We had a confirmed car reservation for a month, canceled 2 days before our trip to Maui…read more Called customer service who said priority was given to Sheraton guests, and then hung up on us. We had to cancel all of our drivable plans in Maui. Would not trust this place. Lots of other more reputable car rental services.

Perfect. Made a reservation 1 month got there everything was ready , got the car , they gave me…read moreinstructions to after hours return, no issues

Perfect location for a moped rental!…read more Just go one light north, take a left and it's seaside cruising until Kahului. Fast and simple check in and check out process, with happy and helpful staff makes it a slam dunk.

the 150CC scooter was sick. fun to whip around and still has plenty of power for a 2 person ride…read more took it on the road trip to Hāna with zero issues, other than getting pissed on by clouds all day lol. put over 350 miles on the thing in 4 days and it was a fun time and the seats where actually very comfy.

Rented at Sheraton Ka'anapali with reservations 3 weeks in advance. When we came in they said they…read morewere short staffed and the car will be at least an hour late. The other option was a Uber ride to another hotel in hopes of getting something. So we lost 10% of our rental day on our vacation. Not happy. Why didn't they clean cars last night instead of waiting until immediately before people rented????

I must share that it took five phone calls to get someone to help me with a car that was broken…read more But Colleen was amazing and took care of making sure another car would be waiting for us at Kahului because we had to drive the broken car back, hoping that it would make it.the fiasco ended great though because Isaac was absolutely amazing at your return station. He made sure he took everything down that was wrong with the car and got us a new car immediately. The guy was over the top and should get a raise. Because of Colleen and Isaac, I have to give a five star, but please know that you're 800 numbers have atrocious people answering them and they definitely need training

Ana and Kesa took care of me!! They should be promoted instantly! They deserved 100 stars!…read more We initially had a horrible experience at the airport Avis and these girls helped us return our Tesla (horrible decision- No EV chargers anywhere on this island). This Avis location was easy quick and Ana and Kesa upgraded us to. Jeep! They are Queens! Thank you girls

Horrible customer service! Our Maui vacation rental car from the airport Avis was ant infested. I…read morecalled Avis our first evening here and was told I could exchange the vehicle at the local Avis right near our resort in the am as it was currently closed plus the airport was an hour away each direction. The lady behind the counter could care less about our predicament and the fact that not only were there ants all over our feet driving but they had taken over the food we had picked up for dinner. I was informed that the airport Avis gave us an upgrade which I wasn't aware of since it was still a small Nissan 4 door car, but no big deal since Avis often has upgraded us in the past when low inventory. Without even looking at her inventory on her computer she said she had no equivalent car for us as all were already reserved. She flat out told me my options vs driving an hour each way on vacation back to the airport (which is not something one wants to do during an already short vacation.) Options: Gi back to resort and wait til a car came in (which said she couldn't tell me when that would be and it could be days,) call roadside assistance and have car towed (wow-makes no sense and not financially practical on the part of Avis) or pay for 2 more upgrades! The lot was full of small cars like the one I had. When I told her it wasn't my fault the car was ant infested and that I was told the night before when I called I could exchange the rental here, she rudely said and just shy of yelling, but in a mean harsh tone, " I have nothing for you, I told you your options!" then put her hand up and said "Goodbye" loud and rude, over and over basically telling me to get out. She did this in front of another customer who looked shocked. She pointed to our buggy car parked in front of office and said "your cars over there, goodbye!" with hand up again repeating goodbye about 4 more times, each time louder! Never have I seen an Avis person be so rude and lacking in customer service. We rent from Avis all the time and this girl should not be working in customer service. I wish I had her name to leave here. Very Bad attitude which put a damper on our trip to say the least. I have never been treated like that at a rental car company. Our condo rental agent told me she has had problems as well with this location.

Read rented a car at the airport and didn't need it for the entire day. We were staying at the…read moreSheraton, which is about a mile away. We dropped the car off here and then walked across the street to the pathway along the beach and walked back to the Sheraton. I'm so glad we did because I saw some interesting things along the way that I probably wouldn't have seen if I hadn't dropped the car off here. In particular, there is a cluster of very high-end homes in this one section of the beach. These things are like $10,000,000+. go look them up on Zillow.

I recently completed a rental with Hertz and wanted to share feedback regarding my billing…read moreexperience. I made my reservation in advance and prepaid the full rental amount, expecting that to cover all applicable charges. I also returned the vehicle approximately two hours earlier than the scheduled return time. However, after my trip, I received an additional invoice for $60.48, which appears to consist of taxes and fees that were not included in the original prepaid total. This was both confusing and frustrating. If these charges are mandatory, they should be clearly disclosed and included in the upfront price at the time of booking. Receiving unexpected fees after the fact undermines trust and makes it difficult to accurately budget for travel. I would appreciate clarification on what these additional charges were for, and why they were not included in the prepaid amount. More importantly, I encourage Hertz to improve pricing transparency so customers are not surprised by post-rental charges. Thank you for your attention to this matter.

Always on time! Daisy makes sure the pickup is always coordinated with the desired location.read more

Friendly, accommodating, prompt, and knowledgeable. Daisy and her husband were very helpful and…read moretotally flexible with our schedule and need to stop on the way from the airport to our condominium. It's the only taxi that I take when I come to Maui.!

Wow, small company- BIG service. Car dropped off and picked up at my home for the best price on…read moreMaui! (even a kamaaina discount). I rented an older van in great condition with a contact number in the event I needed anything (Everything was perfect). I highly recommend Maui Vibes Car rental and will call them when I ever need another rental.

From the owner: ALOHA, We are your Car Rental Company here in Maui, Hawaii. Serving Visitors and Local Residents…read more alike with great prices, reliable cars and Aloha. Book with us today!

They worked with us, gave us a red Mustang Convertible when we initially booked a sedan (sweet…read moreupgrade!) and allowed us to extend the car 2 extra days when we realized we weren't done exploring the island yet. No complaints at all. Ladies at the front desk were super nice.

Avoid this place at all costs! Do not rent from budget. They cannot work together to solve…read morecustomers issues. If you go to the airport budget, you have to return your car there to rectify issues even tho there is an alleged budget in Kaanapali. The people at kaanapali will not help you!

My family of four just spent 5 nights in Maui at Honua Kai. We had a wonderful time! The condo…read moreitself was perfect. Very clean, handy amenities, great view, plenty of space, convenient location. The beds were comfortable and the patio doors that opened the length of the living room were so perfect in the mornings. The resort property was immaculate. Beautiful landscaping and the pools and hot tubs were great. It was hard to find a chair if you went in the afternoon but not a deal breaker. The property was steps from a beautiful golden sand beach with the most amazing snorkeling. Walk south a few yards for easier entrance to the water and prepare to be wowed! So much coral teeming with fish. On our last morning there we also saw 3 eagle rays, several turtles, an octopus and a couple eel. Just magical! Maui Resort Rentals had great communication prior to and throughout our stay. Most answers to questions were just a click away. I would not hesitate to stay here again in the future. What an amazing place for a family vacation!

We have gone on several trips as a whole family of 13 people. The accommodations were perfect…read more The location was wonderful with the three pools which entertained all of my grandchildren, the beach for some wave jumping and the coffee shop for all of the adults! I would highly recommend staying here if you have a large family. Our dinner time in the outside kitchen area was wonderful.