Reserved car one week in advance. Upon arrival no cars available waited until they tracked one…read moredown which was 30 minutes so much for reservations. Received GMC reverse 2026 got home in driveway got out tried to lock car with key fob which did not happen my wife said take it back. I got in tried to start it the key fob was not recognized worked on it then got it started. Returned car no other reliable cars present in the car class. This location is terrible management has zero customer service relations. They don't try and make it right. Third time at this location. Perry the branch manager should find another opportunity he fails to assist the customers. This location 5 years ago was great. Not anymore go to speedway herts or avis tanque verde. Not a happy customer. My enterprise days are over! Renter beware and so-warned!

our heartfelt thanks go out to Zachary at the enterprise Rent-A-Car at 22nd and Kolb in Tucson,…read moreArizona for your outstanding professionalism in this time of need, as our vehicle did not pass emissions and we needed something immediately, in order to to have it repaired. He was very helpful and very kind and knew exactly what he was doing. Kudos to you, Zachary. Everyone needs someone like you in every business so much for your kindness.

We had a terrific experience using this Enterprise Rent-A-Car location on 11/30/25. The staff were…read morefriendly, professional and efficient. The selection of vehicles available was refreshingly good. The rental car rates were better than other competitors. I was able to get in and out pretty quick even after there being a few customers ahead of me. Im so glad we decided to try this location finally, after always passing by. We'll definitely return for more future rentals.

Someone crashed into our family car, and we needed a long-term rental while waiting for the body…read moreshop to piece our vehicle back together. The team at Enterprise at Tucson Speedway were exceptional in every possible way. They provided a fantastic car at a fair price and guided us through the entire process, completely stress-free. The manager (I regret that I can't remember her name) was wonderful, and our biggest thanks goes to McKerrow. He was an absolute pleasure to work with--friendly, knowledgeable, professional, and a dozen other words that still wouldn't quite cover how amazing he was. Thank you, Enterprise, for being a bright light during a dark time!

I stopped by to rent a car and the guy who helped me flat out lied. I went online prior to going…read morethere and there were vehicles available. Lots. I went in person and The lot and side of the lot was full, not one open space and he told me he had zero cars available. I questioned him and he said they were Ubers? What, all 50 cars and vans?

How can a rental company allow you to make a reservation only for you to show up and they don't…read morehave a vehicle for you? That's what Hertz Rentals on Speedway did to me. The attendants on staff were unprofessional and rude and gave no alternatives or offered any assistance beyond calling their corporate number. I called and corporate insisted the Speedway location had vehicles available. They even asked to speak with the attendants, so I put them on speakerphone. They both argued back and forth about their inventory. I don't know what's wrong, but this company needs to go out of business. They aren't doing much business anyway and everyone "working" acts like they have better things to do anyway. Let's just say, I wouldn't recommend them. You're better off elsewhere.

First Impressions…read more Walking into the Budget Car Rental office was like entering a minimalist art exhibit. The decor was simple, the line was short (thank goodness), and the faint smell of fresh car upholstery wafted through the air. The signage proudly promised an experience that wouldn't break the bank, though it cleverly avoided mentioning it might stretch your patience a little. Overall, not bad! I didn't immediately feel like I'd made a terrible life choice. Interactions The staff was a mix of polite and "polite because they have to be." I appreciated the representative's ability to maintain a poker face as I asked for the cheapest car while insisting I needed space for five people and three suitcases. She even threw in a joke about how "compact" doesn't necessarily mean "magical." Bonus points for humor. They were professional and efficient, but you could tell they've heard every question under the sun--probably twice before lunch. Service The car was clean, functional, and got me from Point A to Point B without any spontaneous combustion--exactly what you'd want. It wasn't the ride of a lifetime, but it didn't feel like a clown car either. Picking it up was quick, though finding a place to drop it off felt like a treasure hunt without a map. If you're up for an adventure, their return process adds an unexpected layer of excitement to your day. Value Budget is aptly named--it's friendly to the wallet. That said, they might charge you for every conceivable add-on. Need insurance? Pay up. Want to use a GPS? Fork it over. Breathe in the car? That's an extra fee (kidding... I think). But hey, once you accept that car rental pricing is an enigma wrapped in a riddle, you'll feel like you got a decent deal. Recommendation Would I recommend Budget? Yes, but with a sense of humor and realistic expectations. If you're looking for a reliable car without the frills or fanfare, Budget has your back. Just pack some patience for the fine print and a good playlist for the ride--you'll need it when you're figuring out where to return the car. Budget gets you there, but they'll also give you a few stories to tell. 4 out of 5 stars!

