1. Enterprise Car Sales

    1. Enterprise Car Sales

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    Sterling, VA

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    Enterprise Car Sales

    3.4 (9 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    4 months ago

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    21 days ago

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    4 months ago

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    9 months ago

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    10 months ago

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    1 year ago

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    8 months ago

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    CarMax

    CarMax

    2.8
    (328 reviews)

    We had an excellent experience at CarMax, thanks to Ali in sales! We came in with a trade-in and…read morewere also purchasing a vehicle, and Ali made the entire process smooth, stress-free, and enjoyable from start to finish. He was knowledgeable, professional, and took the time to answer all of our questions without ever making us feel pressured. The trade-in process was straightforward, and he helped us find the perfect vehicle that fit our needs. His communication and customer service were outstanding throughout the entire experience. He took the time to inspect every tiny detail on my purchase and addressed some imperfections & paint chips to the GM. The GM, Cena, was extremely friendly and kind, and addressed all of the chipped spots and agreed to have the parts repainted and restored for us as a courtesy! If you're looking for a hassle-free car-buying experience, we highly recommend working with Ali. We couldn't be happier with our purchase and the level of service we received!

    Horrible experience at the service department. One of the agents was disrespectful and unconcerned…read more I recently bought a 2025 Hyundai Elantra. In less than two months, I started noticing the steering wheel vibrating when I was driving at high speed on the highway. I took it to a mechanic, and he told me that the tires were cupping. I called Carmax customer service, and we set up an appointment. I showed up at the place right on time. The guy in the customer service department couldn't find my name in the appointment list. Later, I learned that they've set the appointment at the wrong location. I tried to set a second appointment, but the guy behind the desk told me that there would be a fee charged for the diagnosis. I told him that this seems like an inspection issue, because the cupping tire issue is not something that could happen in a period of two months. But the guy behind the desk seemed completely unconcerned and didn't even bother to listen. I could tell he was clearly trying to get rid of me so he could go back to his things. My car is less than one year old, and I have only driven it for two months, and I am already spending money on it.

    Easterns Automotive Group

    Easterns Automotive Group

    3.2
    (60 reviews)

    Great selection, flexible with payment options, you can still find good deals even with recovering…read morecredit. They have a huge selection, I personally was pretty particular with having lower mileage usage and a lower cost. Customer service was friendly, it has to be. The draw backs were that I came in with a budget that I specifically asked for, and left with a car at double the value of that budget. I was told I had to buy the gap insurance for the car along with add ons because it was required of the loan and the lenders required it. That was not true, when I reached out to the lender to confirm my loan they asked a line of questions, and through their questions they had informed me that I did not have to buy any insurance. I texted & called the Salesman that gave me his contact info for concerns addressing the issue, but heard nothing back so I returned to this location and worked with the General Manager that helped me with removing the add on insurances. If you buy a car from this location add roughly $1000+ to your costs. They add a Ceramic Coating to the vehicle your purchase and they also add a tracking device with a subscription you can't opt out of for 2 years. I expressed to the General Manager that if they use these add ons to maintain their vehicles the customer shouldn't have to pay for them in the end and should have the option to opt out. They had shared due to the theft of cars and to best maintain their cars they must have these tools. My biggest issues with my visit is the lack of transparency; I found out a lot of important information AFTER I ran my credit that may have impacted my decision making if I was informed prior. Lack of communication, what's the point of offering your business card if you don't respond to a call or text at all, when I returned to the location a few days later I saw the same sales men so it was awkward. Misleading information; being told I absolutely had to have their insurance when I didn't, I came back multiple times to resolve this issue to have it all removed, if there was more transparency I may have opted into getting the insurance but my experience felt too shady to trust the sales men. The return policy was something they weren't clear about you MIGHT be able to return the car you may not be able to. You MIGHT be able to exchange the car just ensure you bring back the car with less than 500 miles added & within 7 days. Your down payment MIGHT be turned into a store credit that will be there once you're ready to buy. When I've purchased at CarMax they give you a month, and you can add 1500 miles, if you don't like the car you can just return it; there needs to be more flexibility around this return period.

    I was sold a tesla that failed VA safety inspection, that passed their internal safety inspection…read more There was a tint on the window.

    Safford Chrysler Dodge Jeep RAM Sterling

    Safford Chrysler Dodge Jeep RAM Sterling

    2.6
    (60 reviews)

    Let's be honest...walking into a car dealership usually ranks right up there with getting a root…read morecanal. You walk in with your guard all the way up, bracing yourself for the high-pressure tactics, the back-and-forth games, and the inevitable "let me talk to my manager" routine. ​Buying my 2022 WRX GT completely broke that stereotype, and that is entirely thanks to David Salgado. ​It was an incredibly humbling experience to be proven completely wrong about the car-buying process. From the moment we started talking, David didn't treat me like a sales target or a commission check. He treated me like a fellow car enthusiast who just wanted to get into a fantastic ride. ​What stood out most about David was his absolute transparency. The WRX GT has a lot of tech and features specific to that top-tier trim, and David actually took the time to know the car inside and out. There were no empty promises, no hidden agendas, and zero pressure. He laid out the numbers clearly, answered every single one of my hyper-specific questions, and handled the entire transaction with a level of patience and professionalism that you just don't see very often these days. ​If you are looking to buy a vehicle and want an experience that replaces stress with genuine honesty and great service, do yourself a favor and ask for David Salgado. He completely reset my expectations of what buying a car should look like. Thanks again, David the WRX GT has been absolutely incredible!

    WOW JUST HEARD CHRIS LEFT. AND I DON'T KNOW ANOTHER SERVICE ADVISOR WHO WAS HONEST AND HEPFUL…read more Safford Brown Chrysler Dodge Jeep Ram Sterling has fantastic customer service which consistently makes for a very nice experience. Service was great with the very best service advisor Chris Durbin. He is the reason I switched over from Nissan to CDJR, from reviews from people I respect. It is with regret that it took me so long to write this recognition for Chris because he is really awesome. He knows about cars so he will check with the technician, he will often advise what's not necessary and where I should take my car when the armrest wears out. Thorough, courteous, knowledgeable and generous with his time to explain what's needed. I will be coming back as long as Chris is there and I hope CDJR recognizes what an exceptional service advisor Chris is. P.S. The shuttle is a great addition.

    Enterprise Car Sales - car_dealers - Updated July 2026

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