I rented a car at the end of August and had the best experience. The staff/owners were so…read moreaccommodating to all of our needs. If you ever need a rental car, they are your go to thank you for the best experience.

Odi and his team are amazing, flexible and attentive. If you want to rent a car at a competitive…read moreprice without the "hoopla" with a trusted company Freedom Rental A Car in Lincoln does the job!

We received First Class treatment -- from our first phone calls about available rentals to…read morereturning the vehicle. When we called, Saeed Chini, the owner, answered the phone and gave us all the information we needed... plus he shared some great tips! When we arrived to pick up our rental, we received an upgrade and quick, seamless service. Also, the representatives explained all our options for our trip. When our trip was cut short unexpectedly, all the paperwork was adjusted with no problem when we returned the car. I won't bother renting anywhere else in the Sacramento area after this terrific experience. Thank you to Saeed and his wonderful Team!

Well, I'm not surprised that Avis in Rocklin has crappy reviews…read more I also had a bad experience. Had to have my car dealship reserve a car for me. First car they gave me smelled so bad. It smelled of cigarettes with whatever spray the used to cover it up. Every time I got in the car it gave me the worst headache. I had to return it and exchanged for another vehicle. Then the other car they gave me decided to do a settings update and would not allow me to access the air conditioner for 2 1/2 days in 103 degree weather. I called the store on Saturday and it just closed. I called the main customer service number and they could not find my reservation. I didn't have any info provided to me about reservations number. I could not exchange the vehicle till Monday. My car dealerships was advised of the problem and I showed them. My dealership returned to Avis and advised them. Avis of Rocklin charged me full price for the rental even when I called them personally and told them of the problem. They said it was user error and accused me of lying. They said the car was fine when my dealership brought it back which was a complete lie. They said that women don't know how to operate different cars. OMG, if I could kick that guy in the balls. Manager is horrible and told me to contact main company. Redirect the problem and not taking any responsibility. HORRIBLE PLACE. GO SOMEWHERE ELSE Then on top of that they charged me.

I do not usually take the time to write a review. Today I felt the need to compliment and thank…read moreKristina the branch manager. I recently got hit (not my fault) the other insurance company said they would not cover the cost of the insurance through enterprise. Kristina in a very professional way talked to the insurance company and they ended up paying for the cost (as they should as I am the one being inconvenienced) I really felt like she went above and beyond to take care of her customer. I really appreciate that and it is rare these days to see such awesome customer service!

Be very cautious when they do the initial inspection because it is not at all thorough and it puts…read moreyou as the renter at risk if they accuse you of preexisting damage that they did not list in the initial inspection. I recommend taking a video of the car before leaving their parking lot for your own record. The vehicles are covered in scuffs, dings and dents. They do not even bother cleaning the car prior to renting it out. Go to another location .

Ray and his team are a pleasure to work with and I highly recommend this location if you need to…read morerent a car. Great customer service and rental experience. Thank you!

Dupree and Patrick are All Stars!!…read more After I was in a really bad car accident, I had to get up and moving to retrieve my items in my car that was towed away since I was taken away by ambulance. I got set up through my insurance about 5 in the morning the day after my accident. A few hours later, I received a call from Patrick at normal business hours letting me know that they would have a car ready and he wanted to know what time I would be getting there. When I arrived I was greeted by Dupree. This location was spotless. He was awesome to talk to. Fast and efficient. He showed sympathy towards my situation. I really appreciated that. I told him my past experience at this location had me waiting for almost an hour. He had a that seem to really make this visit so much better. He pulled up my reservation and found me a vehicle quickly. Patrick took me out to the vehicle. We did the inspection. He was through checking it over and explain the documents I was signing. ** About a week later, I walked in and spoke to David. I asked if Enterprise sold any of their vehicles. He set me up with Claire at the Roseville Enterprise car sales location the same day! Let's just say I did end up buying a new vehicle thanks to David and Claire!!! These 3 are an epic team!! Absolutely a valuable asset to Enterprise Rent-A-Car!

Dave saved my life! I was stranded with four kids and a mountain of gear when my engine blew. We…read morewere on our way to a long-anticipated trip to Tahoe. The kind folks at Autotronics gave me a ride to Dave's. Even though Dave's front desk rental person was not there, Dave worked hard to remember his system so that I could rent a car and get underway. Dave and Kyle were so sweet and worked to get me the right car. He had received a fleet of brand new Highlanders that afternoon and hadn't even set them all up for rental. I really needed a hitch for my bike rack and he and Kyle got it ready to rent for me. Not to mention, Dave has a huge, funny, and warm personality. I couldn't be more grateful. The car was gorgeous and he rented it to me at a very good price. The car was so luxurious. I wouldn't let the kids eat in that gorgeous car. Rent from Dave's - you won't be disappointed!

