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    Enterprise Rent-A-Car

    3.8 (70 reviews)
    Closed 8:00 am - 5:30 pm
    Updated 1 week ago

    Enterprise Rent-A-Car Photos

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 month ago

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    11 months ago

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    9 days ago

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    8 months ago

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    1 year ago

    Great car options and courteous staff. Explains why they are busy. Be patient, it's worth it.

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    Thanks for your positive review! We hope to see you again soon. -Kim

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    10 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    2 years ago

    Love renting from here. They all are very nice to work with especially Claire Hsu and Leo Espana thank you so much for the great service.

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Super fast quick and reliable. Very kind friendly staff. Made it very easy through my insurance. Would highly recommend

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    Thanks for the great review, Ellie. We hope to see you again. – Lisa S

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    4 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Coming down the mountain from Tahoe after my first accident, Natalie from Auburn Enterprise made me feel relaxed and made it all happen.

    Mentioned in 2 reviews

    Read more highlights

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    Avis & Budget

    Avis & Budget

    2.3
    (21 reviews)
    11.5 mi

    We received First Class treatment -- from our first phone calls about available rentals to…read morereturning the vehicle. When we called, Saeed Chini, the owner, answered the phone and gave us all the information we needed... plus he shared some great tips! When we arrived to pick up our rental, we received an upgrade and quick, seamless service. Also, the representatives explained all our options for our trip. When our trip was cut short unexpectedly, all the paperwork was adjusted with no problem when we returned the car. I won't bother renting anywhere else in the Sacramento area after this terrific experience. Thank you to Saeed and his wonderful Team!

    Well, I'm not surprised that Avis in Rocklin has crappy reviews…read more I also had a bad experience. Had to have my car dealship reserve a car for me. First car they gave me smelled so bad. It smelled of cigarettes with whatever spray the used to cover it up. Every time I got in the car it gave me the worst headache. I had to return it and exchanged for another vehicle. Then the other car they gave me decided to do a settings update and would not allow me to access the air conditioner for 2 1/2 days in 103 degree weather. I called the store on Saturday and it just closed. I called the main customer service number and they could not find my reservation. I didn't have any info provided to me about reservations number. I could not exchange the vehicle till Monday. My car dealerships was advised of the problem and I showed them. My dealership returned to Avis and advised them. Avis of Rocklin charged me full price for the rental even when I called them personally and told them of the problem. They said it was user error and accused me of lying. They said the car was fine when my dealership brought it back which was a complete lie. They said that women don't know how to operate different cars. OMG, if I could kick that guy in the balls. Manager is horrible and told me to contact main company. Redirect the problem and not taking any responsibility. HORRIBLE PLACE. GO SOMEWHERE ELSE Then on top of that they charged me.

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    Budget Truck Rental

    Budget Truck Rental

    1.6
    (7 reviews)
    1.0 mi

    Made an appt. Was told only appt was 2. Hurried to pick up truck, but the computer system was down…read moreand we're turned away.

    If I could give someone no stars, this would be it…read more Absolute worst experience I have ever had in anything. Was scheduled to pick up my moving truck for my move Wednesday @ 5PM. Walk into the shell gas station where my confirmation email stated was my pick up location (that i received 3 days prior) the wonderful worker informed me they ended their contract with budget 2 days prior and I should have received a call of my new location and time of pick up. WELLLLLL I DIDNT. I then call customer service, after being on hold for 23 minutes listening on loop i may add "Thank you for your patience, someone will be with you shortly" or something along those lines. I finally get through to a member of customer service that is not automated... Only to find out, EVERY OTHER LOCATION CLOSES AT 5! Well I am supposed to have my truck packed and ready to go by Thursday morning. The person tells me the account manager will call me by 10 Thursday with my new location and time.. Well I dont believe them, so i call at 8:30 to the Roseville, Rancho and Arden location.. No one has the truck i need, of course. So I call customer service again its 9:00.. sorry our system is down call in 20 min. I call back at 9:25 giving them 5 extra minutes of time.. System is updating call back in 30 min. I call back... call back in 1 hour. I DEMAND to talk to a supervisor at this point. brief 5 min hold and what do you know? A miracle happened and magically this system is fixed. Pull up my reservation and explains to me that I will recieve a call from the accounts manager anywhere between 5 min to an hour. HEY BUDGET TRUCK I AM SUPPOSED TO BE ON THE ROAD, PACKED AND LEAVING. but yeah sure ill keep waiting around for you to fix your mistakes. Their solution...... discount my rate 20%, then adding tax and fee's making it only $40 cheaper than my original quote. My suggestion... pay the extra money some place else with way less added stress and dont waste your time or energy using this company.

    Enterprise Rent-A-Car - carrental - Updated June 2026

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