I really wish we had read the reviews prior to selecting this location. The biggest issue is…read morecustomer service. The employees act as though they are doing you a favor--no greeting, no positive interactions. It's strictly transactional. I have never seen anything like this before. There are too many options to put up with poor service. After reading similar reviews, something needs to be done about this location. For those who are able to read before booking, avoid at all costs.

They canceled my reservation even after I explained I needed it to get home to attend my…read moregrandmother's funeral. NEVER AGAIN!

Absolutely loved my experience with Tomlin Luxury! Made my extended vacation in Atlanta so…read moreenjoyable. I was able to save money on transportation, drive lengthy distances without worrying about mileage & was able to directly contact the company to answer any questions I had! Definitely will book again.

From the owner: We have vehicles for all your needs…read more Need an exotic for a night on the town? Looking to get driven around the city in a nice comfortable ride? Looking for a car to for a photoshoot or gender reveal? Need a vehicle long term for rental? We a vehicle for all your needs!

I was impressed with the customer service. I had to wait because they were very busy. But they…read moreoffered a bottle of water while I waited. The process took about 15 minutes then I was ready to go. Definitely rent again!

Would give a negative 20 if I could. A one star is too nice. Had a discount through my company. I…read morewent on the website to rent a suv for our trip from GA to Hilton Head, SC. My husband was paying by debit card instead of credit card, so the new female employee explained that we needed a bank statement, utility bill, or mortgage statement with my husband's name on it since he was the driver and was paying for the vehicle. I asked why we were not told this in advance. She calls in this male employee who explained that anyone who rents vehicles would know these rules. I explained we don't rent vehicles because we already own vehicles. In fact, the last truck we rented was a moving truck from VA to GA in 2014. So, we went to our bank to get the bank statement. But Budget wanted to keep the statement with our personal bank accounts (2) plus all of our transactions. We could not cross out our bank account numbers they said. I said this was of course not acceptable because they were sending our bank info to another location. And now everyone would have access to our bank accounts. So, he casually said, "Get a utility bill then." I said, "I will show you the utility bill over my phone." He said that wouldn't work. They aren't allowed to look at a statement or bill or print it from your e-mail or open an e-mail you send them. So, we are already severely behind at this point. We had to drive home, get a utility bill, print it out, commute in traffic for another 1/2 hour, go back in to Budget, wait in line, get the vehicle, and commute another 1/2 hr. home. The Budget new girl then says, "We need an additional $300." A female employee who was now behind the desk jerked her head up like $300 was not required," but she didn't say a word. I looked at the new female employee and said, "For what?!" I looked at my husband and said, "Should we just forget this whole thing, and drive our own vehicle since these people have not been transparent at all?" The other employee said, "How many days are they renting the vehicle for?" The new employee explained it was for 3 days total. The older employee said, "Can you have it back by 11:30 am on Thursday?" I said, "Absolutely not. The commute from SC is 5 hours without stopping." "Well can you have it back by 5:30 pm?" "Yes," we said. We were given a nice Toyota 4Runner, but we were now leaving at 1:pm instead of 9:am like we had planned because we still had to go home and pack the suv. We returned the vehicle around 1:pm on the return date, and I asked the woman at the desk when my husband would receive the $300 back. She said 7-10 days. I said, "That's a very long time!" On Monday, I'm going to tell my corporate office to not recommend Budget anymore due to their lack of professionalism and transparency. We have almost 48,000 employees, so that could impact Budget's bottom line if Budget were to be removed from our Benefit Hub suggestion list. Hideous customer service and deceit. I assume all of the other offices have the same non-transparency. How hard would it be for the website to say, "If paying by credit card, a bank statement, utility bill, or mortgage statement with driver's name is required. We may require a $300 deposit." Two sentences, but the hours that could be saved on the customer's end would be tremendous! Rude and scummy experience. They wasted 3 hours of our time which pushed us into way heavier traffic which endangered us and greatly delayed our trip. This is a $6.38B company which includes Avis. I am shocked that a billion-dollar company behaves like this! If my company behaved like this, we would have zero customers.

Horrible I reserved a car online and everything on their website says I can rent a car at 20 but…read morethe lady at the desk with an attitude kept saying you just can't. Will never rent from them.

I always rent from this location. The customer service has been great. They will pick you up and…read moredrop you off if need be. Always get good cars, my last two rentals were fully loaded Chevy Impala and Ford Edge. I used to rent from Enterprise, but always found their location and cars to be trashy. Now I have status with Hertz and I get to select any car I want!

I had and reservation for a rental through my insurance being that my car was in shoppe from…read moreaccident. I was never notified of deposit which is fine but had I known upfront I could have prepared. Well my card was inactive my husband which is on the same acct was not allowed to use his CC ( this is what the hertz man said) I was stuck there until my husband was able to come get me, non the less did I mention I was stuck carrying a car seat and 2 bags. Well once he came I called insurance had reservation switched to enterprise and guess what I have a rental with no issues. Went to enterprise told them what was going on and my experience I just had at hertz. The man said no worries we will take care of you. And they did. Kudos to enterprise at Honda collision center. As for hertz I'm disappointed I've been renting with you guys for YEARS!

I contacted this dealership after seeing a beautiful black BMW on their website, when I called I…read morewas told that this particular car had just been sold but that he had just gotten another one just like it. I actually asked if it was the same color combo black exterior/tan interior and he said that it was exactly the same as the one in the ad. When I arrived at the dealership the vehicle that he tried to push on me was a dusty looking blue BMW with dark gray interior. When I started it the check engine light was on and I basically got TF outta there. That was over a month ago and guess what? That shiny beautiful BMW is still listed on the website. I would not recommend this place.

Hi, I went to three very pushy dealers in Atlanta with no luck. I read an ad on a car I liked and…read morecalled Luxury and Economy Cars and had the best experience and purchased 2008 Cadillac CTS with 520!!! Credit score! Thanks Guys!!!