Great Branch! I've been in Columbia, SC, for work, and we have been getting our rentals from this location. They are always eager to help and accommodate any of our needs. read more

everything was great until i got billed for a 90 cent toll, and for that, enterprise charged me 4.95 --yes to collect NINETY CENTS i spoke to someone in the columbia office, they transfered me to someone who transfered me to someone could they not have let me knwo to bring nine dimes to their office instead of hitting me up for a five dollar bill? does this sound reasonable in anyones world? Followup - I did as instructed, called customer service, after ten minutes of hold and transfer, a very nice lady said there was nothing that could be done, i am being billed 4.95 to pay a .90 toll. Be warned there are all kind of fees, and as this appears, totally silly to pay five dollars to pay 90 cents. read more

Vehicle was borderline a biohazard risk when I got it. Luckily I'm a full time detailer and was able to fix it, but it's disappointing that this was the condition I received my car in read more

Enterprise Rent-A-Car - Car Rental Near Me - Columbia, South Carolina

After getting into an accident on my long trip I was not looking forward to feeling with a rental company. Jason took such good care of me and made the whole experience 10x better. Would always use them when I have the option!! read more

This is one of the best locations in the entire Enterprize company. The company needs to study what they do and teach it. Go out of your way to use this location. Bigearinc.com read more

I had a reservation and showed up to a closed window. Flight was 40 min late getting in. All the other vendors were open honoring their customers reservations but enterprise closed early leaving me stranded after a 15 hour travel day. I called the 1800 number and they were Closed! No support. Every other major carrier is better. I will never use them again. read more

Terrible service. I'm all about hospitality and couldn't even get a hello when walking in. They have one person working on their busiest days, which is ridiculous, their availability never matches what they say they have, I don't recommend this location to anyone. read more

Came to Columbia to my sons graduation from Army basic training. Reserved SUV a day in advance, when I went to pick up they said I couldn't rent vehicle because I was paying with a VISA debit card. read more

Plenty of better options in Columbia than this place. Poor management at its finest. Booked the entirely wrong vehicle type for me, then refused to be helpful in trying to make things right. I went in person to book then showed up two days later only to have one car option that was of a vehicle type that I clearly said I was not interested in driving. I ended up walking out with smoke coming out of my ears and drove my own car to Florida. Stay away from this branch. read more

Called to rent a mini van. I was assured the dodge caravan would be there. I called one day in advance to confirm the minivan would be there and they assured me it was there . I called because of the importance of having the van. But of course it wasn't they tried to substitute a 4 person car in its place. Read the other reviews and believe them wish I had. read more

I recently made a reservation online at Enterprise Car Rentals on Assembly Street in Columbia, SC. When I called to get a pick up, I was told I could not be picked up because there was another Enterprise closer to my home. So, hours before I needed the rental (about 2.5) I called the other rental place and made are reservation; praying they would actually have a vehicle when I arrived. My issue is I had previously made reservations at the Assembly Street Enterprise 2X in the past 60 days. On the website it says they will pick you up. When you call Customer Service, you told they will pick you up within a 6-10 mile radius. When you call for pick up, they say we can't pick you up because we have another store closer. The purpose of making a reservation is so when you get ready your vehicle is ready. Enterprise decided it would be a good idea to pick folks up, however its not a good idea to tell people when they make are reservation, we can't pick you up if there is another store closer to you. Oh, and by the way, there are at least 3 Enterprise locations within 6-10 miles of my home. All of which have picked me up and dropped me off. Oh, and when the regional person called, all she had to say was sorry. Well, I already knew Enterprise Customer Service was sorry from a previous reservation. So that was a wasted call. I started not to do a review, however, having the regional person call to pretty much, set me straight about Enterprise and their policies (which by the way no one would likely know), I felt consumers should be ware and make sure they read the fine print before going on faith that Enterprise will deliver what they advertise, "We'll pick you up!" read more

They have great service. It never takes me long to check in or check out a car. I've rented their, the Assembly Street store, several times. Price is decent too. The only ding I'll give them, and that's why I rated only 3 stars, is they do NOT clean their cars well. I expect detailed cars from a rental company, not a dirty window and a french fry on the floor. Also, make sure you request a car that has not been smoked it and covered up with air freshener. read more

the staff welcomes me enthustically every time that I walk through the door. Most of the staff call me by my name. Enterprise goes above and beyond to help me - even driving me to another Enterprise dealer to pick up a car. read more

I will tell you, I have rented many cars for personal use and business. By far Enterprise and ESPECIALY the Assembly St Branch are the BEST. They are so quick to be of assistance and have all the answers for any questions you have. NO PLACE BETTER!!!!!!!!!!!!!! read more