I love this location and use their services every summer when I return to WI to visit family. The…read morecustomer service is always friendly and I like the recommended vehicles I've driven. In fact, I'm looking to purchase a Kona after this last trip because it was so fun to drive. Returning vehicles is also a breeze - both during and before kiosk hours. Looking forward to visiting the airport Enterprise next year.

RENTER BEWARE : I rented a car at night, and returned it at night -- both without an Enterprise…read moreinspection. A week after returning the car, they said there was damage to the vehicle. It was in perfect shape when I returned it a week earlier. Now they want $4000 ($900 in "parts" and $3100 in labor). Do not trust these people. If you do rent with them, insist on a vehicle inspection regardless of the time of day and take a detailed video on both pickup and return. Do a little googling and you'll see that this is a very common scam from Enterprise to make extra money. HORRIBLE.

We reserved a 12 passenger Ford Transit van for a family road trip two weeks in advance. When we…read moreshowed up at 8 in the morning as scheduled, our vehicle wasn't ready. We were told to come back an hour and a half later and we'd get a discount. When we came back, we were told that we couldn't rent it because we didn't have a credit card. They said every other car could be rented with a debit card except for the large vehicles. They never told us this before when we reserved it or even when we first arrived, and that wasn't stated on the website. Three adults took off work for this trip. We will never recommend or use Budget again.

This could have been four stars, but I think they are shifty here. And I don't mean they tried to…read moregive me a car with manual transmission! I'm a regular budget renter so all my info is set up in my profile. When I picked up the car, the guy asked if I wanted to add on fuel service. My profile says "no" to that option so I reinforced that I didn't want them to add that. I was only in town overnight and knew I wouldn't need a tanks' worth of gas for 24 hours so I said that I'd fill it up on my own. I go to return the car and the guy asked if I returned it full, which I confirmed, having stopped at the Shell about a mile from the airport to put in about $3 worth of gas, since I'd only driven less than 30 miles. Since this is a small place, you process the return at the counter. They don't have the guys with the scanners and receipt printers out on the lot. When I gave the keys back, the guy said I could get a receipt emailed, which I said was fine. Both picking up and dropping off the car were quick and easy, with very friendly service. However, when I received the email, I saw that they had charged me $14 for the fuel service which I didn't ask for, which goes against my default settings and which I specifically told the original guy I did not want because I had made the reservation without it intentionally. And the guy I returned it to specifically asked if I'd filled it up, which I confirmed. So why did they charge me for it? I called the place and the girl on the phone was nice and sent me an updated receipt very quickly, but I just didn't like the fact that after repeatedly telling them I didn't want something that I had specifically not requested, they tried to sneak it onto my bill anyway. If anyone tries to tell you midwesterners are wholesome and trustworthy, let this be a lesson to you. They're no different from anybody else, at least not at this Budget.

Rented a truck at enterprise main st. Green bay..arrived..no truck. Tried to downgrade for same…read moreprice. Guy was all full of himself and frankly a jerk ..wouldn't compensate. Said he tried calling. Asked what no.. gave us what sounded like bogus no. Do not use this location

These guys are all stars! I rented a vehicle for an entire month, i think it was midsize. They had…read morea nice car ready for me, i asked since i was driving to Alaska, could i get a SUV. Not only did they put me in a Nissan Rogue, they were extremely fair with the pricing on it. JD was the agent there i spoke with, great guy! Rent from this office as opposed to the airport if you can, there is nearly $100 more charged when you rent from the airport.

After traveling for over 12hrs, it would've been nice to have our car ready at the time we reserved…read moreit. 1 hr 1/2 wait. Disappointing

Reserved a car well in advance pre paid for a 7 day rental ( $500). Provided flight information as…read moreAvis says they track your flight to be prepared for late arrivals. Customer service at the desk awful " Did you know your late"? was how I was greeted. This was after calling from Chicago telling Avis I woukd be late due to flight delays. They gave aeay from pre paid reserved car! Rented from Enterpise no issues.. Took Avis 3 weeks to refund my pre paid car they dd not have!! DO NOT USE

Hertz Rent A Car reviewed in Japanese haiku, 5-7-5 syllables…read more Walk past the cheese store The one with Packers cheese hats Turn right. There's your Hertz. Good, friendly service Agent remembers me. Wow. Thank you Hertz. Good job. Agent recites script Return full or fuel option? Like to upgrade? No. Cheap rates, but just wait Collision and comp will hurt Initial here. And there Exit terminal Turn right, walk out to the lot What number again? Radio volume loud Left on some Christian talk show "Jesus Christ," I swear Exit airport here The destination: Kroll's East Real nice ride. Thanks, Hertz.

Had to rent a car at the last minute, and these folks gave me a great deal. Service was good, the…read morecar was clean and, well, good enough. Got me home. Prices were reasonable. They're located inside the airport, easy to find, and their lot isn't too far away.

I always like to stress when this happens -- there is no Emerald Aisle here, so book wisely. You…read morewon't be getting yourself an upgrade. Beyond that, this is a solid location. Good people, quick service, get in and get out and be on your way. It's a small airport so everything is easy to find, but you do have to walk a little bit outside, so be prepared for that. My only complaint here is that their vehicles aren't exactly meant for Green Bay weather. There's a snowstorm that's about to drop 12 inches of snow and you want me to navigate icy roads in this little Chevy Cruze? No thanks, I'm staying at the hotel or calling an Uber.

Honestly I have rented at dozens of locations all over the country. This is the worst. Terrible…read morebase model cars. I asked for an upgrade that could handle the winter weather and you'd think I'd asked for a free Bentley! They bragged that my 'executive upgrade' had a backup camera! In 2019! Awful car not safe for winter driving along with terrible customer service. Never again.

STAY AWAY. I…read moreordered a 30X60 grade A tent with a liner and lights, as well as tables and premium padded folding chairs for my son's wedding. The liner was damaged and they didn't tell me until the day before setup. They offered a skylight panel, but when they put it up, it was the wrong size. I ordered side curtains with windows and they left without setting them all up. Every table was damaged and half the chairs were so filthy they wouldn't come clean. The needed to refund me for the liner and they offered a 50% refund on the chairs. It took five weeks to get the refund check and, when I finally did, it bounced.

From my first contact, to when Elite Tent Rentals pick up our rental items this company was a dream…read moreto work with. I called last minute to order tables, chairs and a bar for my mother in laws celebration of life. Keith responded quickly with a quote even though we were probably one of his smallest orders. The items we asked for were delivered on time, clean and made the celebration lovely. The pickup crew were friendly and efficient. I highly recommend working with this company they were professional and cost effective.