Had a good experience! Alik was veryyy helpful with explaining everything to me and reassuring me…read moreof all the steps(:

After waiting for over 1.5 hours the manager refused to lend me the vehicle because I said I would…read morecall the 800 number after I take the vehicle because his price didn't match what I was quoted. It's an insurance claim and once I said I'd call the 800 number he REFUSED to lend me the vehicle saying he's already upgraded me. An upgrade that I didn't ask for that be did because he didn't have any cars but apparently I was supposed to be excited about a Nissan Rogue. Ace at least that's what he claimed his name was was extremely arrogant and left me stranded after spending way too much time to pick up a rental.

I got this email from Hertz. They said return the car immediately. They'll get me right back on the…read moreroad. They told me to sign in. They wouldn't even talk to me for five hours and then they didn't have a car for me and I had to leave that car I just walked 9 miles home. I'm 65 years old and all I had on was a hoodie it's 9° outside. Thanks very much Hertz. The picture is proof. Any know a good attorney?

Pleass have your day cleared. be prepared to wait at least 2 hours even if you make a reservation…read moreit doesn't matter. they'll give you what they have.

Excellent experience…read more Yes. You have to take two shuttles. The first from your airline terminal to the rental car terminal. The second from the airline terminal to Sixt. It took me a total of 15-20 minutes to get to Sixt after retrieving my luggage. When you arrive at the rental car area simply take the escalator downstairs and you will see a sign for Sixt. I called the number and the shuttle was there within minutes. It takes about seven minutes to get from the rental car terminal to Sixt. Upon my arrival to their office I was told that the economy car I requested was unavailable so they upgraded me to a BMW. Great staff. Great vehicles. Great price. It cost me under $20 a day. I've paid at least double that for a Corolla at the larger rental companies. If you can spare the additional 7 minutes in travel you should use this company.

We rented a car from Sixt feeling the rate was good. The car had a dent upon pick-up and several…read morewindshield chips almost looking like it was shot at. We took the car as it wasn't a big deal to us. We returned the car with no apparent issues only to receive a large bill charging us for the pre-existing damage. I have emailed Sixt with pictures of the windshield chips and dent with no response ever. I have also had the phone run around on multiple occasions. I have since read about them and have found out this has been an issue or many others resulting in a prior class action lawsuit. Rent from anyone but Sixt.

This is a decent place to rent a car from, especially if you want to avoid airport fees. I had both…read morecars go down at once which is an absolute nightmare or worry and repair bills, you really find out how much you need a car in Michigan when you don't have one. So, I searched several different companies and found a good monthly deal at this one. As far as pricing goes compared to the other car rental places if you look for codes online I feel like Avis gives you a decent deal with the monthly promo it saved me about $300 compared to some other places. This is a really small location and they don't have a lot of cars to choose from so that's the only real caveat if you're looking for a specific car I'd call ahead and see if they have it or if they'll hold it with your reservation because it's more a "this is what we got" rental place but again no airport fees so no complaints. I originally had a mid size suv but none of the options available were suitable for my families needs and the one rav 4 they originally rented me had a check engine light on and I was not about to deal with having another car in the shop so I paid an upcharge to try out the Ford Explorer ST-Line model. That is a very fun to drive suv it's got the v6 and the horsepower that made driving it a real treat. When the month was over it was easy to drop the car off and the guy at the counter was funny and easy to deal with, there was a bit of a wait but it wasn't a big deal. I'd go back to this place as it's a good grab and go rental place, just don't go there expecting a ton of selection and get yourself a discount code online or the savings won't be all that good compared to other companies.

* WARNING: DO NOT RENT FROM AVIS CAR RENTAL - LIVONIA, MI…read moreWhatever you do, do not rent from Avis Car Rental in Livonia, Michigan, My experience with this location has been one of the worst and most financially damaging situations I've ever faced with a business. In July 2025, rented a veriircarre of oeception. misiusrado after returning the vehicle, despite providing aecessary documentation and receipts. * I was overcharged thousands of dollars after returning the vehicle, despite providing all the necessary occumentation and receipts. * Avis faé-iled to properly explain upgrade charges and then attempted a resolve theresolve the issue, avis cas us-repiedly fall to resolve the issue-fo failed to fully Investl gate and honor their own concerns involving a sumor stories leaing me' 2.600 in unauthorized charges, * To make matters worse, Avis --vionia, t prenocus accetrough -through corporate, and BBB accredited, which speeks volumes about their accountability and customer care. If you're considering renting from Avis Livonia, protect yourself and go elsewhere. What happened to me can happen to anyone, and based on the overwheiming nunber of complaints, this is a pattern, not a mistake. If you're considering renting from Avis Livonia, protect yourself and go elsewhere.