Dave provides outstanding service...above and beyond!!!…read more Thanks for making it so easy to keep coming back and for treating your customers so well~

Just returned a Tahoe we rented and Kyle made it a very seamless process. Fast, efficient and…read morefriendly! Thanks again, Kyle!

I rented a car here and they charged my card over 1200 what is suppose to be! It has been a…read morenightmare to have it corrected. They do not call back! They will now reverse the charge. Have to get an attorney.

I had an outstanding experience at Enterprise Rent-A-Car thanks to David Kistler. From the moment I…read morewalked in, he treated me with professionalism, kindness, and respect. He took the time to explain everything clearly, answered all of my questions, and made the entire rental process smooth and stress-free. David truly went above and beyond to provide exceptional customer service. It's rare to find someone so dedicated to making customers feel welcome and valued. Because of his excellent service, I will gladly return to Enterprise and recommend this location to my family and friends. Thank you, David, for your hard work and outstanding customer care. You are a true asset to Enterprise!

Great location, awesome employees, nice selection of vehicles!…read more We originally made our reservation for a large passenger van through Costco Travel. Enterprise had the size vehicle we were looking for and making a reservation was very easy. On the day of our pickup, we showed up at the location and happened to see a snazzy Mercedes Sprinter van in the pickup area. One of our drivers commented that this could be our vehicle, since it was in the pick up area. We joked that he should pray about it, since the Sprinter was supposedly his dream car. :) Turns out our designated car was a Ford Transit, which was decent but not quite as fancy as the Sprinter. Our friendly and helpful Enterprise employees were very flexible and allowed us to check out both vans. Though the Sprinter was part of their exotic vehicle line and at a considerably higher rate, we decided to go for it. Our 2 weeks with the Sprinter were terrific! The diesel vehicle had great mileage and we even got special treatment at SFO when the cops thought we were there to pick up a Filipino Boy Band in our superfly Mercedes van! (Turns out that vehicle was a black Sprinter that was actually behind us at SFO). We even got nice parking at Disneyland without paying for preferred parking because there's a special section for oversized vehicles! Passengers on our trip were very comfortable on our travels. Tons of room for luggage and you can even stand up in the Sprinter because it's so roomy! Only concern was making sure we had enough clearance in some areas since the vehicle is over 10' tall. Returning the van was seamless also. I've always loved Enterprise and this time was just another great experience. Had thought about getting an uber to get home but then asked if Enterprise could give me a lift home, and they did! The gentleman who drove me home in their Honda Odyssey was so kind and we had some good laughs about our Sprinter experiences. All in all, a very positive experience. The employees are trained very well, professional but also have wonderful personalities and sense of humor. Couldn't ask for a better experience! So glad they had this Sprinter at this location too. We were told they only have one in all of CA and they were the lucky ones to have it! Lucky us! ^_^

We rented a vehicle for a vacation through our Costco membership. Yuba City had the best prices by…read morea mile. The only issue we had was the interior of the car was not cleaned before we got it. There was food, a press on nail, and a toddler sized sandal around the rear row of seats. We bagged up what we found and let them know upon return of the rental. The representative apologized several times and even took a daily rental rate off the total, which was unexpected. My biggest concern was the toddler shoe. If you've had the privilege to parent one, you know the impending meltdown when they cannot wear their favorite shoes. We will definitely use this Enterprise location in the future.

Another experience with Enterprise on this site (Yuba city) , this time Josè was helping me. The…read moreexperience was another pleasant one and it went as expected. I had made the reservation 2 weeks prior, and when I got there the vehicle was not ready yet, they had to clean it up and I had to wait about 20 minutes (which at the time I did not mind waiting), but maybe for future reference and also for others that may be in a rush to be somewhere, to maybe have the vehicle ready for them; especially when it's reserved ahead of time. I'm positive for a fleet their size, they have to have more than just one of "The specific vehicles " type in their lot. The vehicle traveled and drive smoothly as expected. They were able to also accommodate to take me home after I returned the vehicle (they have a specific distance of how far they can take and pick up their customers). Suzi, the lady that took me home was knowledgeable about the route and I got home safe. Thank you all for the help and services you were able to provide me and my family. We will definitely be back in the future.