I had the most heartening experience at this agency yesterday…read more I was looking for an address nearby to pick up my grandson at his school bus. My gps was not showing a map in the cloudy, rainy weather and I could only remember some landmarks during my arrival by taxi the previous night. Also, I couldn't find the high beam on the rental car. Initially, I went to the gas station on the corner. They're supposed to help travellers in distress, right? They heard my problems and sent me across the street because "there was a car rental agency there which could help me" ( not mine as it happened this time). So I walked in for help at Hertz. Trevor at the front desk, greeted me pleasantly and asked how he could help. He recognized the street name I wanted; pulled out his cell phone to confirm directions ( 2 minutes from there if you knew the way). Then he put on his cap and walked over in the rain with me to my car, parked literally by the front door of the gas station, and showed me where to turn on the car lights. Before he left me he reviewed my route and reminded me that we had just over-ridden the automatic lights. I would have to switch back when I arrived. It was a perfectly competent, helpful and generous effort. This Hertz agency defines a good neighbor. I am happy for the people who live here. I got to my grandson's bus on time.

cancelled without prior Intimation…read more I had a confirmation but when I show up the clerk outright refuses to give. a vehicle saying there are no vehicles available. says it's my job to confirm again before the scheduled time. just wasted time and money to get here and go back.

SHOUTOUT TO DYLAN who was the best rep we could ask for. He upgraded us because we were early to…read morepick up our car and was one of the nicest most respectful agents we've ever dealt with. Gave us all the information on the car, gave us all the feedback on which car is best for our trip and was incredibly honest and kind the entire time. We need more workers like this who actually care for their jobs and want to help people feel comfortable in renting a car. Thanks for everything man! We really appreciated it. Hope his management sees this!

I rented a car from Enterprise twice since January because my own car has been having issues and…read moreneeded repairs. Both times were handled by Art. He was very helpful, kind, and professional. He answered all my questions and helped me the best he could. The first car I got was a big van because it was the last one in the inventory, Enterprise let me switch to Jeep later on, and all process went smoothly. Second time I had a Camry. Dealing with car troubles can be really stressful, but Art truly made the rental experience so much better. His kindness, professionalism, and willingness to help really stood out. Thank you so much, Art! I truly appreciate your superb service and understanding!

This particular office in Cranberry NJ has great service. Was happy to get a Toyota RAV4 (vs an…read more'equivalent' of a lower standard quality car). The vehicle was clean and the service was very helpful. I called to determine how to get my iPhone connected with the navigation system, and how to return the car keys after the rental site was closed. I got different representatives, but both were competent and able to help me. I used this car rental site (versus renting from the airport) since I was renting for a long time, two weeks plus, which was significantly cheaper.

I've been using Monmouth iRide for several years. They are very professional and reliable,…read moreproviding beautiful, upscale cars.

Great service out of Monmouth County! Cars are clean and drivers are very nice and professional. I…read moretravel a lot for work and I will use these guys over Uber any day! Very great customer service and they have an app that is very user friendly. Highly highly recommend!!

Be aware: Routine False Fuel surcharge…read more On repeated vehicle drop offs, especially on weekends when one cannot speak to a person, they charge for additional fuel even when the car is returned full. This is a regular practice at this site and I avoid renting from them.

This Enterprise location blamed me for damage to the vehicle (stow-n-go clips in a minivan). They…read moreare now sending debt collectors after me. Do NOT use this location. They will try to scam you. They rushed me in and out during the pickup and drop offs. This didn't allow me to properly inspect the interior. They filed a claim against me through my insurance carrier. They strategically got a quote JUST below my deductible. My insurance told them they cannot prove it was me and denied the claim. I will never use Enterprise again (this location or not). And I learned my lesson to not let them rush you during the pickup and drop off. Document everything, take pictures and videos.

Steve and the team are incredible! If you're looking to buy a new vehicle they are the place to go…read more if they don't have the specific car you are looking for on the lot, they will find it for you at a great price. I also take my cars to Nationwide for service and they always exceed expectations, no matter what the symptoms are they figure it out in a reasonable amount of time and for a great price

I am writing this review to warn others about my very disappointing experience with Nationwide Auto…read moreGroup in East Windsor, NJ. Last week, I called and made an appointment to have an energy chain link installed in my van. I explained clearly that I would be traveling from New York, about 80 miles, and I spoke with Rigo, who assured me they had handled this type of work many times before. When I arrived for the appointment, I handed over the van on time and spoke directly with the mechanic to make sure he understood what needed to be installed and how. Right away, I felt concerned because he did not seem familiar with the job. Still, I trusted them because I had been told they could handle the work. After about an hour, the mechanic could not locate the electric plug. My sister had to show him where it was, which made me even more surprised and concerned. If they had done this type of work many times before, I expected the mechanic to be more familiar with the process. After several more hours, nothing meaningful was completed. I was told they were calling someone else to help guide them, but still nothing was resolved. After waiting around five hours, I was finally told that the part I brought would not work and that they would have to order another part. I was willing to leave a deposit for the correct part, but then I was given a bill charging approximately $508 for diagnostic fees. I was shocked. I was not clearly informed upfront about this diagnostic charge, and after waiting so long with no repair completed, I felt this was completely unfair. In my opinion, the shop should have been honest from the beginning if they did not have the right experience or mechanic available for this type of work. Instead, I drove a long distance, waited for hours, left with the van still not fixed, and then was presented with a large diagnostic bill. The owner came across as a smooth talker, but based on my experience, I did not feel treated fairly or professionally. Overall, this was an awful experience. I would not recommend this dealership or repair shop. Anyone considering using them should be very careful and ask for all charges in writing upfront before leaving a vehicle there.

They're really really great. I bought some wiper fluid and the man came out to help me with it, at…read moreno charge. I'd go there again for work on my car.

Just saw a van with this company's name on it swerving from lane to lane, driving over 90 mph on…read moreroute 287 southbound... Do not use this company! They employ dangerous drivers!

Do not rely on what they say when you book the car. Make sure everything is in writing. Eddy and…read moreMike told us to pick the car on Saturday as they are closed on Sunday. At the last moment, they tagged us with extra day's rental. You are better off with Budget, Enterprise rentals of the world rather than these cheaters!