I had no idea, that when I decided to get AAA AGAIN (platinum) that I was signing up for the agent…read moreto call me soliciting for CAR INSURANCE! Now, OF COURSE I have car insurance. I have no problem with being offered MAYBE a lower rate on my current auto insurance. After the phone call I received today from an individual who shall remain nameless (for now) I DON'T CARE how much money I would save! I DO NOT APPRECIATE ANYONE soliciting to me in a condescending way! When I say I don't want to make an appointment, the next question SHOULDN'T be WHY. Then being badgered on "well don't you want to see about cheaper premiums?" I actually kept my cool! When I asked the individual "do you speak to all your customer's like this?"Then here comes the apologies.. Now note, I'm NOT talking about the tone of voice, but the language in which an adult is speaking to another ADULT as if I'm an idiot . All that needed to be said by the agent, was "stop in when your free & we can go over some quotes to save you $." So of course I blocked the call. HE calls back a couple of hours later & left a v.m . I am completely angered @ how *DANIEL* handled this solicitation, and I will DEF be sharing this info with my family & friends on WHOM NOT to allow to assist them!!!

Knowledgable and friendly staff waiting to help with all your travel needs is what makes this AAA a…read morefive star joint.

I have had the absolute pleasure of coordinating with New Wave Limousine and could not be more…read morepleased or impressed with their service. From start to finish, Jermaine has been TOP NOTCH. One of the execs I coordinate for had his flight delayed coming into the Pittsburgh airport. Jermaine was able to call in a favor with another local driver and arrange for another vehicle with one phone call. He saved the day, kept me informed from start to finish, and remained calm and professional the whole time. I could not be more grateful to him for everything he did to make sure our team had a smooth pick up and ride into Youngstown. I wholeheartedly recommend New Wave Limousine and will definitely use their services again when in the area. You deserve 10 stars in my book - THANK YOU JERMAINE!!!! :)

We hired this company for a local school fundraiser. Not only did their limousine breakdown during…read morethe trip but the owner of the company who was driving the limo at the time promised to give us a discount. When we called back to discuss the discount he refused to give us one and claimed he never promised it. They have ridiculously high prices their limos are worn out on the inside. Don't consider this company when hiring a limousine service!

This business has a great sense of customer service and loyalty. The contract is simple and not…read moreconfusing and payment can be made at the beginning of the service. However, it is necessary to place a $50 deposit down which is usually refundable as long as it happens in a reasonable amount of time . They decorated the color of my wedding at its snacks and none alcoholic beverages , cups and napkins . The entire limousine was decorated to fit the theme . The driver Frank has outstanding passenger relationship connections. The driver was dressed to fit the theme as well. Overtime was easily accessed at the last minute with no problem. I appreciate out of touch limousines and their Luxury Transportation Service .

What a wonderful home for a family reunion. The beds were very comfy, tons of supplies from soaps…read moreto shampoos, very clean. Very old home with lots of character as one would expect. Quiet and peaceful location but near to everything you could need. The price was very fair. Darcy was a great host and communication was perfect. Can't say enough good things about our stay. We'll be back for sure!

Stay away from this company at all costs! I have had to sue the company and the owner Ed…read moreRindenbaugh through Small claims court after months of unsuccessful attempts to be reimbursed for services not received. I won the judgment in court of $1,763.92 on 2/27/2024. Ed stated to the judge that he needed 30 days to get the money to pay me. The judge allowed it and here we are 30 days later and I have still not been paid. Many other people have been victims of this man and his shady practices. Please heed my warning, protect yourself. I will now have to file to garnish his wages. Oh, by the way, Ed is Vice President of Sales for Gorants Candies. He is on 21 News doing holiday promotions for the candy. He is the one dressed as a bunny or in ugly sweaters at Christmas. This man can talk a good game but believe me, he will make you sorry you trusted his words.

My boyfriend and I went to a concert Friday evening and Ed was our driver. What a wonderful…read moreexperience I would recommend Him and this company to anyone that is looking for a great experience. He was pleasant and prompt and made us feel very comfortable!... 5 star all the way!!!!

I'm a Marriott Platinum Elite member. I travel a lot. I stay at a lot of Marriott hotels. Some are…read moregreat, others run down. Some are well staffed, some not so well staffed. This one has a complete JERK of a manager! When I made the reservation week ago, I requested a late checkout. That's a perk of being a Platinum Elite member. It matters to me. When I arrived, I confirmed the late checkout. No problem. At 11:46AM on the Sunday of my last day, the housekeeper knocked on the door. I told her I have a late checkout and went about my business. Moments later the manager called my room. He told me they're busy and have 49 checkouts today and that I had 5 minutes to leave my room or be charged with another day. I explained the steps I had taken and he tried to tell me that he "wasn't the person who checked [me] in". I told him that's not my problem -- that this isn't the first time I've checked into a Marriott hotel -- it's actually the third this week -- and that I'm acutely aware of and follow the process. Dejected that his bullying tactic didn't work (like they have enough housekeepers to clean 40 rooms in 2 hours), he said I could have my 2PM late checkout. What a complete jerk! I'll never return. Ever. And neither will anyone at my company. I guarantee that! About the hotel: there are 3 carts in the whole place...for 40 checkout's on a Sunday afternoon. The signage for the elevators is wrong -- at the wrong end of the hallways if you can believe it -- yet nobody has corrected it. The elevators have buttons missing -- front desk lady said it's been like that for a while "but they're not important buttons, so it still works just fine." There's no drawer in the room for utensils -- they're on a shelf in a plastic container. Bedroom 2 is so small you can't layout luggage anywhere other than on the bed or in the kitchen...and there's no folding luggage in either bedroom, which makes no sense whatsoever. The good: it's close to a mall and ballpark. The rooms were clean, albeit dated, and the table and chairs which is positioned in the middle of the kitchen, can be moved against the wall where it was supposed to be in the first place so you can plug in your computer. Avoid this place like the plague. No place is worth being bullied. And there are Marriott and other hotels within walking distance to choose from. What a jerk!

The staff was friendly. No complaints there. However the…read moreroom's cleanliness was disappointing. When we walked into the room we were overwhelmed with odor. It smelled like hot dogs or fried bologna and it did not go away. It was super strong and became nauseating. We were too tired to request a new room at 10pm and I wasnt sure there even was another one available. It was a busy weekend. The plumbing fixtures were spotty and streaked and looked like they were cleaned with dirty water. We just drank out of our water bottles. That kind of made us skeptical to use any glasses provided Did not try the breakfast so I cannot review.

Nikki the owner is great. She is very professional. She really helped out with a last minute…read moreemergency situation. She was on time even though it snowed. Highly recommend!!!

Talk about a company that is on time, a good value, flexible when timing changed…read more Thanks so much.

Bed bugs is an understatement! On top of one of our rooms having blood all over the sheets . Which…read moreis a common indicator of having bed bugs . This place is not good ! Beware do not stay here . I was in town for two days and I'm covered in bites from ears to toes and I'm one of three of us who got them .

BED BUGS!!! I checked in here on a work trip. Spent about 2 hours in my room before getting ready…read morefor bed. Turned my pillow over and very clearly saw what resembled a brown tick (later learned that ticks and bed bugs look very similar) on the pillow. I screeched and threw it across the room. Immediately left the hotel and went to the Holiday Inn Express 10 minutes away which was the same price and 1000x cleaner and nicer. So not only were there bedbugs in my room but the assistant manager stated that he would be unable to refund my room when I explained what happened. He implied that they do not believe me and will have to wait until the exterminator comes through. I definitely think this should have been immediately refunded.... GROSS!