This dealership needs to be BARRED from selling cars. Nothing be crooks, liars and thieves. I brought a Tesla drove it 6 DAYS and had issues. Going to take them to court. I thought John Henry was HONEST so wrong read more

They scam people with broken cars !!! DO NOT GET A CAR FROM THEM!!!!! They go out of business and get people's money playing with their good faith, I bought a car for 15k and now 7 k in repairs and it's still not working! They sold me a car with a bad engine didn't even last a year, and they won't take any responsibility ! read more

Super clean cars and friendly staff. Free tank of gas with car purchase. Excellent post sales dealing. Had some issues with brakes and they replaced it for free. Amazing service. read more

15K And Under Motors - Amazing clean office - Auto Repair Near Me - Chantilly, Virginia

ZERO STARS!!!! RUN from Chantilly Auto!!! I just bought a Honda CR-V from them. communication is horrible!!!! I still don't have papers they were to send last week!! I sent them money for the car and had to ask for the receipt a day later. THEY ARE LIARS - I did not want a CV Transmission. They specifically told me it was NOT a CVT. They lied it is CVT. There is a crack in the windshield. They said it had Navigation - it does not. Their priced look good on the web site - till they add their $1000 dealer fee. I just had to buy a car 6 month ago - from somewhere else - no dealer fee. Personally I would like my money back and for them to come and get their car. In response to the dealer response - it is ironic that they would like "direct communication" when their communication is horrible. Yes I will be contacting them directly. The only way to resolve the issue is to send me a car that DOES NOT HAVE CV Transmission, as you stated about the one I bought. I would not have bought it otherwise. When I talked to John. He actually tried to hang up on me after saying you signed a purchase order, there is nothing I can do. There you have it. Make the sale, lie to the customer to get your money. Thats their goal. Terrible dealers! read more

I came to this group after seeing it on Yelp and reading some Google reviews. I e-mailed them and let them know that email was the best way to communicate with me. They respected that and Vinny e-mailed any updates and questions to me (since I don't use my phone this helped a lot!). Vinny was super responsive and gave me quotes within a day. Vinny also got my car inspected for me (I hate those lines and taking off work or waking up early to get it done). The car had extensive work done to pass inspection, and it did! Vinny even was able to find one of the parts at a cheaper price point then what was quoted - so I ended up getting a cheaper bill when I came to pick up the car! The guy on site was super nice and offered a lift when I dropped of the car originally. Picking up the car, the same front house employee helped me out a lot by driving my car back to my place and letting me drive him back. Overall I'm very happy with the service, quality and professionalism this shop has. read more

MY NIGHTMARE: I got my car I did it with them and they were "very nice". I was not satisfied with my purchase for many reasons and I asked them to help me to sell the car so I can pay the bank and get a better car, they "kindly" accepted. I left the car there, ends of May, and later on I received a traffict Tickect on my house. Which means someone was driving my car. I went there and they say it was a "possible buyer" and I believed them. However, I took my car with me, but something seems off so the same day I took my car to my mechanic and he realized they have put 4, 973 miles on it, they broke the hand holder, the place where you place the sunglasses, and it has a huge BUMP in the back, and what is even worse the car transmission was totally damage. I went back immediately and they did not want to take responsibility, after a long argument they decided to cover the damages. I Left my car there and after 15 days they did not anything (we had another argument) so they told me we need to pay everything half/half so I accepted the deal, and after another month they called me that the car was ready I picked it up, took it to my personal mechanic to find out they did not fix anything. Now they do not answer my calls and they text me they wont fix anything because they "run out of business and there is new people there" which is not true! read more

I filled out an application for vehicle on Sunday. I used car guru. I did not hear anything from the company so I called on Monday. Spoke with John. John over talked me and advised he could tell if they could provide a car with just asking for questions, no application needed. I answered the questions for John then asked to run my credit. John immediately asked for $2000 down for the car. The car is 2018 and is only $14000. I was advised I would get a callback. Never did. Called Tuesday, John cut me off stating he knew who I was and would call back in 15 minutes. Never got a callback. I left a voicemail asking to be called at 12pm on Wednesday. Never got a phone call. I did speak with someone who was very rude and over talked me. Advised that John was the sales manager and I needed to speak with him. Referred back to the same person whom is giving the run around and extorting money claiming it is a down payment for the car when the money is not applied to the loan. When asked to speak with the owner, the advisor got rude said the owner was not in and the owner name was Vinny. Unless you are Latino or Mexican.....this car company will not provide any service for you. read more

Great customer service and affordable prices! I really recommend. They treat customers like family.

