Went to Leesburg Honda for recall and 150,000 mile service. When car was ready I asked why tires were not rotated, which was part of the service. Shoulder shrug by service manager. Then asked to see the serpentine belt that was replaced at additional $165.00 after being told that that it had numerous cracks and was in need of replacement. Examined the belt and found it was in perfect condition. Service manager examined belt and found no cracks. Asked mechanic about replaced belt and asked him to show me the numerous cracks. He could not, replying that this was just a normal service item to replace the belt. NOT-I have their listed items for this service and belt replacement not listed at all. When asked about the tire rotation the mechanic stated that they did not need rotation. I advised him that I was paying for this and the reason I have tires in great condition is that I rotate them every 6000 miles religiously, and, once again, tire rotation is listed as part of the service. Additionally, the windshield washer solution was at the same level as when I brought the vehicle in, Approximately 1/4, and had not been touched. I was also charged for a light bulb with no notation of what bulb it was. When i asked how I would know that all the items I was charged for were in fact done, all I got was a shrug. After insisting that I was not going to pay for the belt I was still charged $485.00 for the service. The next day I brought my complaint to the owner, Scott Stubs and showed him the belt and after examining it he said that it was in no need of replacement and was in perfect condition. After detailing my experience of the prior day I asked him how could I be sure that any of the services that I had paid had in fact been done. His response was that the "next" time I came in for service he would make certain his number one mechanic would see to it that my car was properly serviced. THE NEXT TIME????-What about this time? I dealer maintain my vehicle meticulously and only came to Blount Honda this time in an effort to try to save time and distance, as my original dealer is 90 minutes away. My mistake. How many other unsuspecting people are being charged for items that are not necessary nor needed? Sad and relatively costly experience for me. read more

I absolutely love Leesburg Honda. We have bought two new cars from them ~ 2000 Honda Accord and 2011 Honda Odyssey. We recently bought our Odyssey there using the Internet and the service was phenomenal. My sales people were Adam Kearney and Brandon Jackson and they were both on the up-and-up. The only unpleasant part was working with Jerry Yahner, the Sales Manager when he tried to get me to buy the car "that day". He was a "closer" but hey its his job to put the pressure on. I just stood my ground. I also test drove cars at Fairfax Honda and Brown Honda in Arlington. I love Sam Dickerson, the sales rep at Fairfax but I hate Fairfax Honda(sleazy car guys) so there was no way we were buying a car there. Amine, the sales rep from Brown Honda was great but their price was a bit higher then Leesburg and they are not geographically desirable for me. I truly feel good about my experience at Leesburg Honda. We were able to come to an agreement on price that both of us felt good about and the whole process was a pleasure. After I bought the car Brandon spent about 30 minutes walking me through everything and even followed up after to make sure everything was going well. I would 100% buy another car from Leesburg Honda ~ I would shop around for price first, so you know you are getting a fair deal, but would definitely give them my business. They are good people!!!! read more

I chose to have my Accord serviced for two items under warranty at Leesburg honda instead of the honda dealership in Tysons due to my poor experience trying to set up the appointment over the phone with Tysons. I was going to have to come in for one appointment at Tysons just for them to verify that my car actually needed to be scheduled for a follow on appointment. They also wanted my car for the entire day. I canceled with them and called Leesburg Honda. Terry in the Service department was professional on the phone and scheduled me to have all the work done just two days after we spoke. No fuss about times or "checking out my story" to make sure I knew what was wrong like Tysons Honda wanted to do. He ordered the part and said it would take just four hours. Mike ended up servicing the car and called me as expected to tell me what he had done and why and that it was all covered. I couldn't be happier. I normally do not use "stealerships" to have my cars serviced but this was a bit out of the ordinary since the items were covered under warranty. I would actually consider returning for other maintenance items as well. If you want the typical dealer experience where the service department wont give you the time of day, choose Tysons Honda. If you want professional folks who actually seem like they enjoying servicing Hondas, choose Leesburg Honda. read more

I received all the information I requested and was contacted appropriately by your staff. The "hold up" on making a purchase was on my end. I was shopping for a vehicle for my wife. I prefer the "light green (green mist or something) in the 2007 CRV. You had one I missed seeing at approx. $19K. My error was in thinking my wife was ready to focus on another car. Oops. She is interested in the vehicle but just not giving it a high priority at the moment. I have a Dodge Grand Caravan, 2005, 41K miles in really excellent condition I would like to trade. She feels she would be giving up the "room to carry stuff" that she enjoys with the van. Also, it is a value of the van "trade in" that is giving her some concern. The Caravan is good and in excellent condition so she hates to part with it. So, in short, your folks did well with all I needed and I will keep up the effort to get that CRV from you in the future. Looking for 40K miles or less, AWD, 4 cyl.in light green (red may work). If you get one in green, send me a note. I still have some work to do to get her to the point of making this a priority. read more

