The medical treatment from this doctor was fine. However the office staff intentionally processed an HMO approval as a PPO. I repeatedly pointed this out as they over and over again tried to get me to sign out of network papers. I would not sign them, they would be annoyed and have to send me to a different lab, etc. (the ones I was supposed to be going to all along). On the day before my daughters surgery they were still playing games but informed me I was totally covered. I read and re-read everything I was signing but somehow it still got processed out of network. Later, for what should have been 100% insurance covered I received a bill for thousands of dollars. I went round and round with insurance and the doctor. They broke up the bill to evade insurance responsibility. After dozens of conversations they turfed it to a collection agency who I also had go round and round with the insurance company. The collection agency (CMRF Financial)was rude and wanted to speak with only my daughter ( a minor). That was a fiasco in itself. I had to prove she was a minor even though all papers clearly stated I was financially responsible for her. After three years I have had to pay about $2000 total. The staff knew exactly what they were doing in mis-handling the claim. It was my only experience with a surgery and I tried my best to insure against this. I feel the staff was intentional in the mis-handling. read more

I have been a patient for over 12 years. I have seen all 3 doctors. I am currently seeing Dr. Shabdiz and I think he's great! I'm very surprised about the negative reviews, this has not been my experience at all! I find Dr. Shabdiz very knowledgable and kind. He spends time with me and explains everything. I refer many patients to him and everyone I've referred has been happy with him as well. The office staff is very accommodating and friendly. Don't hesitate to see any of the fine doctors here! read more

Extremely rude on the phone - argued with me on making an appointment after my GP referred me. Showed up early for my appointment, and they were not there. Office next door said this was a very common occurrence. Will not recommend, ever. read more

Dr. Lee is probably a competent physician. Unfortunately, his practice seems to be hooked up with a specific pharmacy and he steers his patients to this place two building away, even though there is a pharmacy in his building, and we have the right to use any pharmacy in California. His office even provides a map for how to get there. I wrote him a note about this but he did not bother to respond. I lost my trust in his integrity so I will not go back. read more

They are the worse service I've ever received, when I asked to speak to the manager, they hung up on me after waiting 1/2 an hour on hold. When I called back and spoke with her about my illness and to give me a soon appointment, she just laughed at me like I was some kind of a joke. They Are VERY UNPROFESSIONAL, DON'T EVER GO THERE, BEWARE! read more

A friend referred us to Dr. Edward Lee when my 4 year old son developed issues breathing at night when sleeping. After seeing another top ENT who only did tonsil removal, we went to see Dr. Lee and he suggested a mush less invasive procedure that would help my 4 year old son sleep well. The surgery went very well and Dr. Lee's bed side manner with us was impeccable. Before and after surgery, Entrust Medical Group was very accessible and diligent about scheduling our appointments and getting in to see Dr. Lee. I would definitely recommend Dr. Lee for any ENT issue. read more

Be very careful to check your insurance BEFORE you go. I called for an appointment and asked if they accepted Health Net PPO, to which the receptionist answered yes. Took my son in for his broken nose which Dr. Shabdiz said would require surgery. They had an opening the next day. I asked the receptionist if I needed to get insurance authorization first. She stated she would handle everything-don't worry.HMM Had surgery and guess what , insurance didn't cover because Dr. Shabdiz is out of net work. I think they would have known this well before surgery. Now I am stuck paying thousands out of pocket. Also beware of the form they have you sign when you come in about out of net work costs you may incur. When I tried to discuss this with the office staff she was very dismissive and not the least bit helpful. Very disappointed with the scam like handling of our situation. read more

Dr Shabdiz is a miracle worker!!! I had the biggest tonsils, probably in the history of tonsils. They were both over 5" each!! I had trouble breathing my whole life. Turned away by every doctor saying "you can't have them out unless you have strep throat at least 6 times a year." Well I had it about 3 times a year but that wasn't good enough for regular doctors. Finally I made an appt with Dr Shabdiz to get a real opinion from someone who specialized in this stuff. Well my first appt, I was in and out very quickly!! He was shocked to see how big my tonsils were and how much they effected my air way so I was scheduled to have surgery in less than 2 week. Came in for the surgery and I have never been taken care of as good as they did. Very attentive, didnt even hurt when they put the IV in!!! And i pass out all the time from that stuff!!! Surgery was over before I knew it and I was home and recovering. I can now breathe!!! i no longer snore, or gasp for air when I'm sleeping (which i thought was sleep apnea for a while) and i don't get winded at the gym after 5 min because 1/2 of my air way was blocked!! I can't say enough good things about Dr Shabdiz and his staff!! Everyone was so great and I didnt think I would ever have such a pleasant experience having surgery!!! Highly Recommended !!!! read more

Dr. Shabdiz; Negative 3 stars!! What a JOKE! Dr. Shabdiz smiles at you with a "smart ass grin", smiling as if everything is the patient's fault. I was turned off from the beginning but stuck with it anyway. Doctors are notoriously bad Business Managers. But the Dr. Shabdiz staff was the worst I have ever run into, especially the apparent so called "Office Manager". After they called me twice and pushed to rush me in for an oral excision, I finally agreed to an appointment. I took the whole day off of work and showed up. Long story short, the receptionist AND the Manager attacked me, gave me dirty looks and mistreated me from the moment I arrived. With an angry blaming tone, they falsely claimed that they thoroughly explained to me more than once on the phone that my procedure was NOT yet authorized and I would have to pay out of pocket. I said that "no one said anything about that, if they had I would not have made the appointment". They teamed up and accused me of being a liar, or being wrong or being dumb. None of those is true. I was shocked to be insulted and argued with and treated like a criminal. Somehow these rude dummies actually thought that after talking to hundreds of people per day, that I couldn not remember the conversations as well as they did??!!!!! Psycho!! AND these rude dummies obviously don't understand that those conversations were 100X more important to me then to them. So maybe they should consider the possibility that they DID NOT thoroughly explain this to me on the phone. And maybe they should consider the old saying: "The Customer is always right". Or maybe they should know that there is no point in giving dirty looks, raising voices or acting down right mean to a Customer. CLEARLY,,,, THEY screwed up the Doctor's schedule for the day and they wasted my valuable vacation day. And they were so obviously trying to cover their own butts with Dr. Shabdiz, because if he knew that they were personally responsible and didn't want to be blamed for all of that waste. Well hopefully Dr Shabdiz will read this. And yes,,, THEY screwed up big time and lied about it, trying to put the blame on the Customer. I was so offended that I decided to start the whole process over again from scratch with another Doctor rather than return to the land of unprofessional, rude and sloppy people. Glad to see the negative reviews piling up. read more