You know I'm from the Motor City because I love, love, love my car. And because my life depends on all its moving parts I keep it well maintained. Over the years I have taken my vehicles to numerous places for service: Ford dealership, Belle Tire, Firestone, and most recently to Mr. Muffler. While I've had good experiences at most of the above named businesses, I truly enjoy the customer service I receive at Mr. Muffler. Unlike most places, instead of just telling you what needs repair and giving you an estimate, Owner, Joe, takes the time to bring you to your vehicle and show you first hand what's broken and what it will take to repair/replace it. My first visit there happened quite by accident; I had just gotten my car back from the dealership, where while working on my car they severed my rusting exhaust pipe and didn't tell me. The day after I brought my car home I was driving down Fort Street and while stopped at a red light at the corner of Fort Street and Emmons I looked up and saw Mr. Muffler - AAA Approved sign and without hesitation pulled right in. Even though three of their four bays were filled with vehicles, after hearing my story they offered to immediately look at and replace my exhaust system instead of scheduling me for a future appointment - for which I was truly grateful. You only need to sit in their waiting room and see how they interact with their long time and new customers to know how well respected Joe and his team are. So take it from me and my experience ... if you need repair on your vehicle ... this is the place to go. Marsha Smith - Melvindale, MI. read more

I was riding around town , my SUV sounded like a tractor, It was so loud. I stopped by Muffler Man Lincoln Park location, I was greeted by a man name Joe. He was very nice and pleasant with a great of humor. I told him what was going on and asked if he could check my car? Immediately he came out and let me know what was going on with it. He said he could fix it today. He offered take me home and pick me up when the car was ready. I laughed because that never happened to me before... I was thinking this has to be a joke. Seconds later he asked if I had time because they could fix it while I wait. I was blown away, it was done in no time. After the car was finished.. Joe took me back to show me what was done. I was really pleased most shops just send you on your way, they never show me what they done. Joe let me know that they stand by there work and it there is any problems to give him a call. I rode away smiling because my car was quite and I receive such amazing customer service.... I would recommend this place to anyone. Joe is an Amazing person.... God Bless his business!!!!! read more

Mr. Joe the owner of Muffler Man is extremely exceptional. My family has been doing business with this guy generationally for years from my Grandfather to my Mom and now me. I'm always satisfied with his service. Joe has great employees that are just as passionate about their work as he is. Not only is Joe a great mechanic he's a family man , that's why he knows how important it is to take care of each customer. I also love that fact that he does routine calls through out the year over all of the years we been going to him to make sure everything is fine with the vehicle. Joe explains every detail to what's going on with your vehicle by demonstrating until you understand. He confirms that you understand everything and explores every possible option to get the job done. Joe and won't let you walk away until you understand and is satisfied. He guarantees his work with fair pricing. Believe me as a single parent and a women . I trust Joe 2000% with all of my vehicles . You won't be disappointed. read more

joe is dishonest a lair no matter if he wrong hes not going to admit i wonder where hr got has papers to even work on cars the frist thing out his month when he gets a bad reveiw is thats not ture so i guess evryone that gives he one is picking on poor joe or could it be that his repairs are not up to standards nobody wakes up and say let me take my car or truck to a repair to get screwed they take them there to get fixed im done with i going to get the corporate number and see who i can talk to also i have included the paper work i showed when oil was changed noe he say i was 3 quarts low leaves me to believe after i dropped it off he let oil our recoerd it cause that s what he siad in his comments so whoes liying read more

"This was my third time there. I've been more than satisfied each time. Joe the Manager does a great job and doesn't try to nickel and dime you for each job. They're willing to work with what you can afford and they do not try to pressure you into anything. I have a mechanical background and after reviewing the invoice I feel that I'm getting a good value. They communicate well, calling you with questions as to how they should proceed. I've never had any problems as a result of their work. I won't take my vehicles anywhere else." Thanks Joe read more

I would recommend this place to anyone great service, reasonable prices and a great kind owner. I have been to this place and met Joe the owner he is the best mechanic and honest one i have ever met. I suggest people take a chance and drive and get free estimates and great advice. I had my 2006 equinox fixed with minimal wait time with great advice and a great price. Everything I needed was done on my vehicle. I would give him and his establishment a ten star if they allowed. read more

awful! unprofessional, and let me just say this place looks to be ran by lowlifes, some look like crackheads with no teeth, and others are covered in what appears to be prison tattoos , this shop looks like something you would find in the ghetto, they even were doing a swap probably drugs or something, I went in for a tune up. I DO NOT RECOMMEND this place for any repairs at all. You could be robbed or raped! Getting hit on by these scumbags was not wanted at all. read more

i've recently moved to michigan, i have a new mechanic who i trust whole heartly,he is honest,trust worthy,and very reasonably priced, he has helped me in times of need, always willing to help someone, if you are looking for a very good mechanic and staff, i recommend anyone looking for honest and the best of help, you should try joe, you will find no one like him or his staff, he is the best, read more

Joe was fantastic, very helpful always informing me at all times what he is doing . His response time was prompt a pure professional, thorough with his work. his price was fair and very great with diagnosing the problem . Would recommend him to everyone. Done all recommended service and was very honest with me. Will certainly come back. read more

Excellent service and pricing! Had an issue with my 2010 Ford Fusion (loud audible noise coming from underneath and trouble accelerating). Called in, explained my concerns and was told to bring right in. Greeted with a smile and fixed the issue (crack in resonator) with no complications. Would highly recommend to anyone. read more

I brough my vehicle to muffler man for brake inspection, joe the owner call me later for the estimate and even found more safty things needs to be done, i got my vehicle back the same day and runs like champion, even joe show me the old parts It was good experience and will be back for more work . read more

After I spend $675 and I still have the same problem, I had my car towed to muffler man and joe fix it for $125 ... Joe the owner was honest and show me the old parts . Also got phone call month latter Follow up to make sure I'm satisfied with work and everything is ok .... thank you joe read more

I have an 06' Dodge Charger and I only take it to Muffler Man in Lincoln park. Joe is the greatest! I know that when I take my car to him it's in great hands. He is fair and honest and I am a loyal happy customer because of it. Highly recommended mechanic! read more

So far so good!! Beyond belief service. My car had stalled and JOE let me have it towed right over. He fixed it and even found a flaw in the repair another shop had fixed. He let me use his car to make a run while he fixed mines!! Good friendly people.. read more

Joe is one of the best mechanics i ever dealt with. he's up front and always fair with clients. I will always bring my car to him . he truly cares about his costumers and he even followed up with me to make sure the problem is resolved. read more

I've been taking my car to this shop for the last 3years and have always had a good experience. Being a single woman I'm always afraid of being taken advantage of when it comes to auto care and I've never been disappointed here! read more

Horrible! I wish I would have read the review first before I came here! crackheads and hoodlums! One employee was even bragging about just being let out of prison. Not professional at all. Don't waste your money on this place. read more

I came in with a rattling on my Nissan Versa note and they honestly lifted it up and found the problem within minutes. It was a simple fix rather than a major expense! This is an honest shop, I would definitely recommend. read more

Thanks Joe for doing a great job on the muffler and exhaust pipe.The best part was where you showed you the quality of the repair work and asked me to come back if I had any problems. read more