I received all the information I requested and was contacted appropriately by your staff. The "hold up" on making a purchase was on my end. I was shopping for a vehicle for my wife. I prefer the "light green (green mist or something) in the 2007 CRV. You had one I missed seeing at approx. $19K. My error was in thinking my wife was ready to focus on another car. Oops. She is interested in the vehicle but just not giving it a high priority at the moment. I have a Dodge Grand Caravan, 2005, 41K miles in really excellent condition I would like to trade. She feels she would be giving up the "room to carry stuff" that she enjoys with the van. Also, it is a value of the van "trade in" that is giving her some concern. The Caravan is good and in excellent condition so she hates to part with it. So, in short, your folks did well with all I needed and I will keep up the effort to get that CRV from you in the future. Looking for 40K miles or less, AWD, 4 cyl.in light green (red may work). If you get one in green, send me a note. I still have some work to do to get her to the point of making this a priority. read more

Their service/repair dept. is awesome! I totally recommend them! After almost getting ripped off by the other Honda dealer, I came down to Leesburg to get them took a look at my TPMS sensor light. Within an hour and a half, they had replaced the sensor and changed my oil. Total cost was $31. The TPMS was malfunctioning but not physically damaged, so it was covered under Honda's warranty. Meanwhile, the Other Honda store had concluded that it was beyond the scope of the warranty and wanted $290 for the same repair (without the oil change). You can imagine how happy I was to hear that it was covered under warranty! Ted was my service advisor and he was a complete professional. He gave me such a favorable impression of Leesburg that I'm inclined to make the drive down to their each time I need some major servicing or need to buy a new Honda. Thanks guys! It's great to meet an honest and trustworthy dealer service shop. read more

These guys gave me a fantastic price and then they gave after-sale service that was amazing. I travelled 100 miles to buy the car from them and I was concerned that I didn't know anything about them. But, I can honestly say that this was the best car buying experience I have ever had. And, again, the after-sale service and support was nothing short of world-class. Beyond that, the facility is awesome as well. Beautiful showroom and nice amenities; , coffee, snacks. Wow! I just wish these guys were closer to me so I could spend my free time enjoying all that. Folks, trust me when I tell you that this is the dealership you want to work with. They are great. read more

We had a very good experience working with George. They offered me a fair trade and had their car priced fairly, unlike some another dealer in the east coast area that had a market adjusted price of $1000 over sticker for the same car, same options. They were also upfront about the cost of the car whereas the other dealer would not tell me how much the total cost of the car was. Also, the selection was the best in the area. After shopping at 3 of the local dealers I would definitely recommend Leesburg Honda ,It was Beyond expectation so far the best in the business if you want a good deal and excellent customer service. read more

My 2006 Honda Civic had the "green key" flashing on my dash and would not start. Honda had the car towed to the closest dealer... This other Honda dealer quoted me $750.00 to fix my car; I felt sick! After two weeks of researching solutions for my car I finally visited LeesBurg Honda service department. I spoke with John, he was very professional and willing to discuss my problem and possible solutions, he quoted me $120.00 to fix the problem. The next day I had the car towed to Leesburg Honda. John fixed my car as promised! I felt relieved and my faith in car dealerships has been renewed. Thank you John! read more

I came in to Leesburg Honda to look around. My current car was starting to get small problems here and there. I did not know what I wanted; I was just simply starting to look. Little did I know I was going to buy a new Honda Accord. I was greeted as soon as I arrived. I test drove 4 cars and decided that they deserved my business. They were not pushy just walked around with me, and showed me a variety of different options. All went well and was fast and effortless with all their help. Thank you Leesburg Honda for all you did. read more

I took my senior mom car shopping when she finally conceded to give up her beloved old sedan. The sales team was consistently very helpful and nice over the many indecisive visits she made to see the car that she liked. She was a reluctant and at times difficult customer but they were great to her, and in the end gave us the best deal of the dealerships that we had narrowed it down to. It has been a great vehicle, and subsequent service visits have always been very easy and done on time. read more

Went in to look at and test drive a couple different models. Salesman was helpful. He knew we were just looking, and didn't give us the "hard sell". At the end, his manager Jerry introduced himself and said that if we decide to buy, they would like a chance to win the business. They seemed very professional and better than I had expected. I will update comments if we find the down payment we will need to purchase the car. read more

I went in without any expectations and came out surprisingly extra happy! I was able to smoothly trade in my used 2004 Accord for a 2010 Civic without any complications. The sales rep, Martin, was very helpful and courteous. Everything he said was consistent and true. He stuck to his word all the way through. Very important and hard to find at a dealership like Leesburg Honda. Thank you Kurt The Manager for everything. read more

Went in to look at and test drive a couple different models. Salesman was helpful. He knew we were just looking, and didn't give us the "hard sell". At the end, his manager introduced himself and said that if we decide to buy, they would like a chance to win the business. Seemed very professional. Better than I expected. I will update comments if we decide to purchase the car read more

The Customer service is second to none. Scheduling Appointments is convenient and the staff is always accommodating. All sales representatives, service reps and assistant staff are friendly and respond to telephone calls quickly. The customer waiting area is even comfortable. It's an all-around pleasurable experience. read more

Great experience from start to finish! No games about pricing or availability. I asked them to match a price of another dealer on truecar and they did. Very straight forward and quick in and out in 2 1/2 hours. I would highly recommend this dealer. Steve was great to work with. read more

Great experience from start to finish! No games about pricing or availability. I asked them to match a price of another dealer on truecar and they did. Very straight forward and quick in and out in 2 1/2 hours. I would highly recommend this dealer. Steve was great to work with read more