I had to get a rental car from this Enterprise because my car was in the shop next door at the Jeep…read moredealer. This is who they use. Very convenient they will pick you up or the service person will drop you off. I was dropped off. Had good service but had to wait for the rental Jeep to get ready otherwise I would have to get a minivan. I would not have been happy with a minivan. Lucky a Jeep Wrangler just came in. Not sure why all they had were mini vans but they need to work on that issue. Dropped the jeep off a few days later with a full tank of gas. No issues very easy to use. I just walked back to the dealer. I hope they would give you a drive over there if you asked. 3 stars because it was nothing special just good standard service a car rental place.

I had to rent a car while mine was in the shop. The staff at this location were so incredibly…read morehelpful, especially with the last minute nature of my rental. They offered to pick me up from the collision shop and were so kind and gracious. I know I was so flustered that day, and the gentleman that picked me up was so kind and reassuring that by the time I was in the rental car I felt so much better. Definitely will use them again!!

Got my first big truck to drive . 4x4 . A real cowgirl now. Ricky, Tanjay , Joe were essential in…read morethis transaction as we were walk-ins. Thank you guys. Xoxo This was in Alta-Mere. Yeeee- haw!! Xoxo , Stephanie Bradley

Terrible Experience - Do Not Recommend Enterprise at Fort Worth Airport…read more I had a bad experience renting a car for 7 days. When I picked it up, the initial inspection was rushed and not detailed at all. The young man who checked the car didn't mention anything specific, nor did he go over any existing issues. As soon as I got home, I took pictures of all parts of the car just to be safe. When I returned the car -- clean and with the gas filled as requested -- a different employee came out with a camera to check for ice damage, claiming that there might be some because of the route I had taken. She told me I would get my deposit back and that everything seemed fine. Now, days later, my insurance company is calling me saying I owe $4,000 for supposed ice damage -- even though it never even rained during my trip. I'm extremely upset. This company is not serious or trustworthy. They contacted my insurance directly without ever reaching out to me first. I absolutely do not recommend this location -- Enterprise at the Fort Worth Airport. Terrible service and unacceptable treatment of customers

This is a small office. Douglas is a smart, efficient, friendly and hard working employee who does…read morean extraordinary job running this place solo. We rented a couple times this July. Yes, sometimes there is a wait when customers all show up at once but as you watch the one employee juggling everything in a professional manner you know when it's your turn you will be taken care of. Our car was in great shape. We will rent from this site again because of Douglas.

I was 2 minutes late and had called ahead to say I would be was confirmed it was okay. Once I got…read morethere (at 12:03) the guy working there was already locking up and refused to lease the car I had already reserved days earlier.

This rating is subject to change depending on if Avis makes it right. I rented a vehicle yesterday…read moreand had a return time of 6pm. When I arrived to turn the vehicle in at 5:57pm, the door was locked. The lady working came out minutes later and pointed to the key drop box and said she wouldn't answer any questions because she was off the clock. She wasn't very pleasant. Lo and behold, I received a bill today for 225% of the original quote. Unbelievable... I wouldn't recommend using Avis. Try Enterprise!

Online it says debit cards are accepted. Took an Uber here, presented my debit card, and was told I…read moreneeded a credit card. Showed the cashier where it says online that debit cards are accepted. She replied: "that's only if you rent longer than 1 day". Then she wouldn't let me have my wife take a picture of my credit card for payment. Had to make her drive all the way here instead, even though I had ID and my debit card to establish identity. This is what happens when businesses have little to no competition and they are the only game in town. They know this and they take full advantage of it.

Horrible service and place and will never come back here. Guy working here was upset because it was…read moretime for him to leave but he was still assisting us with our rental.

I wish I could give this place 0 stars! I prepaid for a car rental that was to be picked up at 8 am…read moreon a Saturday morning. I arrived at 7:45 and waited until they opened at 8 am, just to be told they didn't have a vehicle and that Tara had left a message for me, at 7 am, saying she didn't have a vehicle and that I could go to DFW airport to pick one up. Because I needed to be somewhere shortly after my scheduled pick up time, I didn't have time to pick up a vehicle anywhere else. I called the 800 number after my meeting and they were useless. They told me that because I cancelled after my pick up time, I wouldn't be getting money back. I, not so politely, informed them that I didn't cancel the reservation and that I was pissed because it was cancelled by the agent at the rental place and I still needed a vehicle for the week. They escalated it to claims or something and said I should get my money back in 7-14 business days. I don't understand how the website could let you prepay for something that isn't available. Save yourself the headache and rent elsewhere.

Daniel maintained his Cool even under what seemed to be a very fast paced somewhat stressful work…read moreplace. He went above & beyond to make up for a previous days car shortage. He made up for it with his outstanding professionalism & courtesy. I really appreciate his positive attitude. It made the whole car rental process extremely easy!

Says they are sold out of cars and will not cancel the reservation so i can avoid getting charged a…read more50 dollar no show fee associated when you dont complete the reservation. They were the ones out of cars...the guy behind the counter says its on me. Never going to hertz again they are a scam and disgrace.

I had an absolutely amazing experience at Delta Autos, located at 1949 Golden Heights Rd, Suite…read more105, Fort Worth, TX! I needed a rental car on a Sunday and found Delta Autos through Google -- this was my first time there, and I'm so glad I went! When I arrived, I was warmly greeted by Brodie, a very handsome Marine and Sales Associate, who welcomed me with a big smile and handshake. His professionalism, patience, kindness, and understanding made the process smooth and enjoyable. His customer service was truly exceptional! I was also privileged to meet the handsome CEO, Chandler Hunt, who serves in the National Guard and leads his company with respect and honor for veterans. Mr. Hunt was friendly, knowledgeable, and just as committed to providing top-notch service as his team. They also offer full detail car washes--and they're amazing! My car looked brand new afterward. If you're ever in need of a rental car or a professional car detail, I highly recommend Delta Autos. Ask for Brodie--you won't be disappointed! Their prices are a lot cheaper than Enterprise and Hertz, and their customer service can't be beat. Thank you, Delta Autos, for honoring veterans and providing such outstanding service!

Xavier came to our house and cleaned the interior of both of our vehicles. I am embarrassed to…read moreadmit the amount of dog hair we had in our cars (German Shepherd problems), but Xavier did such an amazing job - you couldn't even tell we owned a dog by the end of it! Very professional and reasonably priced. Will definitely use again and recommend to all my friends!