and was told they had several cars available. Had to go to another Ford dealership for help. If Englewood Ford was the only dealership in FL, I'd buy a horse and buggy. read more

BUYER BEWARE!!! I recently turned my Ford Edge into the Englewood Ford dealership and purchased a CPO vehicle off their lot the same day. I was over on miles for my lease + 4 months lease payments. Englewood Ford kindly wrapped my lease payments owed + mileage payments into the purchase price of my new vehicle. HOWEVER, 2 months later I receive a notice in the mail that I owe Ford $619. I immediately called Englewood Ford and was told due to taxes (understandable) and "wear and tear" of my vehicle, this is what I would owe on my old lease. Turns out.... That was a lie! I proceeded to call Ford Credit to find out more information. I DID owe $147 in taxes (again, fine... in contract).... however, the remaining payments of the $619 were due to the fact that A) Englewood Ford STOLE my SD card out of my leased vehicle and now the car is 'sold' and no way to prove this ($98) and B) there was no 'wear and tear' on my vehicle. The truth was Englewood Ford did not calculate out my payments correctly on mileage at 0.15 per mile, and not the 0.20 you actually owe! Math geniuses they are. So not only do I owe $98 for a stolen product out of my old car, I'm also left with $365 on extra lease charges that I could have taken care of at the time of purchase for my new vehicle. So when you purchase a car from this dealership.... make sure you have your calculator handy! You'll owe money folks! read more

We saw add on line. We made appointment with David Leo. Got there and the van was ready for my test.tested it, agreed on advertised price which was a great deal. Signed docs got van.. smoooth transaction. Honest approach. We will be buying from Daid Leo & Englewood ford again. Thank you guys for making the whole purchasing process a real breeze. read more

Englewood Ford - This is the van we purchased with company signs on it. - Car Dealers Near Me - Englewood, Florida

Dealt with Doug on the internet and at the dealership and he made the car buying experience easy. He was up front with everything I asked and was a pleasure to work with! Cousin Vinnie was great finalizing all the paper work and was also up front with my questions. It takes time to buy a vehicle and patience is a must, which most people do not have. read more

Nice Ford dealership with an old school Florida vibe. The sales people were helpful, informed and got me a great car that I love. The Financing department was easy to work with and gave me a good deal. I highly recommend this dealership for anyone interested in a new or used car, they definitely go above and beyond. read more

They try to upsell at the Quick Lane. If you're not interested, be careful. They may do a bad job on your car. People do not like this place. read more

If you could please submit this to the owner & three sales team personnel that helped us with our purchase and feel free to put it on your review site or send me a link to do so I help my mom purchase a 2016 Ford escape at your facility January 4... This was the fourth car we purchase through your company and each time it's been seamless with excellent quick efficient service . From the moment I got the Internet response from Mike Elkins ( Who was was in sales a year ago and help my niece Alexis Demma by a car ... he was excellent warm welcoming a second time and met us at the door. He had us help by Doug Jarchow Who is very knowledgeable helped us look at a few different cars and settled on the 2016 escape . Doug gave us time to look at the car by ourselves . This gave my 85 yr old mother the freedom to talk to me alone and share her thoughts. After settling on the escape Angela Randall ... The finance manager handled all her paperwork and she was excellent and had everything prepared before we came back to the dealership the next day . She explained some warranty differences with us and gave us the time to think about which one best fits my mom's needs. Reviewed the paperwork in detail for my mom and didn't excellent job . I personally work for LEXUS car corporation and we have many things in place to make purchase as seamless and streamline as possible . But I was very very impressed with our second purchase in less than 12 months and each purchase has been the same . I highly recommend this dealership with excellent personnel , superb financing Dept. and they get the car prepared the way you would want in purchasing a new car . Thank you so much from all the Demma family Kathryn Demma Mark Demma Alexis Demma Frank Demma Greg Demma read more

