Beware of this company location. They were very…read moreunprofessional. I reserved a rental suv Tahoe on Feb 26th for March 22nd pick up. They told me on the day of pick that they did not have a suv Tahoe available for me. Didn't even bother looking other alternatives to help. I was suppose to fly out of Seattle that same day. Ended up scrambling around to find my self a rental to get to Seattle for my trip. Never again book with this location.

AVOID!! I wish I would have read these reviews before booking with Budget Truck Rental! I made a…read morereservation a month in advance for a one-way rental. I specifically researched and booked a cargo van, as my move included a height-restricted parking garage (can't fit with a box truck). After receiving a confirmation and arriving on-time, we were advised (rudely) that the cargo vans cannot be rented for one-way rentals. This contradicts what the reservation states. We were told we could "change the reservation to a box truck or leave without anything." Very incompetent service and seems to be their standard based on these other reviews. Not sure if this is representative of the Budget Truck brand in general, or just the Beaverton branch. Either way, I'll be avoiding this company altogether and would advise all others to do the same. I'm also laughing at the review responses requesting clients to call a number to discuss further.... What a joke! If the manager truly cared about their business, I imagine their average rating wouldn't be so low.

Clean truck in good working condition and easy pickup/dropoff. All good. . I'd rent from Penske…read moreagain.

I chose Penske due to a sale they had that undercut everyone else for a long-haul one-way rental…read more This was trip 2 of 2 and I knew Penske's equipment was always top-notch. Upon arriving, I was a little worried but that quickly faded. During check-in, there were the standard questions but nothing like what I had been through with a competitor of theirs. When I went out to do the damage assessment on the nearly brand new truck, the owner found a decent amount of damage compared to most normal people (I use to be a damage assessor). He also went over the inside components like the lights, radio, etc. Awesome experience. The truck was a 16-foot 2019 GMC with 21k miles and climbed hills like a dream. My wife drove my F250 while I followed in the box truck and except for needing to slow down in corners (expected), I was able to keep up without issues. On my first trip, I used a COMPETITORS 26 foot truck and they gave me an 18 year old worn out diesel that couldn't climb hills if it's life depended on it (35mph, really?). They had also interrogated me on my insurance when I opted not to use theirs, making me fill out additional paperwork with my insurance information and such. While I'm not in Oregon anymore, I wish this location luck. Their customer service and truck quality is so much better than their competitors.

Let me start by saying I had a reservation, and just needed to pickup keys. The employee at the…read moredesk inside was SO rude. And wasted our time. When I could finally say WHAT is taking so long I did ALL of this on the app...he said oh you just need keys?? Yes. Been trying to say that bruh. Totally wasted my time and he was so rude. If I could give 0 stars I would. But Kerry, the GM, I believe that was his name; he is the only reason for one star. Because he actually cared enough about a customer and feedback to apologize for his employee being EXTREMELY rude to me. He took the time to listen to why I was displeased and apologize. That is service. I ended up calling him again that night when we returned the vehicle because there was no where to park it. I couldn't believe other people just left trucks hanging out of the parking lot in the street. People need a clue. He said that it always happens because they don't have enough space or parking. I felt for him as it seems like he's likely had to field MANY complaints like this (parking,) and he seemed exasperated by it but he was very kind and very professional. He is THE ONLY reason I would ever return to this location because he seemed to have a true desire to make it better.

I reserved a 15-foot U-Haul truck from the Beaverton location to take it to Salem, and I chose a…read moredrop-off spot close to my sister's house. On November 28, I received an email from someone who looked like the manager saying they didn't have the 15-foot truck I reserved. They told me I had to go to the Tigard location to pick up a truck instead. They said I would get a $20 discount and 50 extra miles, but these changes were made for their benefit, not mine. When I drove by the Beaverton location that same morning on my way to Tigard, I saw plenty of trucks sitting on the lot. So I don't understand why they couldn't give me one of those. It felt like they just wanted me to move their truck to Salem for them. They also changed my drop-off location without asking. Instead of dropping the truck near my sister's home, I had to go 12 minutes farther away. When I dropped the truck off and tried explaining what happened, the employee didn't care at all. She took the receipt and told me someone would contact me. Nobody ever did. They clearly don't care about customer service. On November 28, I ended up paying and doing extra work for U-Haul, driving their truck where they wanted it. To other customers: When U-Haul changes your reservation, ask why. Don't let them use you like they did to me

Quick pick up after reserving online, same day. The truck was clean, it came with the dolly. We…read morerent from Portland to Seattle. The ride was pleasantly smooth.

My wife and I just moved to the area after been living in Japan for over 16 years, and needed a…read moretruck to move a living room set that we had just purchased. Miss June, the Office Manager, was very gracious and accommodating to our early arrival and suggested a more adequate van to suite our needs -- saving us money towards the overall cost. Our move went very quick and smoothly, and we had a great experience dealing with Miss June. I highly recommend using the Sunset Mini Storage and Uhaul business to anyone in the Beaverton area.

The guy that we spoke to was very nice and went through all the paperwork and explained to us…read moreeverything and after I gave us a tour of the area and also made sure that our code work before he left us overall, it was very nice and easy

Great price! 1/2 price for first two months. Excellent service.open air storage...(.(....,,,,.,,read more

Came here for an appliance dolly. The person who helped me was super friendly and helpful. The…read moreplace was clean and organized. Only $10 for the day, cheaper than Home Depot rentals.

I've had lots of experience renting cars from Enterprise over the years, but today was my first…read moreexperience renting from the truck location on Columbia Blvd. Overall, the customer service was great, as was the truck we rented. Thank you, Daniel, for helping me out! I needed a vehicle to tow our pleasurecraft boat to overwinter in Salem where some repairs are being made. My own pickup was in need of a new clutch, so Enterprise came to the rescue with a truck that included a tow hitch. I was a bit confused, initially, because the trucks don't have ball joints. That wasn't communicated with me over the phone, but I ended up going to U-Haul to purchase the correct size ball joint to tow the boat. So it all worked out!

They did a great job for me. They didn't have the truck I had pre-ordered but made an impressive…read moreeffort to reach me before I got there. Since we couldn't connect They gave me a price break to make up for the inconvenience - I had to pick up truck from a different location. Customer service was stellar.

This place is sketch as hell. We rented from Mike on Sunday…read more He told us when he was getting the contract together to sign, not take any pictures before hand, and not to use the u-haul app. He said "Don't worry about looking for damage that they are a small operation and he knows all the damage to the trucks."He said if there were any problems that we could work it out with them. My husband and I both thought this was unusual as anytime we've rented with U-Haul before we were always told to walk around the vehicle and note any damage. Today they send me pictures saying that we did damage to the truck, significant damage which we did not do. If I had done damage, I would own up to it. This is just a huge disappointment when we are just trying to support a local operation. I do not recommend using this place.

I was so lucky that I found the Walker Storage/U Haul at 18365 NW Walker Road. I had the worst day,…read moretrying to find boxes for gifts that I had to send out. Lori greeted me, and went above and beyond in helping me not only find the correct size, but taped them for me and treated me like I was a friend instead of a stranger. If I ever have the need for storage or U haul, I would never go anywhere else. So grateful!