So we had originally planned to rent a car at the airport, but due to flight delays and rental car…read moredelays we were never able to pick up a car. This rental facility was close to our hotel so I grabbed an Uber and headed over here to pick up a car. When I arrived, there were two people Working with the two representatives there. The facility was not the cleanest or best kept. The lady behind the counter said that she would be with me as soon as she was done with another customer. The other gentleman did not greet me at all. I sat down and waited for 20 minutes and no one said anything else to me while they continued to work with the same two people. The lady behind the counter seemed to be working with the gentleman, but the guy behind the counter seemed to just be chatting . Notably he complained about all of their SUVs moving to Ford. After 20 minutes, I asked when I could expect to be served and he said when I'm done. He and the lady had both gone outside to get people cars, presumably. When they came back in five more people had come in behind me and then finally the gentleman behind the counter seemed to have a sense of urgency and actually want to help people. The lady who worked with me was very nice but overall it was just an unpleasant experience because the wait was extremely long, there was no sense of time or urgency, and the facility was not well kept. However, I gave them two stars because the lady who helped me was nice and because my experience returning the car at the airport was excellent.

The manager charged me 250.00 for an interior clean out when there was nothing but regular dirt…read morefrom travel on the floor. He then charged me 250.00 for putting a spare on the flat tire that was flat when I got the car . I wouldn't exorage anyone to rent anything from here because this was insane. Then he showed me a cleaned out car that smelled marijuana and I was like it's very clean and reeks of marijuana makes sense . This man truly shouldn't be a manger

Received a confirmation for a car rental two weeks prior to our travel dates. A very "Cheerful"…read moregirl called us the DAY BEFORE our departure to inform us that they were overbooked and had to cancel our reservation. She went on to say that the airport usually helps them our but they were overbooked as well. THE DAY BEFORE. This is such poor customer service. We have rented from before and never had any issues, must be under new managment. Anyway we have a big family down in Georgia that were expecting their grandpartents for the holiday. Unbelievable.

worst experience ever first of all i called a head to request a specific car and they said they had…read moreit when I got there they didn't have it.then they had an expiered regerstration it was expired for 7months and when I asked for a refund they said they could only give me 10 dollars and I had to pay the extra 10 in the beginning because I had to get a more expensive car because of them not having the car I requested.

I had a great experience at this location. My car was in the ship at Dick Genthe chevrolet down the…read morestreet and they didn't have any cars to loan me so they sent me here. Conrad Herring provided great service. The process was simple and smooth. He gave me all the information up front. Signing up for the car was quick and easy, I was provided a car I was comfortable with driving, and a thorough inspection before I left. Conrad did all the talking with my dealership to make the payment arrangements. He was responsive to email when I had some follow up questions. Later that week he made the checkout process smooth and easy too. He was friendly, courteous, efficient, and anticipated almost all of my questions before I needed to ask. When I compared Enterprise prices to their competitors online, I found their prices by far the most favorable. Would definitely go back based on the service.

Seinfeld moment. Reserved a car and when arriving they told us they didn't have one. This was not…read morea fun or business trip we were here for a family member having a medical emergency so waiting for a long time wasn't really an option. We asked how long and was told they would see if another location had a car and maybe they would drive us over there. Things escalated quickly from there and although I will take some responsibility for losing my temper and using questionable language, I still don't understand how you can take reservations and not have a car or a reasonable plan to get us a car. We were told there wasn't a manager when we first complained, magically somebody came out of the back when voices were raised. She stated she could have had us a car in 7 minutes if we wouldn't have been rude! Not sure why the other person stayed she didn't even know if she had one at another location. My husband just called their 1-800 customer service number and their reaction was "this happens often, what are you going to do, that's life". Ha!

Me and my fiancé Rented slingshots several of times and will be back many more times. They are very…read moreprofessional, and helpful, and fast. I would recommend everyone to this location if I could.

From the owner: Our mission is to provide an experience that makes your Exotic driving dreams come true. You can't…read moreget that by renting a slow sedan. Get ready to ride in style and book your Polaris Slingshot rental now! Call 313-888-2883 to get started.

Joe at Muffler Man was helpful and showed me why and were my muffler had failed…read more Joe worked up a quote for me and luckily my truck was in and out in 2 hours with a new Muffler system. Joe has good people working here. Very polite and skilled at what they do. The price was well below what I've expected to pay. They location is convenient being right off Fort street. Easy in and out. Lots of parking and the place is kept clean. The best service center I've dealt with in a long time. I found out talking to Joe that this location does all your auto repair needs as well. I'll give them my business in the future for sure. You'll be glad you gave them a chance.

Joe is great but when he's not there your car will get messed up. More things will happen to go…read morewrong (and they broke my key and didn't say boo about it. no replacement, nothing).

This company is amazing, from the customer service to their cars they made my day an outstanding…read moreone and made my fiancé a happy lady. Happy wife happy life happy me!! Thank you @detroitclassiccar

I cannot say enough how happy I am that we decided to rent the absolutely breathtaking…read more 1961 Rolls Royce from Detroit Classic Rentals for our Wedding in the fall. Being from the Grand Rapids area on the west side of Michigan, we were having a very hard time finding any rental places for classic cars, and if we did, none were willing to travel to us because we were too far away. Detroit Classic only charged a small fee to bring the car over on our side of the state. The chauffer, A.J., did an amazing job. He was on time, and showed up looking great in a suit and fit in with the fancy attire perfectly. He was very attentive of our needs and how we wanted the car to drive up at a certain point of the wedding. The car, with AJ's help was exactly what we needed to make the most stunning entrance for myself as a bride to the outdoor ceremony. The ride in the car with my Dad in the back seat with me is a moment I will cherish forever. We just received our wedding video back, and the car looks absolutely stunning in the video clips and we all can't stop talking about what a perfect touch it was for the whole wedding. All of our family and friends couldn't get over that part of the wedding where the car drove up, and I got out to walk down the aisle. It was out of a fairy tale. Customer services from beginning to end was great. All of the guys were very easy and enjoyable to work with; they even had accessories for the car, including a red carpet, cans for the back of the car to drive away, and a just married sign. So special. Thank you for making a beautiful life time memory for me!

It's a great airport, comfortable, with interesting shops. We always take a car service so I don't…read moreknow the parking situation.

I would highly recommend DTW Detroit Airport Car for your transportation needs. Don't let the name…read morefool you into just airport service, they offer more. I had to return to Michigan for a funeral and was looking for two SUVs to transport my family throughout the day. DTW Detroit Airport Car was the first to respond, the least expensive - several hundreds less, and the most communicative through Yelp, text, email or phone. The drivers were great, professional and helped our family in a time of need. Next time I need vehicle transportation while in Michigan, I would contact them first!