I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

The plumbers were quick and professional. After their visit, there haven't been any leaks.read more

Why do emergencies always happen on weekends and holidays???…read more The Friday after Christmas I was awakened early morning to a plea from my downstairs neighbor..... apparently something in my bathroom was leaking through to their bathroom ceiling!!! What a mess! Who knew what lurked below the surface?????? Fortunately, Acosta Plumbing answered my frantic phone call. AP Office manager Nicole responded with concerned understanding of the [emergency] situation. Frank Acosta himself was at my home within an hour to assess the issue with my building's management and engineer. Everyone got 'on the same page' to resolve the problem and a schedule was implemented. Acosta Plumbing took care of everything INCLUDING the Permit process. We each had jobs to do and accomplish. My job between Christmas and the first week post-New Year's was to find replacement tile for the shower base which did not require 10-12 weeks delivery along with possible Tariffs and delays AND would coordinate with the rest of the bathroom design. During the holidays, many business are closed. A challenge, indeed. Plus I did not want to inconvenience my neighbor for longer than absolutely necessary. Finally all the pieces of the puzzle were assembled and the AP team did its magic! Acosta Plumbing is TEN-Star!!!!!!!!!!!!! Fabulous Team of Professionals!!!!!!!

Do not waste your time with Acosta Plumbing Service. They are rude and unprofessional. By email,…read moreI asked Frank Acosta if he could install the toilet seat that I bought for the quoted price and he never provided an answer. Later, I sent him a second email asking if he did the snake through the toilet and he, again, did not respond. I called his office and when the receptionist answered the phone, I explained to her that I had received a quote from Frank Acosta but that I needed to know if the snake could be done from the toilet, instead of the roof, because I have a new clay roof and I am concerned about the possibility of breaking the clay tiles. The first thing the receptionist said was that "she had spoken to Frank about me." That was very strange because I had never called their office. I had communicated by email and on Yelp. But, I chose to ignore it. Then, she said that she was not a plumber so she could not answer my question but that she guessed that it would be done however it needed to be done. That was of absolutely no help to me. I explained to her that I understood that since she is not a plumber she is unable to give me an answer. I, further, explained that I had sent Frank Acosta the question by email and on Yelp and that I was following up by calling with the idea that if he doesn't check his emails regularly, she could relay my question to him. The receptionist must have told me four or five times that she was not a plumber even though I did not express any desire in wanting her to take up the role of a plumber and I explained that very clearly to her. I was calling to have her take my message down and pass it on to Frank Acosta or whatever other plumber could address my question. Soon my brief and unsettling interaction with the receptionist was over and the call ended. But, I felt a discomfort because the receptionist had acted in a very aggressive manner and quite unprofessionally and I had said absolutely nothing to cause her to act that way. Furthermore, her initial comment of how "she had spoken to Frank Acosta about me" creeped back into my consciousness and it was much more meaningful now. I had never spoken to her before, so, she had no reason to speak to Frank Acosta about me, but, had Frank Acosta spoken to her about me and why would he do so? I needed to address that because I couldn't afford to keep waiting on a plumber that had not answered the simple questions that I sent him by email and, also, on Yelp. So, I called again and after many rings, the receptionist finally answers the phone. I explained that I was calling back because I had taken notice of her harsh attitude towards me during our brief conversation. I told her that without any provocation on my part, she had been very rude to me. I didn't get a chance to ask the receptionist why she had been so rude with me because she disconnected the call before I had a chance to ask her. But, I encourage customers not to call Acosta Plumbing Service. They don't return messages requesting relevant and necessary information and on top of that they have a very rude and unprofessional secretary who, unfortunately, is being allowed to act that way because the owners of the business are also rude and unprofessional. Do yourself a favor and don't hire Acosta Plumbing Service.

I had a plumbing emergency late in the evening and Just 1 plumbing responded immediately!…read moreGeorge was knowledgeable, professional, and polite, and they even helped us to clean everything. They were wonderful!! I highly recommend this company and I will certainly use them again if needed. Thank you very much.

provided fast and professional service. The team was responsive, explained everything clearly, and…read morecompleted the work efficiently. Reliable service and a smooth experience overall.

Great family run business. Needed to have work done on my sewer line. Quick and easy job…read more Excellent price. Staff was very knowledgeable and agreeable.

Thank you, All-Star! Prompt, courteous, same-day service. You guys were a lifesaver.read more

I have a professional looking kitchen faucet. The kind with a long neck and coiled looking stayer…read more Anyway, sprayer wouldn't retract...I tried turning to de tangle and ended up twisting up and now had no water flow. I could not untangle and had to call plumber due to access Well after arriving...and I explained what I did and how it would basically be him with longer arms being able to twist back I to place ...plumber did it took less than 5 minutes and ( drum roll please ) Charged me 80 dollars But I got a break!!! Normally he would've charged 110 Don't call these people unless you're desperate

I'm here just to share my experience, they don't have pricing reference, okay understandable since…read moreit's all about plumbing works, problems may vary. But they dot tell you how much the price would be approximately right before they start doing their job when they understood exactly what the problem is. Then quoted me $425 for literally just checked the problem but had done NOTHING AT ALL. One thousand question marks??? You can gauge people like this during Covid-19 time? I had other plumbing companies to fix the pipe problems for me never got charged more than $180 and plus this company didn't do nothing. Instead I wrote them a $250 check and that's it, along with this bad review and will never choose this company, also will tell my friends to stay away from this company.

I've used Cutler Bay Plumbing several times already and service was always superb. Most recently I…read morehad two issues pop up on different days and received lightning fast, excellent service. Repairs were done perfectly and quickly. Need it done right and fast? Call them. Going back further, in 2022 I had a constant problem with clogs in a main drainage line in the laundry room. Paid for snakes over and over, still had the problem. A different plumber suggested hydrojet but wanted to charge me an arm and a leg, thousands, but with a convenient payment plan. Yeah right. I researched, found Cutler Bay, and went with them. It cost me 1/5 of the quote from the other plumber and Cutler Bay did it expertly. I've tried a few plumbers over the past 20 years. No comparison. Hire them. Yeniss is the guy who has done my repairs and is very skilled.

Cutler Bay Plumbing is absolutely amazing! I had a small leaking underneath my kitchen sink and I…read morecalled and spoke to Jenny. Jenny is friendly and was able to dispatch a technician ASAP. Bernardo the service technician was fast and efficient. I am very grateful and extremely happy with the fast and attentive response. Also Cutler Bay Plumbing is also very affordable and overall I'm am happy with the price and outstanding customer service. Thanks a million Cutler Bay Plumbing.

Amazing experience with professionals .. Trenchless piping ... quick and easy…read more I would highly recommend

The staff were very professional and they did a great job. They were transparent and explained…read moreeverything that was wrong and how they would address it. I had them come out for a clogged drain, but they found root intrusion and had to fix the main sewer line. They took video and showed me the results. She they were going to begin work, my outside spigot snapped off when I was trying to remove my hose and connect theirs for the pressure flush they were going to perform. They had no problem switching gears to help me fix the broken spigot and then, the following day, address my main sewer drain pipe. 100% satisfied with the service provided and will call them back if I ever need help again.

Osvaldo is easy to work with and very talented. He brought my townhouse back to life after my…read moretenants moved and left a bit of a disaster. I highly recommend Osvaldo. He can do anything! Very detail oriented and he gets the job done. He is really good.

Professional team and also caring. I recommend no doubt…read more .................................................................................