Great place to get service, they back up their service, and they are good, trustworthy people. I…read morefeel confident bringing my vehicle to them.

Great service and attitude of the Owner. Fixed the aftermath of "service" done from reputable…read moreBrand name shop. I feel trust and dedication of our local businesses once again based on the service performed by Mackie's Automotive. Thank you.

Friendly very understanding willing to work with you and they have good deals on their vehicles,…read moretrustworthy, they got out of their way to help you with getting what you want or what fits your needs.

The person that waited on me was rude and kept trying to tell me that they didn't have anything…read morethat my insurance would pay for. He wanted me to pay at least $2.00 more than what my insurance would pay and I wasn't going to do that. When I did finally get a car the inside windshield had a film on it and hadn't been cleaned the back window hadn't been cleaned. There wasn't any windshield washer fluid in the car. It was just not ready for the next person to use. I will never go back there. I will say that out people appeared to be treated well but I wasn't. I will be turning in a complaint to the corporate office on the gentleman that waited on me.

Second time using these guys. Second time they have helped out when I was in a jam. These people…read moreare quick, friendly and provide fantastic customer service. I used enterprise for years until a bad experience in August. Give them a shot, you won't be disappointed.

They're not good people, also the dirtiest shop I've ever seen. Like the blinds even were 15 years…read moreold, cigarettes everywhere.

NEVER, I repeat, NEVER use this place to service or purchase a vehicle! He is an absolute crook!…read more He sold my 19yr old son, that has an 8mo old son of his own, a Kia Sorento for $3300. However, after the purchase we find out that the vehicle has $1200 worth of repairs. Lee claims that he "helps people out" but don't fall for his lies! He is only in it to sell anything regardless of condition and won't disclose everything. If he's a real mechanic he would've and should've known EXACTLY what was wrong with that vehicle! Again, NEVER trust this joker of a mechanic. You've been warned!

$30 car wash. It didn't rinse the soap, remove the bugs, get dirt from wheel wells or dry my car. I…read moreliterally had to hand wash it in the parking lot with their glass cleaner to get the soap off. Along with several other people. Obviously the equipment here does not work.

Managed by Jacob! Solved 2 of my problems with speed…read moreaccuracy, kindness !!! I will be back ! Excellent work! And Worker

I have always received friendly, honest and reliable service. I am very grateful. Thank you, Sir.read more

When I take my cars to Edwards Auto Service, they take care of all I ask. He recommends reasonable…read morerepairs if needed. Advice is always spot on.

Alamo Hartsfield Airport Atlanta was an absolute pleasure to work with; the team members were…read morepleasant, professional, and welcoming from the time I hit the counter to the time I turned my 2025 GMC Sierra in. The truck was clean, tank filled, and a joy to drive. The gas mileage was spectacular, and the truck was extremely easy to drive with all the bells and whistles. I would 100% rent from Alamo again and will be recommending it to everyone

Got a clean car and outstanding service!! Pricing is normal for a rental car... it's all expensive…read moretoday with such inflation :(

The staff at the Lubbock airport enterprise rental car had my flight information but they left…read moreanyway leaving several passengers stranded without their cars. This is the first time I have this happen, usually i rent with national and they always wait for the last plane to arrive delayed or not.

Terrible experience. I travel for work. I rent a car literally every week from this company…read more Thousands a month in business. I had a temporary license issued by the state of Texas along with my passport and even an old expired license. I have never had a problem getting a car with this setup. I land in Lubbock and realize I left my wallet back home. I still have all my IDs because they were in my bag and not my wallet. They had no problem with my IDs but refused to rent a car to me because I don't have a physical credit card even though I have a picture of it. I say "ok that's my fault for losing my wallet" and grab an Uber to my job. They change the reservation to be picked up the next day while my wife overnights my wallet. I come back the next day. I'm made to wait while one of them takes a personal call. I then talk to the same people the next day who now refuse to rent me a car because I have a temporary license and accuse me of faking it. Even going so far as saying "I used to fake these to get into bars when I was underage". They then tell me I have to go to the DMV to get it signed and come back. As if the dmv is known for their efficiency . I inform them that if this was going to be a problem they should have told me this YESTERDAY when I was there and they are now screwing me out of $10,000 in appointments that I need to be attending for work. Zero understanding or sympathy for their own oversight. When I got angry at the situation and said that it was bs Dawn said "well now I won't rent to you at all because of how you're talking to me." Complete power trip. She then directed me to their competitor Avis next door. Avis was shocked when I told them the story and had NO PROBLEM renting a car to me with my 3 FORMS OF ID. I went on to sell $94k for my company that week thanks to Avis. Do not rent from this location.