Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember! Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2 read more

Management, I would like to extend my sincere gratitude to Jaylyn Burns for the exceptional experience she provided while helping me purchase a vehicle. From the very beginning, Jaylyn showed genuine compassion, patience, and professionalism. She truly held my hand throughout the entire process, making what can often feel overwhelming seem effortless. After I shared my wish list, she carefully listened and provided thoughtful comparisons that helped me make a confident and informed decision. What impressed me most was that Jaylyn went far beyond the normal expectations of a car salesperson. Her attention to detail and commitment to outstanding customer service were evident every step of the way. I would also like to give special recognition for personally delivering the vehicle to my son. That thoughtful gesture meant so much to our family and reflected the level of care she brings to her work. Jaylyn, thank you for making this experience so easy and enjoyable. Your professionalism, kindness, and dedication did not go unnoticed. If I ever meet someone who is in the market for a vehicle, you will be the very first person I recommend without hesitation. Thank you again for your exceptional service. Sincerely, Jennifer Cecchetti JRCecchetti LLC Elevate read more

All's Well That Ends Well. It was a very difficult process, 3 weeks long. I was tenacious because there were many questionable and frustrating things along the way. In the end, The Manager of the office made it right. She went above and beyond to make sure I underststood everything, and got a car that was actually a good fit for me. I am concerned after reading all the reviews on Yelp, that 30% of them are bad, but based on my ultimately successful experience here is what I' recommend: -Work with one person only (talk and text) so there is no confusion or contradicting information. -Make sure you have them tell you all the details about how everything works in real life...process, length of contracts, deductibles, number of claims allowed,etc. -Check with your insurance company to see if you already have coverage on things they offer. -Check the real value of your trade in being brutally honest with yourself regarding the true TRADE IN value of your car. Print it out and bring it with you. -Expect that the value of the car you buy will go down, once you drive it off the lot. You can check the KBB Blue Book value so you know. -Have them do a full walk through of the car, and show you how everything works before you leave. -As charming and influential as all of them are, remember this is a business deal. Good Luck! read more

I purchased a suv 2024 so the first of the month suv will start stopping when you put your feet on the brakes automatic shuts off. You have to put the SUV in park and restart the car. Then I found out I'm paying monthly insurance or warranty and there's no warranty.. I took the SUV to hilltop they have picture . Like I told hilltop I get a regular oil change every 3000 miles.. since I purchased a car from enterprise, no one never went in the hood of the car under the hood of the car. It just interesting. What the hilltop found when you talk enterprise they shut you down.. read more

I went to Enterprise to trade my car in. KBB quoted me $10-12,900 for my trade in. When I arrived, the associate greated me. The entire office smelled like onions. We looked at cars i was interested in while my trade in was appraised. I found a car I liked, test drove it and then the "manager" came out to speak to me. He was wearing baby blue from head to toe, including his alligator shoes, while telling me they were rolling out the red carpet for just me. When I went inside to talk numbers, they came back offering me only $5,000 for my trade in and wouldn't budget. Needless to say I left, went with carvana who offered me $11,900 for my trade in, sight unseen. And brought me the car I was looking for. I felt so taken advantage of at the Enterprise dealer, not at all like a real human, just a piece of meat for them to fight over for a bad deal. I wouldn't recommend them at all if you want a reasonable price for a new or used car ​ read more

I had a great experience with Enterprise Car Sales in Concord. I purchased a car for my daughter in August 2025. Our sales person was Daje. She was friendly, knowledgeable and courteous. I decided to drive the 34 miles to purchase a car from them because one of our cousins had a good experience too and she recommended them. The trip was worth it! Even after the sale, Daje & Mariah (a manager) were great when the key fob was intermittently failing to function properly. They were proactive to retrieve the car & send it for diagnosis & repair. I call this "good service after the sale!" They were with me every step of the way. They represented the Enterprise brand very well. I highly recommend buying a car from them! Lastly, a shout out to Leon & Christine too! read more

