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    Enterprise Rent-A-Car

    2.7 (47 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

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    2 years ago

    The are scammers !!!! Go to Lombard or Villa Park. They tell u one price and charge more!!!!

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Was in and out within 20 minutes, dropped the vehicle off and ended up a little cheaper than quoted.

    Mentioned in 2 reviews

    Read more highlights

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    ACE Rent A Car - Supposedly damaged vehicle.

    ACE Rent A Car

    1.7(3 reviews)
    0.1 mi

    Shady business practices! Do not rent from here!…read more I rented a car from ace in franklin park via car rentals.com. During the car pickup, the very quick inspection (in the rain) noted a couple little dents on the side and rear of the car where the paint had chipped. I have my own insurance on my car, but rented a car to avoid putting miles on it. Therefore I didn't use the insurance they offered. That is where the scam begins. Upon returning the car today, they claimed that I must have driven through a hail storm. I had not. In fact, the areas where I drove through and visited did not receive ANY hail. The "dents" which are barely visible to the eye were caused by "very small hail that I may not have noticed" per the manager of the car rental place. That makes no sense as the hail was supposedly large enough to cause "damage" (see pictures of the car) but not enough that I could ever hear it? He then claimed that southwest Michigan and Indiana received hail on the days I had the car. Small problem... I was not in the parts of Michigan and Indiana that received hail at the time the hail was falling. I parked the car next to my car in Chicago which has no hail damage so it didn't happen there. I drove to my mother's house and parked the car next to my sister's car which has no hail damage. It must have been in the most isolated hail storm ever (as in only hit this one car and nothing near it; also no hail damage to any of the windows). I really wish I had read the reviews on this place before renting from them. The place is a total scam and I'm sure he pulls this same thing on most people who don't buy their insurance. If you roll the dice and rent from them, take pictures before and after!

    Do not rent from these swill merchants. They will rob and steal from you. As a favor to them,…read morebefore returning my van, I vacuumed and cleaned it up. Gave it a few squirts of febreeze and returned it. Because they it smelled like febreeze the claimed I was smoking and added an extra $250 on trumped up charges. Prior to the incident, never asked for a license or proof of insurance until they tried to make a claim from my insurance. Seems shady. The behavior and attitude of the people who work there was horrendous. Racist and condensation. Avoid at all cost.

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    ACE Rent A Car - Supposedly damaged vehicle.  That speck on the back is dirt.

    Supposedly damaged vehicle. That speck on the back is dirt.

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    ACE Rent A Car - Supposedly damaged vehicle.  That's a leaf on the trunk hood.

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    Supposedly damaged vehicle. That's a leaf on the trunk hood.

    Budget Car and Truck Rental

    Budget Car and Truck Rental

    2.6(5 reviews)
    0.1 mi

    Everything from getting the car to returning was awesome. Will definitely tent from here againread more

    I have never posted a negative review but my experience with the Elmhurst, IL location was awful…read more The cargo van that I reserved weeks in advance for a cross country move was in horrible condition inside and out. The door handle fell off in my hand and the cargo van was not maintained and was dangerous to drive. I voiced these concerns to the manager, Alex and told him the tire light was on and was assured it was checked and it would "go off" once I started driving which it did not for the duration of my trip. The transmission kept slipping, the whole van shook, and the oil change sticker from their company was over 10,000 miles overdue. I was told they did not have another truck. I called customer service and they were no help--told me I had to work with the location. I explained to the location manager Alex, who was worthless that the van was unsafe and was told that it was fine and I didn't break down in the middle of nowhere so it was not an issue. I guess you have to sustain an injury or be stranded somewhere for Budget to care. You have one job Budget--to rent safe vehicles and you failed. Was not interested in any service recovery and proceeded to charge my card $500 over the quoted rate. Can't believe this location is still in business. They could care less about their customers and their safety. If you value your safety, take your business elsewhere.

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    Budget Car and Truck Rental
    Budget Car and Truck Rental
    Budget Car and Truck Rental

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    Dollar Rent A Car - The line of people waiting to pick up their Dollar/Thrifty car rental on Thanksgiving.

    Dollar Rent A Car

    1.3(239 reviews)
    4.8 mi

    three stars for effort and a story that ends well, but if it hadn't, it would barely make 2…read more so we arrived at O'Hare after a long journey of more than 25h, with an email indicating fully-paid booking of a SUV for our time in the windy and dairy cities of the US of A. a shuttle to the pick-up centre, and we arrived at an old office with just enough air-conditioning to keep the heat at a doze-inducing but not uncomfortable temperature. but one-point-five hours of sitting (pity those who were later than us and didn't get seats) and all we were told was that they had no car for us, and we would have to wait a night before going the next day to hopefully pick up a car. but, I have an Asian mother who certainly represents the best of the Tiger breed, and she negotiated (or battered, depending on which side you're on) until the manager went next door to Hertz and got us a car at their own expense. and I know it was definitely more than we had paid for dollar, which was really quite good value. we definitely weren't the only ones there with this issue - I heard at least two more families with the same issue (what else to do but eavesdrop when there's no wifi), and this was in a space of 4-5hours. after dealing with my mother, the lady at the counter (and it must be said that she and the manager provided decent service in dealing with the mix-up) said "hallelujah, she's leaving!" - and yes, after nearly 5 hours, we finally managed to.

    Give the deposit back in a timely manner and close out the contract as soon as the car is dropped…read moreoff.

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    Door stop at entrance

    Dollar Rent A Car
    Dollar Rent A Car - Line out the door and more and more coming...

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    Line out the door and more and more coming...

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.8(40 reviews)
    3.0 mi

    If I could leave 0 stars, I would. I'd like to warn other potential car renter's regarding the…read moreEnterprise location at 501 West North Avenue, Villa Park, IL. Not only did I have a screw-on device stolen from the rental 5 minutes after I returned by the car cleaners, Enterprise charged me a $25+$1.50 Citation Charge for the "tollway exit on North Ave". Per the IL Tollway authorities, my transferred transponder was in fact charged for this exit. BTW, this charge was dated Feb of 2026 for a 9-2-25 to 9-12-25 rental. Enterprise 800 CS, ran me through the hoops to attach documentation from IL Tollway. The only reason I pursued this small refund was the fact that they stole from me & the branch and 800# did NOTHING about it. Hours & hours of phone calls and emails. I closed a very established CC today due to this. Too bad because Enterprise was my go to. NEVER AGAIN!! Patty Frehr

    Never renting from here EVER AGAIN!!! After I took my van to crash champion to be repaired, I was…read moreable to get a rental from here. Once I got my rental car, I added it to my IPass account as instructed by Enterprise in-order to be able to drive on the tollways. When I returned my rental after having it for about a month, and once my van was repaired, about a month later I begin getting four emails from enterprise for Citation Charge for Tollways TOTALING ME OVER $70!!!!!!!!!!! I then call the number on the citation charge claiming that I added the vehicle to my IPass account as told by enterprise and that I am not supposed to be receiving these citations, all they tell me to do is send them screen shots of my IPass account and Vehicle History Record... which I did. As they are looking into my situation right now, I personally feel like I am being taken advantage of! I would make this 0 stars.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Enterprise Rent-A-Car - carrental - Updated June 2026

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