Great service, super friendly. The vehicle, a Jeep Grand Cherokee, whilst not being brand new, was…read morein great condition and very clean.

I set a noon reservation to pick up a car on Christmas Eve for a road trip. I got there to pick it…read moreup and they were closed. Customer service said they couldn't help unless I wanted to pay an extra $1,000 that they could probably reimburse later. To make it even better they locked a guy who had just picked up his car inside the gate. Will never use this company again and I highly recommend you don't either!

First caveat: CHECK YOUR INVOICE when you return the truck. I rented a truck for one day, brought…read moreit back within 24 hours, and got charged for two days, along with a $25.00 late fee. The employee could not explain how that happened, or correct it. I waited 15 minutes with him on the phone to the owner, and they were unable to resolve it. I was told that the owner would work with the corporate office (?) to get me a refund on Monday. I called on Monday, and he said that the $54.99 was being refunded to my card, but he could not provide written proof, so I had to wait two weeks until my credit card statement came (the refund was there). Second caveat: I only needed a 12' truck. When I went to the branch to see if they had one, the owner said, "we don't have a 12' truck, but if you go to the website and reserve one, we'll give you a 16' truck for the 12' truck rate." Fine. I went to the website and it would not give me the option to reserve a 12' truck. I had to reserve the 16' truck. When I went to the branch, they would not honor the 12' truck rate, nor would they cancel my reservation and start over. I spoke with the owner on the phone, and he had no idea that the website does not work how he stated. I had to pay the 16' truck rate, so this turned into a "bait and switch." Good points: the truck I had was satisfactory. It had 66,000 miles, ran fine, and was comfortable. Also, the location on Tanque Verde is convenient. But, this branch does not know how their rental software works, and I had trouble getting reimbursed for the over-charges. Probably try your luck elsewhere.

Arrived and had to wait 30 mins to get checked in and everyone before me had their rental right…read moreafter the check in. I however had to wait another 20 mins. Making my total check in time an hour long. Ridiculous. *** edited review**** I came in today to return the rental. They asked how the car was if everything was satisfactory I said yes Car was great and then they asked if everything had gone smoothly with my check in process which I proceeded to tell them the experience and I made it very clear that the staff/personnel was great. It was just the matter of the time that I had to wait, and they were completely apologetic and they even made it up to me which obviously made me a very happy customer again I was not complaining about the personnel rather just the amount of time I waited.

Rented a car. Had a problem with the key . Zach said he would pay for the repair and then billed me…read morefor the repair at double the price through a collection agency. Rude staff demanding I say i get "excellent" service.

Gibbs is an excellent auto repair business. They did a recent major repair of my vehicle. George…read moreexplained all of the necessary work ahead of time, and no surprises with my bill. It was as expected. I'm probably good to go for thousands more miles. This is a family-owned and operated business. They are honest and trustworthy. My highest recommendation.

Five star service every time!…read more I highly, appreciate the thorough work they do on every vehicle I've owned for almost ten years. Always honest and the best quality service I've experienced locally! Worth every penny & so relieved they did a multi point inspection of my new-to-me car. Definitely go to Gibbs Automotive!