I was trying to be nice by telling them in every way possible without coming out and saying it that I was not interested so I got calls everyday until I flat out had to tell this person I was not interested at this time but I would be as soon as I could I would call to make an appointment in which I was flat hung up on. (Not only did he lie and say his co worker said I called him but he was the pushyest sales person ive ever in 64 years delt with and believe me ive had some REALLY pushy people in my life. Now i doubt I would ever go in there to buy a car EVER after the rudeness of this man. Wow!!!! read more

I had a great experience at Enterprise Car Sales in Concord. I was immediately greeted when I came into the store. And in a matter of seconds was discussing my car needs with Consultant Bre Trammels. Bre was very friendly, and on his computer showed me a variety of compact sedans I might be interested in. Bre gave me the opportunity to test drive various vehicles. I decided on a red Toyota Corolla. Which was my preferred car choice coming into the store. Bre was very knowledgeable about the inventory at Enterprise. The paperwork on my purchase was a breeze with the help of Bre and Manager Eliot Denoncort. I was in and out of Enterprise in a few hours. A short time considering I test drove three cars while I was there. The customer service at Enterprise was top notch. They made my car shopping experience easy and stress free. I purchased my car on 4-12-24 Jeff G Moraga, CA read more

Enterprise Car Sales - My new 2021 Toyota Corolla - Car Dealers Near Me - Concord, California

Concord Enterprise Sales has the best employees. Hands down Sales Consultant Francisco Rios was beyond AMAZING!!!! He was always so professional and friendly making sure he understood my needs. His sincere and compassionate attitude was why I only wanted to work with him. He was very knowledgeable and patient. I am beyond words to express how grateful I am to him. I also have to say the Sales Managers Mariah and Leon were extremely helpful, patient and understanding as well. All the employees were sincerely friendly and down to earth making it a very pleasant experience! read more

It's the old-fashioned car-buying experience. Same as it ever was -- sleazy tricks like fake delay and good cop/bad cop. You'd love to believe that times have changed, or that this dealership is different. Times should change, after all. We can all look up the values of everything. We can all know what is and isn't a racket. The add-on, upsale craziness should have ended years ago. Just collect your known mark-up, and take the win. Don't try to convince me that I'm getting away with a steal, while you then try to figure out a way to get away with a different steal from me. I really, really don't think they needed to make us wait that long in the office. And wait right through lunch, so we'd be both tired and hungry, thus unable to make good decisions. And in the end, just to have me say, "I don't want to purchase any add-ons at all." Great, you just wasted everybody's time. And I can't help thinking that they punished me for not buying add-ons by letting my DMV registration/title update languish for as long as possible before dropping it in the mail, and then when I follow up 3 months later to ask why I don't legally own the car I bought and have no knowledge whatsoever about the process, they just throw their hands up and say it's someone else's responsibility. But hey, it's a nice car, for a reasonable price. I just wish the car-buying BS would stop. You can do much better with Carmax or any number of other large-volume dealers. read more

Car buying experience was acceptable. That said, our 2021 suburban got an oil leak 5-months and 5,000 miles after purchase. Bad advice from their sales department cost us a $250 diagnostics fee + the higher cost of repairs when we took it to the chevy dealership. They told us an oil leak should be covered under the powertrain warranty - it wasn't. My mechanic would have done this job for 1/2 the price and now I'm paying more + the non refundable "diagnostics fee" just because Enterprise assumed it would be covered and recommend I take it to the dealership. I called asking if they would pay the $250 diagnostics fee, for someone who just bought a car 5-months ago and they said no. The manager was pleasant but didn't acknowledge his department's advice made me spend more than I needed to fix my car. I guess that's what I get for buying a rental. $1,050 dollars in repair costs after just 5,000 miles makes me question the quality of the regular maintenance performed on this car before we purchased it. Again, great people, but they should have gone the extra mile and paid the $250 as an apology for bad advice. read more