This is my first bad review I have ever written online but my experience here was terrrible. My husband and I bought a car three days ago and drove it 150 miles. There is already 1,600 dollars that needs to be fixed three days after we bought the car. It is something that would have come up in an inspection which they brag that they do, but I guess this wasn't part of their so called inspection wink wink (it was and the code did come up they just didn't look any further, my mechanic and theirs said this) It's the main module for the braking system. They also tried to tell me to get a new one from them and said they would give me a deal and work with me. They guy told me it would be 600 to 750 at the counter and then it went up to 1600 once they said they would work with me. Don't get your car fixed her unless you want to burn money. Just called my mechanic and they said stay away that they are super overpriced and not being honest. They knew about this and it's sad that they would do this to my husband and I who are expecting our first baby very soon. Also the buying process after we made the offer took 4 hours, longer than anywhere we have ever been by far. They told us we could finance under our business name but were wrong so we had to drive 2 hours to deal with more paper work. They brag that they only keep good vehicles and give the rest to the auction which is not true. They also told me that they didn't get rich from me when I asked if they could help us out. Buyer beware! Please don't tell me you are sorry in your management response you weren't and are super unprofessional and were yelling in front of my wife. Thanks for the taking advantage of a nice couple getting ready to have a child. Don't let the fancy building fool you. Where do you think that money comes from. read more

Service and your reps were excellent, my only negative comment is the changes in persoell. I purchased my Fusion in 2010 and since then I can't count the number of changes in people. As a long time customer it's very comforting deal if with the same people who know you and your vehicle. read more

This place was a horrible experience. Their prices are inflated and misleading. The wait time is the worst we have every been to. Be careful of their over priced add ons and high pressure tactics. This is the worst dealership we have ever worked with. As soon as you buy the car their nice attitude changes. Going here was one of the worst mistake we have ever made. read more

Avoid this place. The day I left the dealership with a new ecosport 2021, it was one problem after another. They changed the battery, the sensor, reloaded the software for the interface screen. Went to Hackensack, another Ford dealership they found out that when the battery was replaced the cables were left loose. They also reloaded the software for the screen. Englewood service manager refused to write on the reports the multiple problems I was experiencing with the car. He told me, i can only write what my boss tells me to write. I don't want to lose my job. He also told me during a previous visit. I don't know why the sales manager did not exchange your car. End results, after 5 visits to englewood dealership, 2 visits in hackensack (they were so courteous and they also wondered why englewood would not exchange the car), I now have to go to another dealership as the interface screen is no longer working and hackensack is backed up. Blank screen. No radio, no back camera, no charger. Englewood shame on you. The worse place to go to. The sales manager tried to intimidate me and hang up the phone on me when I asked him to exchange the car. Subsequent visits, I went to his level as it was the only way to communicate with him. A real sleazy car salesman. read more

Purchased a used 2013 Hyundai Sonata Hybrid from this dealership in May of this year. I love the car, but at no time in my life have I ever been so painfully reminded of the adage "buyer beware". I traveled almost 2 hours on a Saturday to look at this car that had been advertised as reduced and offering special discounts. If something seems like too good of a deal, there's usually a reason why. I loved the test drive and notice some minor cosmetic flaws. It's a used care, I though, I know it's not going to be perfect. Dealer fees seemed high and they had no interest in changing out the obviously unsafe tires, but I thought - meh, it's still a good deal and I like the car. I'll take it....... However, since purchasing the vehicle, I've had to come out of my pocket over $1,000 for repairs. Turns out the vehicle was in an accident that wasn't reported on the Car Fax. I have to think the dealer KNEW about this but said NOTHING. I was right about the tires, had to be replaced the day I took it to the mechanic. Have also needed wheel bearing replaced, new serpentine belt and tensioner pulley. The oil pain gasket and exhaust bushings will have to wait. In the future, no way I'm buying a used car without a trusted mechanic looking it over, FIRST... I should know better, but really thought I could trust this crew. Guess not. Two stars because, now that I've actually gotten some of the needed work done, I really love the car. Oh!! And that great warranty that Hyundai offers on new vehicles? It's transferable but reduces the time and mileage that they cover under. It had about two weeks left on it when I bought it. Didn't find that out until I started scheduling the work. Would have been nice of them to tell me about that one... read more

Brought out RV in for an oil change and 2 new tires. Told it would be 1 1/2 hours. 4 (FOUR) hours later, still sitting. NOT happy! Do NOT bring an RV here (or probably a car.....) We will NOT be back. :-( read more

