We had a sunroom built by Patio Enclosures, and overall, the structure itself is good. It looks…read moreclean, bright, and was professionally installed. That said, for the price we paid, we expected a bit more in terms of design complexity or added features. The enclosure, while beautiful, feels somewhat basic for the cost. We chose Patio Enclosures specifically because they are a well-established company and we didn't feel comfortable going with an independent contractor, so we were willing to pay more for peace of mind and a warranty. A couple of weeks after installation, one of the screens broke, which was frustrating. It was a minor issue, but when you're investing a significant amount of money, even small things matter. The biggest disappointment, however, was with the financing process. We were told we could pay with a flat monthly fee and no interest for six months. That turned out not to be true. The financing company started charging interest after just three months, and the flat monthly payment didn't even cover the interest, meaning the balance kept increasing. The payment is no longer affordable, and the terms were not clearly explained up front. We feel misled--whether intentionally or not--by Patio Enclosures, because we based our decision on that financing offer. We're now paying a higher monthly payment we agreed to avoid our loan to get bigger and we are doing our best to save up and pay off the balance as quickly as possible. While the product itself is nice, and the installation was smooth, the overall experience has been dampened by the financing issues and the sense that what we paid may not match the level of finish we received.

I own a property that has a sunroom that was installed by patio enclosures far before I ever bought…read morethe house. I needed some information regarding the measurements and I called the company today, thinking it would be a longshot because it was probably installed decades ago. Well, Hollie P. saved the day and was able to pull up the original order and answer all of my questions!! Hollie could have been quick with me because I was only inquiring and was not looking to schedule an estimate or anything, but instead, she took time to chat with me and give me more information about the original installation and even found the original measurements and emailed them to me! She provided me a level of customer service that you don't find as often these days. She was professional, knowledgeable, but also very friendly and personable. Hollie is definitely amazing and is the perfect person to be the first impression when reaching out to this company. I cannot recommend her or patio enclosures enough!

I gave E . Cooper a negative review about a concern with small patches of grass growing through our…read moreasphalt driveway. Mr. Cooper addressed the problem and explained that this was Bermuda grass which can make it's way through asphalt. We were always pleased with our new driveway the construction company did. I appreciate the promptness of correcting this concern. Thank you Mr. Cooper. I will refer E Cooper Construction to others.

Eli Cooper, his son Cody and crew did a masterful job on my driveway…read more It was previously tar and chipped by another contractor which lasted about a year before it was redone, which then lasted about two years. Finally I decided to asphalt the driveway and to be done with it forever. I shopped around, got estimates from a handful of contractors, and went and looked at some of their work, new and old. Mr. Cooper is not a salesman, he is a second generation paver working with his son and crew. I feel much better working with the person who is going to do the work compared to a salesperson who is going to tell you how good the work is going to be. Aside from being a master in his field, he is meticulous about from start to finish. You will not find a better person or company to work with. Marc

We called Diamond Decks when our deck was in dire need of a refresh after we moved into our new…read morehouse. They got the job fast and we got to enjoy our deck along with the new house.

Initially we received a quote from Buddy that came in lower than some competitors. Apparently our…read moreresearch took too long because when we were ready the project cost increased due to "high demand, material costs". We agreed to a new cost and Buddy came by to help us pick a color, sign the contract and collect the deposit. Next, we waited for the materials to be delivered. In the company's understanding it would take a couple weeks because of the high demand. Meanwhile my husband and I started another project in our back yard. Randomly, William (Bill) sent us an email to say our materials "came early" and will be delivered in a day or two. I called Bill who seemed pretty nice and responsive- advised him of the project already taking place and he believed his workers will be in and out the way. Six (6) pallets were delivered. As mentioned his workers came on time, and got to work. They knew what they were doing and worked extremely hard. So hard that they damaged the grass on our property line (issue 1). Day 2 into the job, the Foreman Temoc, drops in and loads 2 pallets worth of pavers into his black Ford 150. The workers are meanwhile still laying pavers, the job is NOT DONE! I rushed out and approached Temoc and tell him I need 50 bricks (of the material I paid for) to do garden edging. His response was "you only paid for half the pallet". He directs me to the trash area where the broken and cut brick laid (issue 2). I contact Bill and he says "I'll see if I can send Temoc back with some pavers". End of day nothing was resolved. Temoc returns twice to collect other materials and his workers. The next day I called Bill and ask them to delay laying the sod (for 1 day) as it affects my other backyard project. Bill was very rude on the phone, not only instructing me to advise the other project workers what to do but also quick to tell me "No, it's not possible". Despite my request the sod was laid later that evening. I request the Foreman Temoc to cover the areas of damage on the property line and he rejected and puts down grass seed. Minutes later the workers take two loads of sod to my neighbors home (5 homes away) for a different business transaction (mind you this is within sight). When I asked Temoc about it - he said "it was left over sod, no good". (Issue 3). Instead of them to place the sod in an area damaged by the workers they used the materials I paid for to make more money. Finally, the last day Bill came to collect the final payment. Dave and Bill attempted to resolve the damage on the property line by laying down grass seed and top soil. I ask again about the pavers and in his very poor behavior he incited "raw material is returned to their space, giving you back some pavers is a fifty/fifty chance". Bill did not attempt to resolve any problems, he later sends an email stating "I just spoke with Temoc And he has already returned the extra pavers so we will not be able to drop off any unused pavers to you at this time, however we have two upcoming patio jobs and I will try to grab a few extra pavers off of those upcoming jobs if they are the same pavers." In this email this "president" actually explains he may use the pavers from a different project (meaning prepaid by another customer) and bring it to me. At the end, I have a job that looks good - it is what we wanted. But I feel swindled by their business practices. Not only are Bill and Temoc poor professionals, but they are open about using the materials prepaid by one person to make additional or side funds. During the project I was very clear in my issues and each request was met with a poor attitude and nothing resolved. For this I give the company 2 stars: Buddy and the hard workers. I do not recommend them to others and I will not use them for future jobs. To those who may consider the business still: 1. Ask for an itemized bill before signing the contract. This will help you understand what you're actually paying for in materials and labor. This will not be provided upfront. 2. Enjoy the good customer service provided by Buddy. I hope you receive the same from the young men on the other end. 3. The business is pretty responsive so if possible get the conversations in writing. Good luck.