This is a very reliable auto shop for euro cars. In seems hard to find good reliable services, this…read moreis a gem. I would not take my Porche anywhere else! Thx again!

K&L is in the top two of over about a dozen Porsche service businesses over the last 49 years on my…read moreoriginal owner 1976 911S Porsche with over 316,000 miles. The other is the Porsche factory in Stuttgart. K&L has given excellent service which has included tires, brakes, engine tune-up, new front & rear suspension including green struts, repair speedometer, replace high beam switch, battery. I give K&L 10 out of 10 (10 being best). Pictures include me waiting for a friend to pick me up in their pleasant lobby with their dog after dropping of my Porsche for service.

Everything!!!! Rude and damaged by car but won't own up to it. Supposed to have pictures but said…read morethey can't open them so I can take a look!! Just a lot of BS. AKA AS THE BEST TIRES AND BRAKES AT 1590 S McCall. I went there twice when they said to come back just jerking me around. I want my headlight cover and passenger mirror fixed. People like this should not be in business. If you call for a tow, make sure it's not from these people! 1-5 I give them a big fat 0 there wasn't any damage to my car when they brought in!! There was no damage to my car whatsoever!!

They have been servicing my vehicles since I moved to the area in 2012. They have done major repair…read morework as well as my scheduled service work. I have been totally satisfied with the work performed as well as their customer service. They have kept me informed on each step of the process. I believe their pricing to be competitive and honest. I highly recommend Stern and Bruns.

I am currently doing a buy here pay here with this company. I do not recommend it to anyone. I…read morewas in the market for a van or a suv with 3 row seating, I came into this place and noticed they had nothing but decided to ask if possibly they had another lot. Wesley informed they did not and asked what I was looking for. I explained what I needed but told him I had not credit. He suggested I got a vehicle with them because they reported to experian credit burea and it would help mebuild my credit. I thought ooo this is perfect and went along with the deal. I drove off the lot and it started pouring rain, and the windshield wipers were terrible. I thought oooo no big deal drive to auto zone and buy them. I then relized the coolant was low and the air wasn't cold. I buy antifreeze freon and windshield wipers and go on my way. 2 days later the coolant light came on. Filled it up again. In 2 days i used a bottle of coolant. It happened repeatedly for 2 weeks. I also informed wesley when hr sent me to the dmv that it was making a noise in the rear when I would break. He informed it was normal because it wasnt drove in awhile. I allowed it to work its way out and after 1 week of the noise i get it checked out and low and be hold the brakes and drums are rusted and need replaced. More money on a car i just put $2000 down on. I then am opening the hatch and the hatch falls down on me because yhe hydraulic lifts are completely busted. Then the ignition is super hard to get the key turned. In 2 weeks i put close to $500 into this car. I finally said enough is enough and called. I spoke with wesley and he informed me that this is all normal maintenance. I informed him I felt with only have the car for 2 weeks this was not normal maintenance and i felt i shouldn't be responsible for all the repairs. I informed him of the coolant issue and the ignition and he said it was normal. He was extremely rude and informed me it was my problem. Which I knew wasnt. I contacted bbb and low and behold the next day he callrd and said the owner wanted to get the coolant looked at because it wasn't normal and for me to add only water no antifreeze. Ooo and that normal locking ignition yeah it wasn't normal and that was fixed as well. Yesterday I receive a email stating they are closing the retail location. I called to speak to Wesley about questions I had he informed me he'd have to call me back. I called the number in the email and it was the owner. I asked if even though the location was shutting down if my payments would still be reported to experian. He informed me they never report payments to the C.B. and that I would need to call Wesley. I waited for Wesley to call back and asked the same question hr stated yes absolutely nothing will change. I told oooo well that's weird that's not what the owner said he informed me if the owner said it doesn't gey reported then it doesn't. I asked why he told me it would be reported at the time of signing if it wasn't and that was the thing that sealed the deal.... So that later I would have that payment history and pay off on my credit to fit my needs for a vehicle. He said well its done now and I don't know what you want me to do about it. I asked again why he lied to me and once again he didn't answer. He then hung up on me. I called the owner back and he as well said hr didn't know what i expected him to do. I asked what I needed to do to get out of the contract and he informed me to bring the car back but I wouldn't receive any money back. I was 100% manipulated into buying this car that doesn't fit my needs. I was planning on paying this car off this year and having a payment/payoff on my credit to get into a larger vehicle. Unfortunately that isn't going to happen and I'm in a vehicle that won't fit 6 carseats(i babysit) and have nothing going on my credit to get a car loan in the future. I have contacted bbb consumer protection burea and a financial burea. BUYER BEWARE

We reserved a rental car from this company. The guy at the pick up location informed us of a check…read moreengine indicator problem with the vehicle that we were issued. He said that the problem had been taken care of. Two hours into a week rental the check engine light came on. The vehicle was having transmission problems. This company came and picked up the vehicle while we were at dinner without informing us, and did not issue us a replacement vehicle. We had to dispute a $467 charge to our credit card because Specialty Auto was not willing to issue a replacement vehicle or refund our payment. This company is super shady. I would not rent a lawn chair from these crooks.

A nearby domestic car mechanic recommended Complete Automotive, a European car owner's dream. While…read moreable to work on domestic cars as well, Peter serviced my 2010 328i BMW with care and precision. He is an incredibly knowledgeable and capable mechanic. Oil change, brakes, tires, even a towing hitch. Peter researched and explained everything, documented paperwork nicely, and his fees were the most reasonable one could expect. Linda always returned my calls quickly and between the two, I highly recommend Complete Automotive.

I always ask for a hand wax. It lasts longer. Last time an employee was using a buffer. When I…read morequestioned him, he said it was part of the process for the new wax they're using. When the wax needed to be done again, I noticed buffer marks all over the black plastic trim. I brought this up to the owner/manager, and he said he'd clean it for $30. I told him I wasn't going to pay for them to fix something they did. He asked how was he supposed to know they did it. The man has done several waxes for me in the past years, and he didn't remember me. He asked me to leave the property in not so nice words. I left and will never go back. I guess my money isn't green enough for him!!

I returned to this car wash after a long absence, remembering how good it once was. One of my…read morewheels came out looking as if it had been acid washed, the exterior coating was discolored badly, the entire surface was roughed up. When I showed the manager, she told me it must have been that way when I came in. No way I can prove otherwise, but I know it was in the same condition as the other three wheels when I came in. I think whatever cleaning solvent was sprayed on this wheel was not rinsed off and had a corrosive action on the finish. Anyone else had a similar experience? Never returning.

Still looking for that personal service the dealers don't or won't provide, Emery Auto is the…read moreplace. Since moving over from Martin County I've been searching for just that. They were very thorough with the normal inspection of the car while changing the oil and rotating the tire. I've always had a close friend do all my repairs and I'm particular about who does repairs for my vehicles and I feel comfortable having my work done here. Have confidence bringing your car here for service rather than the dealer for a far better experience and value.

It's like the money pit! Expensive and shoddy work ... husband had to have everything they did…read moreredone .... Stay away .... You'll just have to spend more money!

Quality of service and attention to detail is about expectations! Justin does an amazing jobread more

Great service, tremendous quality workmanship and great pricing/flexibility. I will be back!read more