What started out as a Great overall transaction, quickly became a nightmare trying to get repairs on my car as soon as I got it. Let's note I'm am a big turn the cheek guy but after I took a day off work,spend $80 with uber to give them the time they needed to deal with the issues at hand. The car overheated and I had to drop the car off to fix. They had 8 HOURS to find a leak, make some minor repairs and I ended up getting the car back in worse shape then I left it with now a check engine light on. As a business they made thousands off my purchase which is fine but here we are needing minor repairs and customer service.... At the end of the day you have to take car of the customer and they Did not do that. So I would not buy anything from these guys unless the car is brand new with no issues Dont buy here., I wish I had something better to say but I cant.Now they will deal with the consequences of there inequities and poor service. read more

All workers were very friendly and their service is marvelous. I had to change my both of front axles and it was originally done before the closing day but the size of parts was too small so I had to wait until the next day. However they did their job with every effort that they could do I believe. It was not their fault in the first place so I dont blame them. I would probably be their permanent customer after all because it is hard to find a place that could do a job in a right way with a right cost. I just moved around this area so I was looking for an auto shop that I can frequently go to and good thing that I went through Yelp. Good service and wonderful job. read more

Worst dealership to go to they are crooks they are buying out of state auctions car not checking them out and selling them my truck was supposed to be a trade but instead the brought it i thought I was getting n a better truck come find out the trump up these unexplained 6500 chargers which the truck wa an supposed to be 13995 at the in it became 16000 and the transmission was shot I took it back now there mad at me and claim I owe them crooks don't do it read more

Vinny's auto shop is one of the finest in the area! My dad and I have been depending on this shop for the past few years. We don't go to anyone else in the area for car tune-ups. He takes care of my BMW 335x impeccably. I'm always in and out of there within 30 mins to an hour depending on what I need fixed on my car. His prices are truly reasonable too. Also, I have always been met by superb friendliness and sincerity from everyone on his staff. I'm so thankful for Vinny's work. I hope he continues to keep his auto shop because we truly need it! read more

Great and quick service, was in and out for an oil change within 30 minutes!! Would definitely recommend !!

Great service! Great prices! Everything you want out of a car service and body work shop!! I've done both mechanic and body work on my car here and have been 100% satisfied every time! read more

Vinny has serviced my car many times. I recently was in for brake pad replacement and a battery replacement. Both were done very quickly and for a great price. I think Vinny is very knowledgeable and fair to his customers, and I have always felt like a top priority. I will continue to come here. The best experience I have ever had with repair shop! I have recommended him to all my family and friends. read more

Be Aware: This guy Vinni is one of the Dishonest person. Go back on his word. When you try to rectify his mistakes he goes on your race. All I can about this place is to STAY AWAY. read more

My car needed a fuel pump replacement. I called Chantilly Auto Group and Vinny was super helpful and responsive and gave me a quote the same day. The job was done within a day and Vinny also called to give me updates on my car and when my car was ready. Great service and affordable prices! I'm glad I went to them and I would definitely recommend Chantilly Auto Group! read more

Took the car here for auto detailing and was told the shampoo smell would go once the seats dried. Despite keeping all windows open and parking outdoors the smell stayed over two weeks. It also appears to be a cheap quality shampoo/soap as it has a headache inducing strong odor. I had to rent a car for vacation since this was unusable. When I called today to complain I was told that I had to immediately report this and since it was beyond 2 weeks it was too late. So I guess I should have changed my vacation plans because they did a poor quality job. Terrible customer service, do not go here for car detailing. read more

They did an amazing job ! I'm so impressed!!!! I have a GMC Acadia. There was so much dog hair, sand, crumbs you name it. Being a nanny and having a son car get a bit dirty. They made it smell and look like a brand new car. I'm definitely coming back here. Customer service is top notch! read more

The expertise, professionalism and customer service of Mintu and his team is how every business should operate. Great service and price! Will recommend this shop to my family, friends and colleagues. Highly recommended!!! UPDATE: Unfortunately, Mintu is no longer at this location. read more