DO NOT WASTE YOUR TIME WITH ENTERPRISE CONCORD! YO-YO DEALERS! UNTRUSTWORTHY! DISRESPECTFUL! THEY WILL LIE AND THEN TRY TO MAKE YOU OUT TO BE THE CRIMINAL! Let me start by saying I was texting Kerry for over a week. I felt confident in our interactions. I should have known better when he told me I just had to come in and sign the contract and make my down, only to arrive and go through the entire process with a completely different salesperson. They had me sign what I thought was a sales contract. They took my down payment and I drove off the lot with my car. Two days later, I get a text from Kerry that there were a few "typos" on my paperwork and I need to come in and correct it. I asked if I should be worried and was advised, not at all, it's just a couple typos. Then, one of the managers, Christine M, calls and tells me my SSN was reported incorrectly application and that the bank is now demanding an additional down to keep the car. She goes onto say that I will need to sign a new contract because technically, I don't have one. ***I ended up finding a newer model of same car with 10K less miles, with all of the bells and whistles for the same price at TOYOTA MARIN. They were able to secure my deal with the terms I thought I had with Enterprise Concord.*** When I dropped the vehicle back to Enterprise, Christine proceeds to tell me that I will be charged a restocking fee of $200. When I asked why, when they're the ones that made the error, she had the audacity to say "Well, you gave as an incorrect social." and gave me a look as if I'm the one who caused this issue. Her tone was accusatory and RUDE! Oh I LOST IT, in a very professional manner of course. I proceeded to tell her that Kerry (salesperson) told me that there was an issue with my SSN and to please bring a copy in to fix it when I came to get the car. Not only did I bring my SSN card in when I signed the contract, they took copies, AND I had to complete an identity credit questionnaire that all pertained to ME. How dare she insinuate that I was the one being untruthful! When she realized I wasn't going to back down, she quickly changed her tune, smiled, and said "I'll take care of this for you." Looking back on everything, they never gave me a copy of my contract, even when I asked MULTIPLE TIMES! Christine literally told me "Well the bank literally tears the contract up so we don't have anything to give you." When I fact, they couldn't produce anything because it was all FAKE! It is very clear to me that this establishment is full of backwards dealing and UNTRUSTWORTHY SALESPEOPLE! I STRONGLY RECOMMEND BUYING YOUR NEXT CAR ANYWHERE ELSE! We went to TOYOTA MARIN. They were no nonsense and they did everything for me before I got there. Enterprise Concord will jerk you around, falsify documents, not give you any copies of anything you sign, and then try to blame you as if you're the criminal! Christine - manager, Leon - manager, Kerry - sales, and Barut - sales. All the people I dealt with and all the people who thought I was the one! But I promise you, I AM NOT! Beware yo-yo dealing is legal. Any dealership who utilizes this tactic is JUST PLAIN DISGUSTING! read more

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Amazing car purchasing experience! My salesman Paul Kaloti and his team made this normally rough experience, transparent and easy. I 100% recommend purchasing a vehicle from these amazing people! read more

Paul and Mariah gave an exceptional customer service in making it easy for me to purchase my car. Paul is very knowledgeable and helpful in showing the different features of the 2023 Nissan Rogue. I was impressed and made my decision easier that it is right vehicle for me. He even showed me the different lenders who approved my car loan and I able to get the best rate! Mariah made it seamless in completing my application. I will definitely recommend Enterprise Car Sales to my friends. Kudos and thank you to Paul and Mariah!! read more

Hands down the easiest purchase of a vehicle EVER! I even kind of enjoyed myself. I had the pleasure of working with Mariah, Marquis, Daje, and Leon today. Mariah met us when we walked in. After getting a bit of info from us, she handed us off to Marquis who, honestly, we just wanted to hang out with all day. What a cool dude with a great smile. My husband and I left for a bit to talk things over. When we returned to purchase our car, Marquis was busy with another customer which made us sad (and a bit jealous) but it was okay because we got transferred to Daje who was super sweet and fun to work with. Leon seems like the top dog and he was also great (and seemed buff and fit and easy to look at). Purchasing my car was so enjoyable that I feel like I want to go back next weekend and purchase another one. read more

