Save your money, this place suck. They basically threw some locks together and called it an escape room. Now owned by Escape Utah, I was hoping to have a good time with the family....this is by far the worst escape room I've ever experienced! We did "the Hexed" room. The bad: it's one room. The host is terrible. They are more concerned about you stealing escape room ideas(forced to lock phones), than a great user experience (terrible hints). Everything is locks based. No real puzzles. No real mechanisms. Everything is cheaply made. Lots of random props with no purpose. No real storyline or true purpose of the room. The good: none (this place is so run down, the floor creeks from above). I'm so frustrated, I'll never wast my money at any of this company's escape room again. I'm especially upset at the host. If you get stuck, you will hope that at some point, they just tell you exactly what to do, instead we were stuck for 60minutes on a stupid suitcase that had the dumbest coding ever. Even after failing the dang room, he refused to tell us how to escape the room. He just open the door for us to leave. WTF! Save your money. Go somewhere where they care about you having a great time and want you to come back. read more

In theory, this place has fun themed rooms with many puzzles that are tricky to solve, but leave you feeling clever when you solve them. Unfortunately, our group left after a frustrating experience since our room was quite literally impossible to escape from. Let me explain: Our group of five booked the Fahrenheit 451 online in advance. We checked in, placed our belongings in lockers, and went into a room that was cleverly designed to hide clues. We started solving puzzles, got a hint from the Enigma Escape worker, and were eventually able to open the door into the second room of the Fahrenheit 451 experience. From here, the experience went downhill. Without giving too much away for those who want to try this room for themselves, of the puzzles in this second room requires you to find seven gears before you can proceed in your escape efforts. During our search for the gears, our team asked for a hint, and the screen used to provide hints froze, meaning we couldn't receive hints/communication from the staff (to their credit, they handwrote a clue on a note for us and slipped it under the door while rebooting the system, which later worked). With five minutes of time left on our clock, we had six of the seven gears, but there was a letter-based combination lock on a box we were confident contained the last gear needed for our puzzle. We asked for a clue, and were told to use the information from a couple of specific items we'd collected. We'd already tried all of the letter combinations from those already, but we tried again based on the clue--still no luck. As time expires, the worker comes in to tell us we were out of time. Feeling like we'd spent forever on this gear puzzle, we asked if we could have just a couple more minutes to solve it. She told us no, because she'd felt bad about the screen freezing earlier and had already given us an extra five minutes to compensate for that (which was nice of her). So we asked if we could at least have the code of the lock we'd struggled for so long to open. She asked if we'd tried the combinations from the items we'd collected, and we told her that we had. She said, "all four of them?" We'd only collected three, but we showed her where we found them (turns out one of them was found from a place it shouldn't have been hidden), and she showed us where the fourth should have been hidden, but wasn't (our group had checked there). It turns out this missing fourth item contained the letter combination needed to open the lock. Since it wasn't where it was supposed to be hidden, the employee gave us the combination, and when we unlocked the box, it had the fourth item (containing the combination code) inside of it -- in other words, they very key needed to unlock a box was locked in that box you needed the key to unlock, making it an impossible challenge to solve. The employee told us that our hunch was correct and that the last gear should have been in the box, rather than the fourth item that gave the code. It turns out that the employee who reset the room not only hid the code in the wrong spot, but also failed to hide the last gear to the puzzle, and merely left it in place from where the last group had placed it to solve the final puzzle to escape (the puzzle you weren't supposed to unlock before you had collected all seven gears). So, we learned that our group isn't dumb, we were just given a room that was impossible to solve because it wasn't properly reset by employees. To her credit, the employee who helped us was apologetic and kind the whole time, and offered us a coupon code for our next visit (though we felt as though this coupon is a bounce-back coupon that everyone receives). But we left frustrated and with a sour taste in our mouths from the experience. read more

Open on Sundays. You need to reserve the room before hand. We did it the night before. Staff member was very polite and informative. We enjoyed our time and the escape room. My only complaint is that it is a very dark room and they give you one flashlight, well actually you can find one flashlight. It's a little loud as well because there is a restaurant right above it and it's an older building. Check Groupon because they had a special on there. We bought one for two and one for 3 (5 people) and saved us at least $40 or so. read more

We had a fantastic time even though we didn't complete the task at hand. It was a fun way for us to connect and work together. We were amazed at how well did. We are definitely doing this again with another room! Our host was fun and got us going with no problems or confusion. In short...it was an awesome experience. read more

Terrible place. The room was ok, the first half went well. But as soon as we got stuck on a puzzle, everything derailed. The clue giver started telling us to do puzzles we didn't have pieces for. When we asked for clarification, she just pointed us to another random puzzle that wasn't solvable yet. We wasted 30 mins trying to solve impossible puzzles. It was such a mess and waste of time. read more

This was a great place! Cameron was a wonderful host and provided a great introduction to us as this was the first escape room for most of the group. He answered all of our questions before leading us into the escape room. We were a smaller group and had trouble with some parts of the room and we got some great help from the phone! I won't spoil anything about the room we did (we did the Hyde option), but it was tough and a lot of fun! We had a great experience overall and definitely will have to go back soon! Thanks Cameron and enigma for a great experience! read more

We loved the Hyde Escape room; it was the hardest one we have ever done and we have done many escape games. Unfortunately, we had a terrible experience with communication. My husband accidentally left his cell phone in the room so we came back about 10-15 minutes after we had finished the room. We called many times but no one answered. We were sitting outside the door for 30 minutes knocking and ringing the doorbell but all the employees had left or were not answering. We finally just left and hoped we would get a response back from our phone calls and our text to the website chat. We didn't get a response back until 2 1/2 hours later about the phone. When we finally got the response, the employee said they were "running errands" and that is why we couldn't reach them. I just don't understand how they didn't leave any note on the door and there was no way to contact anyone during that time. It was a huge inconvenience because we don't live nearby and we have a little baby. I hope in the future you will fix this communication problem because we really enjoyed your room and have done all of your other rooms as well. read more

This is one of the BEST escape rooms I have ever done! This small business has so much personality, and the workers were so nice, helpful and kind. We did the curse of na tsu/hexed room and it was a blast! If you're looking for a brain puzzle, this is the right place. Please check this place out. I plan on coming again! read more

Enigma Escape Games - Our escape group. - Escape Games Near Me - Sandy, Utah