After my car failed safety inspection (Eeek!) I had a repair done and the oil changed here to get it back up to snuff. I worked with Vinny and he quoted me a price that seemed fair and I was able to drop the car off on Friday and pick it up at the end of the day Saturday. This is a big convenience for us as it avoids doing a shuttle shuffle on a weekday. When I arrived to drop the car off on Friday Vinny pointed to a box with the parts already there ready to be used for my repair the next day. In the end the repair and oil change was performed for the price quoted and there was no surprise phone call on Saturday with a laundry list of additional expensive repairs I "needed". (I've experienced that with other mechanics...) I ended up speaking with Vinny several times on the phone and he was very pleasant to deal with both on the phone and in person. I'll be back the next time I need some work done on my car. read more

Just bought car with them and the guys here are very transparent, genuine, and honest with me when it came down to the nitty gritty stuff. They are USAA certified so I knew I could trust them over other competitors. Between working with them and my bank I was in and out with the car within 1 hour. I would highly recommend coming by and would definitely do business with them again. Thanks Shaan and Zeeshan. read more

I got in my Highlander hybrid for a major service including the timing belt, water pump, OEM brakes, rotors and plugs etc. From the dozen quotes I received, their quotes were the best. A day before the service, Vinny called and collect my VIN to ensure all parts were there on time. On the date of service, Vinny walked me through the entire process of repairs and the new parts that had arrived. His team is wonderful! They dropped me home and picked me up the next day as well despite the fact I live 25 miles away :). If you are looking for some major work on your vehicle, give them a try! Fantastic price, service and workmanship! read more

The service was great and the price was fair. I needed a new battery and serpentine belt, so I took my car in at around 11am. Parts had to be ordered, so I had to wait a little, but all the work got done by 12:30pm. While I was waiting, Vinny made me feel right at home by offering me free wifi and an outlet to plug into. He even charged me less than what he had quoted over the phone, which was a pleasant surprise. Nice guy~ If you're looking for auto repair service, I'd definitely give these guys a try. You'll likely leave with a smile on your face. read more

I bought my '04 Suburban from here last month. They were AWESOME! Great service. Anything I found that wasn't pictured, described or advertised, they fixed or adjusted. They treated me like a buddy and not just a customer. Best of they came through on all promises. I would definitely buy another car from here, if/when I need another one! read more

15K And Under Motors - My new toy! - Auto Repair Near Me - Chantilly, Virginia

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This place did a great job detailing my truck. My wife had spilled so much coffee on the seats I was sure they wouldn't get it all out, but they did! Thanks so much guys! read more

So thankful to have found this auto group! They are honest, affordable, and take such great care of their customers. I truly feel I'm in good hands with Chantilly Auto Group! Thank you for your great service! read more

Came with a friend as he wanted to purchase a 2007 Nissan Altima. The staff and owner were very patient. I enjoyed the customer service they provided even though I was not the one purchasing the car. My friend decided to purchase the car due to the family atmosphere the staff and owner exuded. read more

BEWARE! Instead of welcoming me when I arrived, he rudely asked if I was worth the time and money to test drive for my appointment. After convincing my "worthiness," I walked around the car and noticed nuts on the rims that were missing. I also heard the tires scrape around the wheel wells when turning. Then, I asked if it passed the safety inspection - which failed and told me he will work on getting it to pass AFTER we negotiated. Walking in the room felt like an interview, and none of the 2 other people in there acknowledged a customer. They ignored and walked pass me to text Sean as to conspire the negotiations instead of talking to me directly. People, be careful when dealing with Sean, as he will take things to a personal level and harass you over the phone to get what he wants. I sense a lack of trustworthiness and attention to detail, future customers, be on your toes read more

These guys have my business FOR LIFE. Super nice, attentive, very reasonable prices and work done well and quickly. But my personal reason for why should get 10 stars is that they didn't make me feel stupid for not knowing anything about my car. I came in because I had a headlight out and my car was making a disturbing rattling noise. When I explained what was happening, they didn't give me the (unfortunately) common look like "Oh, a dumb girl." They didn't talk down to me. They explained in regular English what they thought the problem was and that it was probably an easy fix! When has a mechanic ever told you that? I've had guys show me a dirty air filter and act like my car was on its last Legs. A mechanic changing my oil once scolded me like a little kid for going 3500 miles between changes. So these guys are a breath of fresh air. It was so refreshing that they were truthful and not trying to sell me a bunch of nonsense I didn't need. Problem was solved and the best part was not just the bill, but the fact that I drove away without that "I think I just got ripped off" feeling. There's a reason for all these perfect 5 star reviews! They are the gold standard for how a company should be. Thank you, thank you Vinni and team for being honest and awesome. I will tell everyone I know about you. read more

