Cancel

    Open app

    Search

    National Car Rental

    4.2 (5 reviews)
    Special Hours Closed
    Updated a few days ago

    National Car Rental Photos

    You might also consider

    Recommended Reviews - National Car Rental

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - National Car Rental

    Alamo Rent A Car

    Alamo Rent A Car

    3.2(35 reviews)
    0.0 mi

    Arrived at the airport, was shuttled to the Alamo car rental pick-up location. Picking up our…read morereserved car was quick and easy. We reserved a large SUV for a family of five. We left and went to Costco to do our food run before heading to our resort. We had trouble starting the car, we drove the car back to the rental car facility and informed them of the problem. Trey was great, he was so apologetic he made the whole inconvenience more pleasant, he was polite and they even unloaded all our luggage and Costco run to the new rental car. He upgraded our vehicle for the inconvenience. Thank you Trey!!!

    We called because the tire pressure light on our full size rental from Maui airport and a warning…read morethat the left rear tire was low popped up. We called Alamo (either a bad tire or a bad sensor). They said we would have to drive the hour back to the airport to return the car. Two of the people we spoke with (Chris and Chavonne sp?) actually hung up on us when we said this would take us 3 hours to resolve. Refused to send a replacement car because it was beyond the "corporate limit" of 16 miles. They obviously don't do preventative maintenance properly on their vehicles, which should make you a bit uncomfortable about renting from them. Their service was horrific. Thank god we were safe at our resort. What would have happened if we were stranded on the road? Update: Arne third person we called arranged to have the car towed and for an Uber to the rental car office. Still took considerable time. At the office we met with Roxanne, the manager. She was amazing and apologetic. She upgraded our car and offered a rebate. We still lost a lot of our vacation time but she really demonstrated a customer focused attitude.

    Photos
    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

    See all

    Avis Rent A Car - Only way to do Hawaii

    Avis Rent A Car

    2.9(33 reviews)
    1.2 mi

    We are a family of three visiting Maui from California, and this was by far the worst customer…read moreservice experience we've ever had. What was supposed to be a routine car pickup quickly turned into an unbelievable confrontation when I simply asked for a breakdown of how much of the charge was the security deposit versus the actual rental cost. Instead of answering a basic question, the agent became extremely rude, repeatedly yelling and screaming at us. Her behavior was completely erratic, unprofessional and caught us off guard, especially with our 8-year-old child present. She repeatedly ordered us to leave the property, so we complied and exited the office. However, while we were still inside the gated rental lot, she attempted to close and lock the gate, leaving us scrambling to get out before we were locked inside, while she got into a car and soed away. We were then left stranded outside in nearly 100-degree heat. Her erratic behavior was so alarming that we felt we had no choice but to call the police, which we did right was she started closing the barbed gate to the property. We never rented a vehicle, yet there is still a pending charge on our credit card that we will be disputing. We have photographs, videos, and police involvement documenting what happened, and we will also be pursuing this directly with Avis/Budget corporate. I strongly recommend avoiding this location. Forget professional, this place is unsafe.

    Ana and Kesa took care of me!! They should be promoted instantly! They deserved 100 stars!…read more We initially had a horrible experience at the airport Avis and these girls helped us return our Tesla (horrible decision- No EV chargers anywhere on this island). This Avis location was easy quick and Ana and Kesa upgraded us to. Jeep! They are Queens! Thank you girls

    Photos
    Avis Rent A Car
    Avis Rent A Car
    Avis Rent A Car

    See all

    Hertz Rent A Car - The car should be cleaned

    Hertz Rent A Car

    2.4(43 reviews)
    0.9 mi

    Read rented a car at the airport and didn't need it for the entire day. We were staying at the…read moreSheraton, which is about a mile away. We dropped the car off here and then walked across the street to the pathway along the beach and walked back to the Sheraton. I'm so glad we did because I saw some interesting things along the way that I probably wouldn't have seen if I hadn't dropped the car off here. In particular, there is a cluster of very high-end homes in this one section of the beach. These things are like $10,000,000+. go look them up on Zillow.

    Rented from here a couple times and the guy working the office inside the Hyatt is super friendly…read moreand offered some local recommendations. With prebooking, getting the paperwork and keys was quite simple, and they have a decent selection of cars to choose from What I don't like is how inconvenient it is to pick up and drop off your car. It's a good half mile walk from the Hyatt, and there isn't a single sign to help navigate to where you should go. So give yourself at least 30 minutes to figure things out if it's your first time renting from this location. Also, when I picked up the car, the tank was about 80% full, and when I returned the car at 90% full I was charged a fuel fee which I eventually had to dispute. I tried calling when I grabbed the car to let them know about the fuel level, but nobody answers the phone so I knew I'd have to deal with it after the fact.

    Photos
    Hertz Rent A Car - Not the Hertz location, but a private home. Dropping the car off here and walking back to the Sheraton let us see these incredible houses.

    Not the Hertz location, but a private home. Dropping the car off here and walking back to the Sheraton let us see these incredible houses.

    Hertz Rent A Car - Service engine?

    Service engine?

    Hertz Rent A Car - Sir, you need to pay the aloha tax if you want to leave your car for more than 30 seconds.

    See all

    Sir, you need to pay the aloha tax if you want to leave your car for more than 30 seconds.

    National Car Rental - carrental - Updated August 2026

    Loading...
    Loading...
    Loading...