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    Enterprise Rent-A-Car

    3.2 (45 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 2 weeks ago

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    10 years ago

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    4 months ago

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    5 months ago

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    2 years ago

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    2 years ago

    Great service from Justin! Staff is very helpful and friendly. Various amount of cars available

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    5 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    10 years ago

    First time renting at this location. Great experience with personal staff. Thumbs up!

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    8 years ago

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    8 years ago

    The service here was exceptional!! The young woman who helped me was so kind. Very speedy service!!

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    9 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    The young man that took care of me was Isaac, got to say he did an awesome Job!

    Mentioned in 2 reviews

    Read more highlights

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    Hertz Rent A Car - Found under the front seat

    Hertz Rent A Car

    1.8(49 reviews)
    4.0 mi

    First and foremost, the guy at the counter was rude. He charged me one-hundred-something dollars…read morefor picking up my car 20 minutes late. I was on line for 10-15 minutes and when I pointed that out, he said "that's crazy". I asked him to come with me to pick up the car so we could verify scratches or dings, and he said "he already did that at drop off" And refused. I went down to pick up the car and when I opened the door the stench of weed hit me in the face. It was like someone hot boxed in there 10 minutes prior. When I went to tell the guy at the desk he said "we didn't have a cleaner this week and I can't clean it because they don't pay me to do that." I asked for another SUV, he said they don't have any others. I asked for a refund and he told me I had to call hertz because he doesn't do refunds. I walked away because I was getting mad and I had already told him his customer service sucked. He said "You're just mad because you had to pay". He followed outside shortly thereafter with a receipt for the charge for the late fee and I told him to "get the f away from me" Now I have to be on the phone with hertz to get the REST of my money back.

    Do not rent a car from this location service is terrible and will treat you badly. I rented from…read morethis location through an insurance company while my car was repaired. When setting up the rental they said they would pick me up from the car repair shop. I went later then I would have to go when they could deliver the car. After waiting for 30 mins for them to come and calling their phone with no answer. I called the insurance company to explain the situation and they were able to connect me. The Hertz employee explained they did not offer pick up service. I had to take an Uber to get to work meeting. Walked over there later and they did not have me listed on their rentals even though I talked with them earlier. They ended up finding it and I got the rental. It was not what I requested, since I asked for a sedan. The car crossover suv. Struggled to drive up hills and was a pain to drive.

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    Hertz Rent A Car
    Hertz Rent A Car

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    Budget

    Budget

    1.4(75 reviews)
    4.2 miDowntown

    It's not as bad as the reviews here would have you think. You just have to know how to rent a car…read moreand you'll be fine. Check the receipt before you initial and take the key: If you return the car late (usually past a 30 minute grace period), yes you will be charge a a fee, often an extra day's worth. if you pick up the car before your pick-up time, you are literally renting the car early. They tried that on me once. I stood there, calculated it out, saw what was happening and called them out on it. Have them change the return time and you'll be fine. Inspect the car before you drive it out of the garage, inside and out, (check the heat in winter, a/c in the summer) and yes that includes the gas tank. If you leave with half a tank, you're only required to bring it back half a tank. Write down ANY damages or scratches you see on the slip, you want to do this! Keep the damage slip for proof for at least two weeks after the rental. That's just common sense. If there's an error in charges, contact customer service via their website forum, they always respond/fix it within 24 hours. If you want to make any changes to your reservation before or during your reservation, call the 800 number. It's just so much easier. No, just because you have a reservation doesn't mean your car will be ready. That's not how car rental companies work anywhere in the US. (Unless you're a high-tier rewards member.) Yes, there is an additional fee if you use a debit card. All the rental companies have this posted on their counter and their websites. Yes, if you are under 25, there is an extra fee. Get a AAA membership to avoid it. Yes you are responsible for any damage that happens to the car, including a flat tire. If you want good rental deals, use Autoslash.com. Get Avis Preferred or Budget Fastbreak. It's free and will save you a lot of headache. They make commission on the upsell, but you can pre-select your choices by having their memberships. Yes this location is high-trafficked, but that's why people use it! I never had a problem with the counter folks. Yes the garage is dark and the garage folks aren't all that friendly. But if you spent 8 hours a day, 5-stories under in mostly darkness, how friendly would you be? Know how to rent a car. You'll be fine.

    The manager at this location, Lee Fletcher, is a terrible person, total jerk, no help, completely…read moreincompetent, and a big detriment to Budget, which we use often and otherwise are satisfied with. He invented some policy that we have never encountered in hundreds of Budget rentals, prevented my wife from renting a PRE-PAID car, and refused to offer any solutions or work arounds. This location needs to close and Lee Fletcher needs to be terminated immediately - don't wait until the end of the day - get rid of him now! Less than one star, negative 5 stars if I could. I very rarely give negative reviews, have always had excellent service from Budget, but this was such a terrible experience for us that I had to say something.

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    Hertz Rent A Car

    Hertz Rent A Car

    1.8(108 reviews)
    2.4 miNoMa

    You are not guaranteed a car at this location. In fact, you have likely a higher than 50% chance of…read morenot having your car available. I've been a Hertz presidents circle or five star member for about 10 years now. This is by far the worst experience with a location that I've ever had. I've rented a car from this location 5 times. 3 out of those five times I was cancelled on day-of. One time they texted me one hour before the reservation started to let me know there's no car available, and the next two times I just showed up and there were either no cars available or only electric cars (sorry, I don't always have an hour to dedicate to charging. Isn't the whole point of renting a car the convenience?) If a rental car location has a less than 50% success rate of delivering cars when reservations are made, then maybe it shouldn't be open. Nothing is worse than making plans THREE TIMES and having to cancel them because once again, the car is not available for you. Just don't do it. You'll tell yourself " oh well, surely it can't be that bad." Yes, it's gonna be that bad. You're rolling the dice in seeing if you can get a car. 2 out of 5 stars for 2 out of 5 successful rentals seems fair to me.

    gas tank was half full there was used floss picks everywhere and the car wreaked so badly of cigs…read more I dropped off days ago and it still hasn't closed out my service. avoid if you can

    Photos
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    Right next to the hertz counter.....

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    This the Chrysler Pacifica we rented.

    Hertz Rent A Car - Long line is the normal at hertz

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    Long line is the normal at hertz

    Enterprise Rent-A-Car - carrental - Updated June 2026

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