Vinny has went above and beyond over the years to ensure my wife and I have been treated fairly. He provides top quality vehicle and customer service. He has consistently proven to be one of the top shops in the area. We have experienced many other businesses just out to make a quick buck and provide inadequate service, but I'm happy to say we finally found a good shop. I highly recommend and wouldn't even consider taking one of my cars to another shop. read more

Vinny and his team did a great job recently on my BMW X5 Diesel. Honest and extremely fair pricing. Super helpful. Thanks again Vinny.

To whom ever may read this review.... Do not spend your money at this dealership. They sold me a LEMON!!!! I purchase this vehicle in December and it failed inspection in January. Now its March and the car has been sitting for over 3 months. I had to put an additional grand for repairs and it failed a second time. I call numerous of times and spoke to Shaun and Vinny just to tell me that the car was sold as is.... I have all my paperwork to show proof that this vehicle was a lemon even though the send a fake inspection sticker for a side gasoline shop . My issue is someone bust the checked engine light bulb, My truck leaks water EVERYTIME it rains and I had to replace the cam shaf. The key gets stuck in the ignition every now and again. I called last month and asked them for a new set of tag and ask for repair They told me no without an explanation.. Now that I am charged a late fee by DMV because I have an unregister vehicle. So now I am stuck with a truck that has problem after problem. I really have not enjoy my truck not one bit. i have all my repair receipts to show my proof and TRuth. Angry Customer read more

For the level of service and price, Vinny and staff are the best in the area. Chantilly Auto group specializes in foreign cars and Vinny will let you know in detail any issues he and the staffs sees and fair prices to to resolve them. I have a BMW and will be maintaining and servicing my car with Chantilly Auto Group for the foreseeable future. read more

Had my Q5 oil change and filter replaced here yesterday. The staff are very courteous and the price very reasonable. And an added bonus is that when I started the car after the oil change, the screen shows the oil level reading already. Unlike before, I had to turn on the key without starting the engine several times to make it work again - an inconvenience with Audi. So I was very pleased that was taken care of already. Will come again. Saw the previous review about hard to make appointment -- I didn't have that issue. Called on Wednesday for Friday afternoon appointment. I arrived on time of my appointment and it was taken into their garage within five minutes. read more

Vinny was a big help every step of the way in helping me get my car fixed for inspection. He even called me back the next day after getting repairs done on my emergency brake to let me know his assistant accidentally over-charged me by a $100 and gave me a credit. I feel like most repair shops would have kept the money and never bothered to notify me. But, Vinny calling shows he actually cared enough about his customers to go back and review my receipt and make the necessary changes. It's rare to find a trustworthy repair guy with good customer service, so I'll definitely be going back, the next time I need repairs done. read more

What a great place to bring your cars trucks etc to get work on them.Donnie who owns the shop could not be more helpful.We have had all our three vehicles recently getting worked on and Chantilly auto did a great job. I can highly recommend this company to fix your cars. You will be pleased and treated like your their only client and there are very reasonable with there prices. You wont be disappointed. Doug. read more

Purchased a car from the car sales side of the business, both the Sales person and Sales Manager were very friendly, and not all pushy. They explained the history of the vehicle and were very transparent, and gave us a fair price. We are very happy with out purchase and will buy from them again when we need another vehicle!!! If you are looking for a vehicle check this company first, they are great to deal with and you won't be disappointed. Thank you!!! read more

Found this place by chance when I was replacing tires next door. I wish I found this place long time ago for my BMW. The manager is a great guy, he's respectful, honest, and patient. He does have experience with BMW's. He treated my car as if it were his own. I had an annoying suspension problem, and I was hopeless after going to 3 other shops. He saved me a lot of money. Highly recommended! read more

Same day service for a broken window regulator (on a rainy day)! Also found a simple and inexpensive fix for broken power door locks. Honest and didn't overcharge. Will be back! read more