After trying to unsuccessfully trying to work with them on a return that they agreed to, I have no other choice but to leave a very disappointed review. We ordered the fridge encouraged by one of our partners who had a great experience with them. We ordered the same model for our team office.
Well, that's not what happened. The fridge is the same, for the same price, but in a much worse condition, including holes and scratches here and there (which would be fine) and... dirt (which wouldn't be fine). On top of it, it's so loud that it's unusable in any other setting than deserted warehouse. We brought that up to Epic Foodwares and they accepted to take it back and process the refund.
That was 6 months ago. Ever since then, despite a number of phone calls to the manager, we've been told that "as soon as our guys are heading your way" the fridge will be picked up. It has not. It's sitting in my office, and my cash is sitting in their accounts.
Epic Foodware, if you'd like to resolve this problem, please reach out. I am more than willing to resolve this issue and follow up with a ravishing review. read more