Awesome people, I got a part I needed for $15 less than other salvage yards were quoting for the…read moresame part. They pull the part for you as well. The staff was very friendly and helpful. I was only there for about 10 minutes, even with them having to pull my part!

Incredibly slow service and very rude! Back in January, I…read morebought an engine from them through my usual mechanic. The engine broke down 3 weeks ago. It spent the 1st week at the other mechanic waiting for All Parts to get back to them with warranty information. It has spent the last 2 weeks at All Parts waiting to be repaired. Any time they have said that they would call me back, they have not; I have to call them only to be told that the person I need to talk to is not there for some reason. When I finally did get a hold of someone who knew about my car, they have accused me of not maintaining my car (though the oil was changed less than the recommended 6000 miles ago) and have threatened not to honor the warranty repeatedly for this reason. They talked down to me and treated me like a spoiled child when I called to find out why my car wasn't finished yet. I was told by the other mechanic (prior to warranty issues) that the repair should take 4-5 hours, and my car isn't supposed to be done for another week!!

Outstanding service once again! An honest. Professional and experienced auto repair and service…read moreshop. Highly recommended, will not take our vehicles anywhere else. A hidden gem tucked away on Erie st off south campbell.

Amazing and detailed customer service, Fast, thorough and efficient! I have found my new shop and…read moreI will be back!

Luke lovelady and gracie francise have been wonderful, i would recommend buying your next bmw here!…read moreIt has been a smooth and easy process.

Bruce Smith and Luke Lovelady did an awesome job thanks so much for everything for my daughter's…read morefirst SUV. - When an issue did arise in vehicle, I can 100% say they handled it above and beyond.

5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

Matt and his staff are very friendly and helpful. The piece I ordered for my Acura didn't workout…read moreas I'd hoped, but they went above and beyond to try. I would recommend RMS to anyone. They're fair, honestly, and do great work!

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Tanya answered all my questions and I had a lot! I have an almost 16 yo GMC that I'm trying to keep…read moreworking for me. They did everything I needed. Told me Front breaks were needed and back breaks could wait. And we're able to do the oil change as well! I enjoyed hearing about the family that worked at "Family Auto Repair"! They have a very nice waiting area, very comfortable! I'm going to go back soon with my son's car! Thank you so much, Tanya and Family!!

My experience with Kery Spinabella was absolutely incredible , from start to finish I felt taken…read morecare of and catered to. I always knew I would buy a car from Lexus from the moment I met Kery. Everything was seamless and he is a true dream maker. He was there for every question and concern and change and was beyond helpful and a delight to work with ! I would gleam about Kery from coast to coast- he is AMAZINGGGGG ! Working with Mark was such a great pleasure and surprise - he made me feel so confident in owning a Lexus , especially as my first. And that I would drive out like I've been driving it for years. I feel like I could teach someone how to use the car at this point and he was so calming and the whole process felt on my own speed which I loved. This was a luxury experience

I had a great experience at Reliable Lexus. Mark was patient and answered my questions. Mark took…read morethe time to show me how everything works.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!