Had a great experience. Was able to pick up vehicle same day as booking. Made it really easy to…read moreextend more days by the email that was sent. Drop off was a breeze. Would definitely rent from this place again.

Our insurance company set us up with this Hertz location because they're close to Howe Auto Body…read morewhere we got our car repaired. Andrew called a couple times to check and see when we planned to pick a car up. He's the manager of this branch, and is friendly, knowledgeable, and professional. Everything from supplemental insurance, gas replacement, and other rental charges were explained thoroughly, so no surprises. He was also willing to stay a little later for a customer who called and wanted to pick a car up right around closing time. I chatted with the customer and learned he rents cars from this location often and always gets great service. When he took me out to get me situated in the Charger, he pointed out a couple scratches and I went on my merry way. The return went well too, and I can confidently recommend this Hertz location.

Predatory practices around required insurance…read more People were nice, but policies are awful We ended up taking a 2 hour Lyft instead Don't do it.

I very highly recommend this business if u need auto repair or a rental they will take care of u…read morethere staff are really good at what they do I wouldn't take my vehicle any where else there quality and value are top notch they are not like other mechanic shops who will over charge and tell u that the wrong thing is wrong with ur vehi cle. not mels auto there very fair and tell u what's really wrong with ur car or truck and will take care of ur vehicle and if u need a rental while ur vehicle is getting fixed they can take care of that most places don't have rentals on site they do I'm very satisfied in doing business with Mel's auto and rent a wreck bring ur vehicle to this business for service u won't be disappointed

This is my preferred Enterprise location for personal and business purposes:…read more 1. Convenient location. Just a few miles from my home. 2. Very friendly and professional staff. Yes they are young, however they are always respectful, courteous and knowledgable. 3. They always treat me like a VIP! They offer upgrades, directions etc... They call me by name and remember my preferences... Sure it may listed in the system, but they make me FEEL special. 4. Clean cars and good selection of vehicle on hand. 5. Next door to a gas station...and there is a KROGER gas station within a few miles, which I love using my discounts. 6. Freeway accessible... 7. Simple, quick and easy service... I am usually done within 15 minutes unless it's during their peak times. 8. Fair prices: love the weekend deals and weekly specials... They're awesome! 9. Little stress... They seem genuinely committed to giving the best possible service all the time.

I walked into the building and two women came in six feet or so behind me. The clerk walked right…read moreup to the people who came in behind me to start helping them, completely ignoring me. He finished with them 8 or so minutes later and they left; I then asked the clerk if there was a reason why he had skipped me entirely. It turns out that he needed to help the people behind me because those people were returning a car and Enterprise had a shortage of cars at the moment. That is fine and well, but the clerk should have politely let me know that rather than just ignore me and the fact that I walked in first. I also work in a field requiring customer service, and you need to politely communicate - you don't just skip and ignore someone. I got up to the counter eventually, and then when I went to leave, the first man had my personal vehicle blocked in with a rental car even though there were open spaces on either side of me. The rep was standing there going over something on a tablet with a client. As I walked up, I said, "Sorry, I need to back out." He said, "He is leaving right now." Okay, cool, so I get into my car, start it up and wait 30+ seconds and he is still standing there talking with the guy, going over things on the tablet. So I hopped out and stated matter of factly, "I'm going to need you to move the car so I can get out." So the rep moved the car, no apology, which took him all of 15 seconds. This rep needs some basic lessons in common courtesy and communication [customer service skills], and I hope the manager I called and spoke to does indeed address it with him [doubtful, but one can hope]. I hate complaining like this, but hate being ignored and dismissed even more. So rude.

I was dropped off an hour earlier and expected to wait for my car. Staff processed my electronic…read morepaperwork and I was off in my rental car in 20 minutes. Great upgraded full sized car too. Very gas efficient. When I returned the car, staff was friendly and quick to check it out. Great car for a couple of days and great experience. Btw, I took pictures of the car before and after.. just in case an issue came up. No problems though. I have rented from this location before and they are 4/4 great.

Daughter opted to rent a car rather than miss work when her car needed a one day repair locally…read more Ended up costing her $160.00 for a 24 hr period which included insurance $30/day (up 30% recently, was $19.95) and $30 in gas. If you don't prepay gas, they charge $7.00/gallon. This is outrageous for a standard Nissan sedan for 1 day - no overages in time. With charges like this, no wonder so many people just call off work. Unfortunate!