Let me just say that after a month of car shopping with salespeople being rude, condescending, asking me out, and being deceptive with their sales practices it was refreshing to walk into Enterprise and be treated with respect and consideration. My salesperson, Lacy, was awesome. He took the time to understand my car buying needs and what I was looking to spend. He was totally patient, respectful, and overall he was great. Everyone in there was professional and respectful but fun which helped me to relax. There was no shadiness or hidden costs. They really were full disclosure. I whole heartedly recommend this place. I am very happy with my experience and purchase. read more

Enterprise Car Sales - Car Dealers Near Me - Suitland, Maryland

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Worst place every and bad customer service and they got over on me will never recommend anyone going here to buy a used car

I had a blast here, I must say for a first time buyer I was a little timid and suspicious, but my consultant (Bianca) was very helpful. Her skill set composes of high knowledge of the inventory, great conversation, and excellent guidance with decision making, she helped me purchase a car with no hassle, only smooth yet soothing conversation. Everyone in here is very friendly and helpful all the way up to management. Oh yes did I forget to mention the crazy affordable cars!! I love this dealership this place needs 10 stars!! read more

Enterprise Car Sales - New baby, thanks enterprise car sales! - Car Dealers Near Me - Suitland, Maryland

The car buying experience can be frustrating. Buying a car at Enterprise Car Sales on Auth Road was a breeze. No pressure. No overselling. The prices were very good the mileage on the vehicles were in reasonable range for the model year. My salesman Kevin was kind and very patient. Mrs. Hudnall was very nice. She listen to my story and we shared good laughter. I am happy with my new Buick. Great Experience. Thanks everyone read more

Enterprise Car Sales - Car Dealers Near Me - Suitland, Maryland

This is my first time ever purchasing a car! This experience was amazing ! I was greeted and helped by Eldron Smith and Felicia Ofori ! The greatest people ever! They took care of me and gave me advice on the best routes to take. They took all measures to ensure that I got the best possible rates. Though a long process it was worth it! I'm truly grateful for their help and wisdom! IM A OFFICIALLY CAR OWNER !!!!!!!!!!!! read more

I stumbled across Enterprise Car Sales on accident (I didn't even know Enterprise sold cars...) and it was easily the best car buying experience I have had. My sales agent (Jemayne) was very easy to work with and did not pressure me. Also, the financial department as well as everyone who worked there was incredibly helpful and friendly. I was beyond sick of haggling and being treated poorly by car sales reps, and I also found CarMax to be deteriorating in quality (dirty cars, unengaged agents, etc.). I would definitely recommend this Enterprise to anyone looking to buy a car, and I would return here if I were going to buy another car in the future. read more

Great experience they got me in a very nice car go see Michael Cunningham and Mrs Regina Timmons

The customer service and car buying process was good. My only criticism is that the sales staff isn't equipped to answer high-level questions pertaining to warranty coverage, state tag fees, etc., and while in the dealership I heard many of the males staffers making comments towards women customers, thought not directly to them, that was unprofessional. Generational difference I guess. My sales representative could have been more personable and attentive during the process, but he was okay. Would I purchase a vehicle from this dealership again? Yes, I would. read more

The online customer service was great! I was shown the vehicles in my price range along with the request information. When I arrive I was greeted by a staff member. Darius was my sales person which initially started out great but the outcome was very disappointing. I never saw the cars i requested and he lacks good customer service skills. If there was a problem with the vehicle that I wanted to purchase that should have been relayed to me when I called. I overheard his conversation with a member of his team about my pre-approval from my bank and I believe that is the reason why he didn't want to do business with me. I don't feel that a customer should be discriminated against be they do not want to finance through a car dealership. It's funny how I walked into a enterprise staff meeting with the topic being customer satisfaction. I didn't see any example of that at enterprise car sales on Auth Road read more

I initially went to this location to rent a vehicle for a few days. Nicki was so very helpful and informed me they also sell cars as well. I didn't think much of it because I thought it would be a hassle. NOT!! This staff is the absolute best. They're essentially miracle workers. I had no idea when I turned in the rental, I would be driving away with a 2016 Nissan! My account executives Mia Duvall and Juanita De Vaughn were so VERY professional and knowledgeable of all aspects of their jobs. They really put my mind at ease and Mia really soothed my nerves and helped me stay calm!! They both walked me through the paperwork and helped me understand everything I was signing. These ladies definitely deserve special recognition. The entire staff at the Suitland Enterprise - incredible!! If you want to be treated with respect, this is the place to be!! read more

I purchase a car from them in April last year, the service was great I cannot take anything from them, but a couple of days I return with the car because when I was breaking I was hearing noise like the breaks was grinding, and it felt like the transmission was slipping I took the car back and spoke with the manager Tiffany, Enterprise fake mechanic that works at a gas station said nothing was wrong with the breaks and he didn't know why it was sounding like that, and tiffany said the Altima's don't have transmissions, Well months 6 months later, the check engine light came on took it to the dealer and the code were the transmission, I went back up to Enterprise and spoke with tiffany and asked why didn't they tell me that when I asked soon as I bought the care, her response was well maybe the mechanic didn't catch it, and the grinding noise I was hearing well it was my wheel bearing, I went to purchase tires and just tire told me that my wheel bearing is bad, I said huh, he said do u hear a grinding noise when you break, Enterprise they have the worse mechanic and I will advice if you purchase a vehicle from Enterprise car sales in Suitland plz take it to a good mechanic before the 30days expire, the customer service is great, but they never respond you calling an leaving a message you have to go up their to get their lies read more

Best workers I've seen at a car dealership. Attentive, funny, and most importantly they're efficient. I'm currently credit challenged but they worked with a lender to get me half the rate that everyone else was offering. James is the best! read more

So after my day starting off horrible. i was met by John who was very helpful in the car buying process. They explained the whole process from a-z and were not pushy. i got the lowest price possible on a vehicle that fit my needs as well. Keon and Tiffany were also very pleasant. i wound up leaving with a 2016 rather than spending money on car repairs! i love my new van and my son adores his new tv in the fancy car!! lol thank you all so much for making my day that much better and getting myself and my son into a new safe used vehicle!!! i will be back thank you so much!! read more

tiptop service from ECS today. Maliki Sirleaf very professional and efficient. we shall work with him on our NEXT car as well!