Paul Kaloti (and team) went ABOVE and beyond to get me in a vehicle! Listen, I didn't even know that Enterprise sold cars for one, nor did I expect for the process to go as smooth as it did! The process was simple and easy; I submitted an online application, and was contacted promptly. Paul walked me through each step, was realistic, and worked super hard to get me approved. Being that I couldn't get to Concord, Paul went out of his way to bring the car to me (and treated my Nephew to his fav ice cream spot). I just want to AGAIN say thank you to Paul and his team for communicating effectively, being patient with me, providing exceptional customer service, and going out of you all's way to service me! If you're looking for a vehicle or want to do a trade-in; Enterprise in Concord is your spot! read more

The staff very helpful. Biruk was awesome! The buying process was easy, quick and streamlined. I even got to watch football while I waited for processing. Love my car so far. read more

I recently bough a car at Enterprise Car Sales and the entire experience was easy and the staff overwhelmingly helpful and friendly. There was zero high pressure and I drove away with the the car I wanted. I wish to particularly thank Leon and Paul, both of whom went to great effort to insure that the process was smooth and that I was satisfied with the purchase. read more

Looks like I was going through a midlife crisis (LOL)- so I decided to check the 2020 Mustang convertible out at this dealership. The car wasn't on the lot, and Jaylyn Burns was the sales consultant who helped me through the whole process. Let me tell you this- the process from applying to driving my 2020 Mustang home was an easy peasy! Because the car wasn't on the lot- Jaylyn offered me several options- 1) apply for a loan while the car is being delivered, 2) apply for a loan, and have the car delivered to my house, or 3) come back on Monday morning. I chose #2, but we ended up doing option 1. I arrived at the dealership a little after 1:30p and drove my new car home at 5pm (I had to wait maybe 30-45 minutes for the car to arrive). Then I had Eliot Denoncourt, a Sales Manager to help me with the DMV process. Jaylyn, Eliot, and the other manager (I don't think I was introduced but a nice lady) were all very professional. They know their stuff (paperwork, vehicle itself, and the process). Because I'm Deaf and fluent in ASL- they all were extremely patience especially when it comes to communication- writing and typing back and forth- clarifying everything. They all made sure that I was taken care of (if I needed anything to eat or drink- Jaylyn offered me some candies). In conclusion- YES I LOVE MY MUSTANG CONVERTIBLE CAR! read more

Enterprise Car Sales - Car Dealers Near Me - Concord, California

I usually despise car shopping, but the experience I had with Alex was great. He was very patient, as well as knowledgeable about the inventory they had at the Concord location and as it turned out, I ended up buying the car that I was considering. Alex made the experience very easy and pleasurable. read more

We purchased a car from Enterprise on 12-02-2022. We are happy with the car but extremely unhappy with the lack of filing the paperwork with the DMV and lack of follow up when we discovered a broken/missing piece on the rear cover for the car. I received a notice from the DMV in the beginning of February that the car we traded in was not insured. We cancelled the insurance a few days after we purchased the new car. I called the DMV on February 3 and they had not received the paperwork from Enterprise regarding our trade in vehicle. I had to send the paperwork to the DMV again and then follow up again to make sure we would not be fined from the DMV. They also did not put my name on the new title, only my husbands name. We finally received the title but now we have to re do the title to add my name. Then, to make matters worse...I receive a parking ticket from the City of Oakland yesterday for $93. that was issued to our trade in car on January 23rd a month an a half after we traded in the car! We noticed the broken/missing piece a couple days after we got the new car. I called the salesman and he said I should take a picture and email it to Elliot. I sent it but never received a response and left a message and never received a follow up. These are very poor business practices and very unprofessional. read more

This was our second car purchase from this Enterprise Car Sales location. Both times we have been impressed with the outstanding customer service received. We definitely recommend this business to anyone looking to purchase a used car. Victor was our sales rep and he was very personable and professional in his communication. He answered every question we had with honesty and clarity. Boris the Manager was equally helpful to us. The process and paper work required to purchase a vehicle can be overwhelming. The only thing you risk is writers cramp from all the signatures and initials needed on the documents, but they patiently walk you through it all. We gave a 5 Star review because it is warranted. Thanks Enterprise, we will see you again next time. Les Hansen read more