The absolute WORST service department EVER! Took my vehicle in for noise coming front the front suspension. My vehicle was still under warranty they did a diagnosis and said parts were on order and would arrive in the morning. Everyone seemed to be reasonably nice at the onset, but when I went back the next morning NEITHER the service writer or mechanic were there, as it was their day off? So for some reason the problem was rediagnosed and was told that my vehicle had been in an accident (which it hadn't) so the repairs weren't going to be covered under warranty and and the second diagnosis ot went from a normal to a significant repair job because there was probably "MAJOR DAMAGE" and the mentioned repair would be quoted at $750 but possibly more "dependind on what they found" I have spent my entire life working on vehicles 50+ years so it's NOT at all hard to smell a con BEST ADVICE POSSIBLE STAY CLEAR FROM THIS HACK SHOP. Honesty is not a thought that translates here! Gave this place 1 star it was the lowest that I could go read more

My family has been buying cars from Englewood Ford, specifically Mike Wright since just before 2011, everyone there at this dealership is so nice, mike always takes care of us, the finance manager Angela Randall is also extremely helpful and helped us pick out a warranty on a mustang I just purchased, big shout out to this dealership, and there quick lane is also fast and efficient!! read more

Stay away from this place!!!! If I could give them a minus 5, I would have!!! It started when I got a call late on a Thursday afternoon from this dealership, whom I have never bought a car from, about a special they were having for their "VIP Customers" to trade in my 2018 F-150 to upgrade for a brand new clearance truck, as they were in desperate need of used trucks my year. I explained to the girl from the dealership that called, that I was not in the market for a new truck, that i was happy with the one they had. She told me they would give me $5000 over Kelly Blue Book for my trade, (which, for my truck in the condition it's in, is $21,451) and offer great financing rates. I told her that I still owed a pretty good amount of money on my current truck, and my credit had suffered some because of being sick in March with Covid-19. She told me they were there to help. I arrived Saturday morning, only to find I had no appointment scheduled, as promised. I was assigned with a sales rep, who let me test drive the the lowest priced F150 they had in stock, and was told the payment would be almost $600 a month. Are you Kidding Me??? Then they tried to put me into a low mileage 2017 F150 that I drove, and liked very much. I told the sales rep that I would be interested if they could keep my payment at $525. While I was test driving the truck, they appraised my 2018 F-150, (which was $37,000 new) at $17,000, and listed it as in "fair Condition." I was floored. I understand depreciation, but I keep my truck, which is white, well equipped, very clean and well maintained. The tires are half worn, but there is not a scratch or dent in the paint, the interior is spotless, and is always serviced by the Ford Dealership I purchased it from brand new. Where did they come up with this assessment, and where is the $5000 over Kelly invoice that was promised? That was the first straw. The second, and final straw, was when they told me my finance rate would be around 4% with some "special" lender that they had. I only pay 2.9% through Ford Credit. I told the girl on the phone that I probably wouldn't qualify in the first place, and the sales rep came back and told me that the bank wouldn't due the loan. After getting my hopes up on an upgraded truck, I wasted two hours of my Saturday being mortified about the situation I had been put in. After telling them I probably wouldn't qualify for financing, I would think they would have ran my credit before even discussing the possibility of even test driving a new vehicle. As I said in the beginning, STAY AWAY FROM THIS PLACE!!!! they will lie to you and take full advantage of embarrassing you, while wasting your time. I am happy with the truck I have, and the dealer who sold it to me will always get my return business! read more

Called about this car before driving 60 miles to look at it and was told it had navigation. When we arrived was told no it doesn't have navigation. We decided that we could do without so purchased it anyway. Next day we found out it hadn't been serviced and was 1qt low on oil. Air intakes were full of leaves and cabin filter was plugged. Had to have serviced the next day. Also the next day Cars.com sent me an email saying price had been lowered $500. Staff was very helpful and Bob the salesman did everything he could to make us happy. Would recommend him and the staff we worked with but service on used cars is lacking! read more

Been here twice since I bought my vehicle and everything has been great! The young lady who works in the service department is fantastic....not only did she remember me but she always makes sure everything is taken care of in a timely matter. Thanks!!! read more