When my sons car was broken into on Boxing Day evening he needed a replacement drivers door window…read moreand trim. Unbelievably, the dealer couldn't get one for about 2 weeks so I decided to call some scrapyards. A-16 was the first I called and Nabil, the owner, told me immediately that he had the parts I needed and he would call me back when they were ready. True to his word he called within an hour and about an hour later I had the spare window, which was $75, less than the $220 the dealership quoted. A-16 are an awesome business. They have used parts, gently-used parts, reconditioned parts, refurbished parts and can get you new parts as well. I had a small crack in my rear light unit that was going to cost me around $400 through the dealership to get the part. Nabil got me a replacement after-market, new part for $115. If you have any need for parts for your car, and are ok with gently used, then please give A-16 a call. If they don't have it they can get the part for you at way less than the dealerships.

Needed to get work done on my 2008 Ford Escape, A16 took it in quickly , work was well done and it…read morewas a fair price ... and a smile to boot .....

Take reservations for cars they don't have. Once sent across town, once told to just wait…read more Employees were friendly and helpful, but the reservation system is terrible.

The enterprise app works great easy to access anywhere you have Wi-Fi or cellular service. Good…read morecustomer service lots of vehicles to choose from even during Trump tariffs the company was prepared for all these things. Thank you enterprise

From the owner: Need a rental car in Arnprior, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the…read moreshop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Reid Brothers Collision location today.

I had to write a review about the amazing experience I had at the Kanata Budget Rent a Car location…read morein Kanata on Edgewater street. The story began when my UHaul reservation was completely changed without my consent a day and a half prior to my move from Mtl to Ottawa. I was so upset with UHaul service I decided to see if I could find another truck with another renter, this is where I had an amazing experience with Othniel from the Kanata Budget location. He went out of his way to find me a truck last minute, at a good price and guaranteed he would finalize everything before the end of the day, which he did! He found me exactly what I wanted and made the entire experience so pleasant, I can't say enough nice things about Othniel and the service he provided. He is an exceptional employee and I hope his employers know this and keep him at Budget as long as possible. He knows how to treat customers!! Thank you again Othniel!

RUNNING A SCAM I've…read morehad multiple issues with these guys. For example, I recently made a reservation for one day, picking the car up on Saturday. Because they are closed Sunday afternoons, I was told that I could drop it off anytime after hours. I got my bill, only to be charged for two days. When i called, I was told this is their policy to charge for an extra day if it is returned after hours (even if you return the car at the scheduled time), but they would make an exception for me. Never have I heard of a rental company trying to charge you for two days because they are closed at your time of return! They also have a significant surcharge for snow tires that they do not mention anywhere online. Highly unethical to charge extra for safety equipment. They do not provide any of the upgrades that are allegedly included with Hertz Gold membership or corporate account. Be careful!

Friendly service. I…read morerented a car from them & I didn't made online reservation or booked it ahead of time it was a bit expensive. The car wasn't clean from inside. You will not get Gold member advantage in this location so if you are under 25 years you will pay the under age fees if you are a gold member.

This was the worst car rental ever. I know, I gave it five stars. But that's because Hertz did such…read morea great job, despite how awful Priceline was. I asked Priceline for a car rental place near my hotel. I trusted Priceline, which was a mistake, and took a rental from a Hertz at 1478 Merivale. I requested an SUV with a toddler seat near my hotel to pick up a friend and his family. Instead, I got to go on a 20 minute ($45) taxi ride to the car-rental place. And then, when we got there....it didn't exist! So I had to call Hertz - international rates, of course - which informed me the Hertz was at 1916 Merivale. David, the man who worked at Hertz, was sympathetic to my plight, but there was still nothing he could do about what happened or the fact that there were no toddler seats to be had. Still. David let me keep the SUV until the next morning and drop it off at a different location -- no additional charge. And then, days after I got back home, I received a receipt in the mail from Hertz. They had taken $45 off my car rental fee -- when it wasn't even their fault. And I didn't even have to complain. So that's why I give Hertz five stars. I'll always rent from them in the future. David was a real pro, and a very nice guy. Priceline, however, still sucks.

Encountered my very first major accident, and my car was towed to 417 Infiniti…read more Conveniently, Fix Auto was right next door so my service advisor from Infiniti handed over the keys to them and everything was taken care of smoothly from start to (almost end). Rob was a pleasure to deal with! Thank you for making this extremely stressful time an easy experience for me.

It should be less than one star. Ok I'm visiting from BC , I have an international driver license…read more I have a car in bc under my name . I rented a lot of car in bc and US. Anyway, this scam company has no information in their website. I called them the night before and I asked do you accept international license? They said absolutely I rented the car, showed up to take the car. They said oh do you have your passport with you ! I said no , why ? They said well we don't rent car to international license holder unless they are in the country in less than 8 days so we need to see the stamp, this Canadian laws . Oh really !!! How about the car I own in bc,! Anyway, my passport was downtown & I needed the car at that time. I went to Hertz and got it from them. Btw while i'm waiting there was a guy fighting with them because they charged him twice, the agency told him yeah it happened to everyone , call your credit card company to cancel the 2nd transaction. Glad I did rent from them