3 words: Amazing Customer Service! Really glad we went with this location. Not only were they willing to drive 30+ minutes to pick up another car for us, they worked with our loan amount/budget to get us the best deal. Also, Boris got us the best trade in value for our old car which matched Carmax. They don't over charge for cars either. They are worth the value and you get 12 months of warranty plus other options to extend the warranty if you'd like. Sidney was our sales person and he really went out of his way for us. He even spent extra time to get a toy that our daughters dropped, in an almost unreachable spot, under a seat in our old car. We showed up with no appointment, late in the afternoon, they took care of us right away, and they even worked directly with our bank that was closed for the day. It wasn't a stressful experience and we would definitely recommend this Enterprise Sales in Concord. My boyfriend and I are very happy with our purchase. Thank you again Sidney for making our trade in/car purchasing experience stress free. :) read more

Went by myself and looked at a car I saw online and immediately knew it was the one ( 2021 Toyota Camry). We decided to buy from Enterprise car sales because they service the cars regularly and take good care of them. I worked with Victor L. and he made the process quick and easy and I love my new car! read more

My car broke down I was Car less I didn't know what to do so I rented a car from enterprise and one of the workers there told me to go through enterprise sells to get a car she took down my information and the next day a worker by the name Marquis called me I didn't even think I would be approved be he call me back and told me I was approved after I paid for the car I couldn't take it off the lot yet until some of my paperwork came back from out of state but when it did I didnt have a way to get my new car but marquis went out his way and drove the car to me at work Thank u so much Marquis and the rest of the enterprise team for everything read more

It was an awesome experience. None of the pressure you get at a dealership. They meet you where you're at financially and allow you the time to find a vehicle that meets your needs. Realizing that I hadn't had a new car for years, Sidney took time to show me how the car operated, from setting the Bluetooth to how to use the backup screen. Sidney was awesome. read more

Enterprise Car Sales - Sidney and I sealing the deal. - Car Dealers Near Me - Concord, California

You never forget your first! Due to unforeseen circumstances, I was out looking for a car for my daughter. Our trip to Enterprise Car Sales went very well. This was in large part due to Sidney Adebayo and the rest of the sales team. Sidney was dedicated to us from the test drive all the way until we drove off the lot with the perfect car. Although it was his first sale, Sidney made sure to answer all of our questions and address our concerns. He was always polite, never pushy and very attentive. read more

I don't know anything about the car sales division. The rental car division is a joke. Poor selection of vehicles and quote a different price every time you walk in the place. Won't do business with them anymore. read more

Hello, I sent an email back in March 2020. It is now August 2020. In the email states someone will reach out to me regarding my issue & no one has. This is really important as this significantly affected my credit score. I need someone to contact me ASAP please. This is not ok. Thanks. read more

shitty service sold me a bumper to bumper warranty but doesn't cover nothing! Paid cash for two cars 32k cash and can't even get a rental thru extended warranty for more than a day without having to pay full price! wouldn't take my debit card on file! service is very poor and the "Manager" Ana is dumb.... read more

Wonderful experience working with Leon. He made a stressful situation for me so much easier than I ever could have expected. He talked me through all of my questions and concerns like I was a friend, I didn't feel like just a customer. Leon drove my new vehicle to me, and that made the process anxiety free since I do not live near the dealership. Boris was also a representative who I spoke with and he was also extremely knowledgeable and helpful. I have also received a follow up call from Christina that was so nice. Enterprise Car Sales has wonderful associates working for them and I hope that their outstanding customer service and professionalism is recognized. Thank you again Leon, Boris and Christine. Leon went above and beyond to make my experience trading in a vehicle I love for a less expensive car, and that was difficult to go through! So, I just hope he can be recognized by management for how much he really helped me. read more

Ok, the sales person calls me, I called her back, I guess so she could make 5 excuses why she lied to me when she sold me the car. Telling me they only repainted the front bumper even though the washer water tank was cut through. Just look somewhere else for a car first. read more

A great option for buying a car & Gladys was the best sales woman! Was looking to buy a car and decided to rent first through Enterprise's rental service. They then informed that I could purchase through them at a good rate. Got a call from Gladys Maddison who was super helpful and asked a bunch of questions to help identify what car I was looking to get. Im super picky and research the crap out of most purchases which ended up taking me a really long time, but Gladys was incredibly patient as well as great on follow up calls. She also helped me along the way giving me suggestions and points to consider about different models of cars as I had been flip flopping and changing my mind as to what I wanted. She made the buying process a pleasure and wasn't pushy like other car sales people. All in all a great experience. read more