My family's experience was so bad, I had to write this warning so people can make an informed…read moredecision on whether they want to take the chance. My family and I have purchased three vehicles with Enterprise at the Speedway location in Tucson. In 2017, I purchased my first vehicle with Enterprise, and it was such a smooth and easy experience that when my wife was ready to purchase a vehicle in 2024, we chose to work with Enterprise again. The experience with purchasing my wife's car was mostly smooth, but we did have our first encounter with the manager of this location, Robby. I don't have enough characters in this review to give all the details, but long story short Robby displayed aggressive behavior in attempting to strong arm my wife into paying for something Enterprise agreed to pay for on the day of sale. After reflecting on my most recent experience with Robby, this seems to be a tactic he frequently uses. Despite the initial encounter with Robby, we were still satisfied enough with our experience and the cars we purchased to recommend friends and family to utilize Enterprise for their car purchasing needs. We were so satisfied that we decided to utilize Enterprise for a third time in 2026 to trade in my first vehicle and purchase a newer one. The sales representative we worked with was fairly new at his job, but he was an overall pleasant person to deal with. The representative made representations consistently via text and verbally about the amount that would need to be paid for the vehicle at close. Based on what was represented and agreed on, we decided to purchase the vehicle outright without financing as we had done with our last vehicle in 2024. After spending many hours in the Enterprise office getting the paperwork together, we confirmed with the representatives several times that everything was in order before finalizing the sale. The purchase was completed May 13. Sometime before Independence Day, I noticed that on June 29th I had missed calls from a number I was not familiar with. I listened to the voice message left by the number and discovered it was the sales representative from Enterprise vaguely referencing the need for me to complete financing on the vehicle I purchased a month and a half ago. This was strange to me as we had paid for the car in full. The following days I was also sent text messages and on the 3rd of July, while I was on vacation, Robby began calling me and my wife. My wife attempted to call Robby back on the 5th but was unable to reach anyone or leave a message. On the 6th my wife called Enterprise to figure out what was going on because it began to feel like some kind of scam was underway. Robby initially spoke with my wife and was extremely aggressive and disrespectful, speaking over her and insisting that we did not pay the full amount and actually owed them money. At one point my wife inquired why Enterprise was attempting to contact us over a sale which had been completed over a month and a half prior, and Robby falsely claimed that Enterprise had been attempting to contact us "for a long time." My wife corrected Robby that Enterprise had only contacted us within the last week, and Robby replied by stating "Oh I don't know I just found out about this recently." Which further fuels the suspicion that Robby is willing to obfuscate the facts to leverage the situation in his favor. His willingness to lie doesn't inspire confidence that he is representing the matter accurately. My wife attempted to communicate with Robby about the events prior, and he told us that his sales representative was new and made a mistake in how much he told us to pay. Robby began demanding we "make it right" and made claims of how "nothing in life is free" and we "have to pay what we owe." At this point my wife conferences me into the call and Robby grew increasingly frustrated with us, stating we needed "to make it right" implying we did something wrong during the sales process when clearly he was trying to shift blame for some mistake that was made on their end. Ultimately, we paid what was asked of us on the date of purchase, if there was a mistake on Enterprise's part, I'm unsure how I can "make it right", and I certainly don't appreciate being aggressively harassed on vacation or during my workday. I also don't appreciate Robby attempting to make it sound like I have done something morally wrong. I will never deal with Enterprise Sales in Tucson again as long as Robby is manager.

This is the ONLY place to buy a used car. The Explorer I bought was in good condition except for…read moreone headrest that did not work properly. They arranged to have it fixed and were kind enough to deliver the car to my house that's an hour away from Tucson. Great customer service!

I always dread receiving a hefty repair bill when I take my car in for service, but P&B Automotive…read moreRepair Shop, located on Broadway near Kolb Road, truly exceeded my expectations. They not only offered reasonable and fair pricing, but the quality of their work was outstanding. My 2015 Jaguar XJL Portfolio required major repairs, and Brett, the owner and certified technician, was exceptionally knowledgeable about my car and the repairs it needed. They were transparent about all costs, and I was pleasantly surprised when the repair was completed ahead of schedule. Finding an auto shop that genuinely cares about its customers is a refreshing experience. This shop is honest and transparent regarding repair costs. Jaguars can be challenging to work on, and many small shops tend to overcharge for their services. For instance, the Jaguar dealership in Tucson charges a standard labor rate of $235.00 per hour. Overall, P&B Automotive Repair Shop is fantastic. Their front desk service was also excellent--easy to talk to and proactive in keeping me updated on the progress of my car. Henry S Customer since May 2025

I went to this shop with a check engine light problem after seeing their reviews on Yelp. I cannot…read moresay enough good things about this shop. The owner / manager stuck with me through a troublesome issue involving a bad part and a couple of trips to the shop. It was all done under warranty and with a smile. I will definitely return to this shop for all of my future car needs. I think the bill was fair and I feel like the owner / operator was open and honest with me the whole time. Other Tucson automotive businesses could learn a great deal from this shop!