Jeff Talentino is the man!! We traded in out 2011 Ford F150 and we were looking for a Mercedes Benz. We were able to find one available in white which is exactly what we wanted. Jeff even drove an hour away to pick up the car from a different location. Highly recommend buying a car here at a great price! Go ask for Jeff!! read more

It's not that I don't like my car, it's that I love my car i recently purchased a jeep compass from the concord team. They showed me strong team work and one thing incan proudly say is that they work hard to get you what you want shout out to Marquise and Norris for selling my mom her awesome outlander and big shout out to Mariah and Christine for my purchase I will be back and recommending this location to others read more

I filled out an online form for a car loan that was supposed to connect me with a local dealership that would be able to approve me and I was paired with Autocom (Concord Nissan). After many emails and phone calls and a "guaranteed approval", I spent the next couple of weeks getting the run around and ultimately I was told that it would be impossible to get me into a (used) car for under $400 a month so I said thanks for your help but I was going to have to cancel my application. I figured that it was going to be the same situation everywhere, so I almost gave up on my car search, but I decided to make one last call and that was to Enterprise Car Sales. After a 10-15 minute phone call and a couple of emails, I went to the dealership, talked to the sales person that I had been corresponding with, Cristine Muller, and the finance person, Shaun Capaul, looked at a couple of cars and literally drove away in a 2017 Hyundai Accent with less miles and a lower price than the 2016 Elantra I had been trying to buy at Concord Nissan and the payments were well within my budget. It was a simple, painless process and I couldn't have been happier with the experience. I don't know what the deal was with Concord Nissan, but it was a big waste of my time. I wonder why they were so adamant that it was going to be impossible to work with my budget for weeks, yet Enterprise was able to do it in less than an hour? Whatever the reasons, I am happy that Concord Nissan had such horrible customer service because if they hadn't, I would not have had the opportunity to work with Enterprise, whom I HIGHLY recommend. read more

Could not have been better An internet search for a specific model year and color of Kia showed one at this location. The purchase process was smooth and considerate. The miles were high relative to the year, but you are trading miles for money. I have found Enterprise takes care of their cars with an eye towards eventual sale, and that has been the case after 4 months of driving - my Soul is doing just great and I'm very happy. read more

I was at Enterprise this past weekend searching for a car after my last one got totaled. The employee at enterprise Fairfield rentals recommended I go there when I was returning my rental, after I told him I needed to go car shopping. Well, after checking out a few dealerships in Fairfield and Vacaville, and just hating the whole experience, I received a call from a lovely person at Enterprise in concord- Tonette. She was so caring, even over the phone, and assured me that they had lots of cars that fit my criteria. I decided to try them out and was so pleasantly surprised. Tonette was amazing and made sure I got exactly the car I wanted. I can't say enough good things about her. And then after I chose my car the finance professional, Boris, just continued the great experience. I have less than stellar credit and he never once made me feel bad about it. He found me a bank that would finance what was left over after the down payment and we joked and laughed the whole time! I have already been recommending enterprise car sales to all of my friends and coworkers. Thank you, Enterprise, for hiring such amazing and knowledgeable people working for you and for having such a great selection of vehicles! read more

Seamless process. No haggling. Great customer service. Kerry was very helpful and guided us the entire time.

Wow what can I say.  After being turned down or getting offers with high interest rates, Boris Kibanoff at the Concord office was able to get me a remarkable deal that almost gave me a heart attack.  I am not exagerating.  I had a 2011 Acura MDX with 99k miles and balance of 12,500 but prior to my trip to Enterprise, I went to local dealers only to be denied or take in my trade in at only 8500k.  Boris was able to get me almost the full KBB value and a very low rate for my fico score compared to others at ridiculous 27% or more.  So if you have given up on your trade-in or looking to buy, check in with Boris at the Concord Sales office. read more