Took my dad here . Very clean most important we got take right in. The wait not too long also…read morethey take most insurance . Very convenience blood work and most of the thing you can get it done here thank you so much staff are nice and friendly .

Took my son to the ER at Blue Diamond ER after he broke his nose. We asked upfront if they could…read morefix it and what the out-of-pocket cost would be. Staff gave vague answers and said, "We'll see." The doctor came in for less than a minute and told us they couldn't do anything and that we needed an ENT or plastic surgeon instead. Then they handed us a bill for $1,100 for basically doing nothing. Absolutely ridiculous and feels like a complete scam. Very disappointing experience.

Every staff from custodian up to physician is personable and most have a sense of humor. ER is…read morefaster than expected and the physicians are actually friendly yet personable. Dr Wu was very helpful and knowledgeable yet personable. Dr Patel is definitely charismatic, personable and helpful. The nursing staff were genuinely caring especially Yessica, Haylee, Sherilyn. Sherilyn took care of me with zero signs of annoyance every time while rapidly assisting me and genuine cared for my well being as a person. When I vomited, she was patient and genuinely caring. She rapidly yet constantly provided me with food when I asked for food after no solid food for approx 24h. Haylee stood out by how much she cares for her patients in making sure I was fed which is a big deal because I hadn't had a meal in over 24 hours. Though a nurse in training, Southern Hills would be unwise to not hire Haylee as a nurse when the opportunity arises. Yessica, just wow. The nurse that everyone would want. She acted like a patient advocate and helped in make sure surgery heard my concerns. While helping me she seemed genuinely concerned. So Yessica I would say: efficient, patient, professional and a true patient advocate (aka nurse). Southern Hill is very fortunate to have her. Would I return as a patient in need. Yes.

My brother was airlifted here today from Bullhead City…read more He had a heart failure event and the brain eval has to be here as the closest hospital. They didn't have the equipment or staff there they did the tests today on arrival and we'll get the results in the morning. he has been fully sedated for 24 hours to protect his system There are five of here in two hotels. We only have hope to cling to. Update following day: He has a 24 hour net cap on his head to monitor brain function followed by a MRI and resultS tomorrow. That will be the most important facts and decide our fate.

I have loved this place from the beginning I have went here. Tonight I took my 9year old son to…read morethe ER. The buff guy in triage was amazing to my family, Linda the RN was absolutely phenomenal! Our night shift ER doctor was very concerned and treated us so pleasant! My 9 year old said "I love all the doctors, God bless them". Thank you frontline for your amazing grace while we were there....God bless every single one of you

Do to having a bad back I had to call an Ambulance to take me to the emergency room. I told the…read moreDoctor that I wanted the medication through a IV because I preferred not to be poked numerous times versus they could just inject the medicine through a IV. He told me that was a red flag and insinuated. I was a drug addict. Then I said to him would you wanna be poked one time or four times he was so confused he couldn't answer the question so he walked off. Education doesn't make you smart it makes you educated.

Thanks for your excellent care of me 5/27 to 5/28. Surgery on my liver. I was in room 3030. I would…read morelike to thank the nursing staff all of them that attended to me. Staff overall very nice. I am doing well at home..sincerely Rex Johnson.

I would like to express my sincere gratitude to Dr. Christina Nguyen, who assisted with my delivery…read moreand was present along with her entire team every step of the way. The care I received was truly incredible; I always felt safe, heard, and well taken care of. Due to a health issue, my baby had to stay in the NICU, and I don't have enough words to thank the wonderful staff who cared for him. Nurses Mari, Eddie, and Lisa provided exceptional care. They never let my baby cry without attention and were always there, constantly monitoring his needs and treating him with so much love, dedication, and professionalism. Thank you all for turning such a difficult situation into one filled with support, compassion, and hope. I will always remember the excellent care my baby and I received. I highly recommend this hospital and its amazing team with complete confidence.

This was my first time staying at this hospital, and I am deeply grateful for the excellent care I…read morereceived. Everyone on the second floor was professional, compassionate, and kind throughout my stay. I would like to sincerely thank Dr. Roa, Dr. Rebentish, the nurses Joseph, Sonny, Sarah, Jessica, Megan, and Michelle, their assistants, Alma from housekeeping, the Emergency Room staff, and everyone who played a part in my care. Your dedication, kindness, and commitment helped me through my recovery, and I will never forget the support I received. Thank you for treating me with such respect and compassion. May God bless you all abundantly for the wonderful work you do every day. Life is beautiful. Olivia Nicole Espinoza

"Wave that wand and you're all better!"…read more My visit to this hospital is routine for me. I'm here as a guest. Just an observation to drive someone back to their abode. We had to check in and get ready for surgery. The process can be completed prior to your procedure for best results. The patient only waited less than an hour before being taken back . Thank you to the staff for all their assistance and support. After the patient went back, while during prep process we were allowed to come back to give them love and support. Thank you to the staff for allowing us to see the patient before the surgery. It means so much . The nurse staff was absolutely amazing. So enthusiastic and encouraging. That's the attitude that you need in the morning. While awaiting the phone call from the hospital staff their is a cafeteria to enjoy some small pleasure until you have to go . We all seem to gather around the food. The kitchen staff were so friendly. They serve breakfast in the early morning and it's pretty epic . They have a great selection of fresh fruit. It's all the good stuff . Close by is coffee and other treats just across the street. The hospital itself is historic because of its roots in Catholic tradition and religious thought. You are able to learn so much just by looking around and reading the wall, literally. You are able to visit the chapel and sit for a while and gather your thoughts. Walk around and experience the tranquility of the healing garden. They celebrate you believing that all will be fine. Sometimes we need extra encouragement to keep the light and peace of joy flowing. Let kindness be your spark. All the joy and happiness that came from the individuals here was a shared experience and blessing thank you.

From the moment I walked into Emergency to being admitted, I have never been treated so well…read more As someone who has had 20 surgeries and countless procedures, I know what is great care and what is not. This micro hospital is the place to recover your health all while being treated like you are the only one that matters. Every single staff member has been top notch and professional to the nines. Thank you so much for everything.

Took my mom there, to make sure there was no blood clot*. There wasn't, so I appreciate getting to…read morethe bottom of that, and to learn what to look for in those cases. So that's 1 star. They tried to charge her $1,300. That's for squeezing her foot and take an X ray. I work in sales, and this office was no different than where I work. Everyone waiting for their commission, and using phrasing and tonality. "Batabeem bataboom, let's get an x ray and get you on your way, how does that sound?" And then boom, $1300. I asked why $1300, the "closer" at the front desk spoke gibberish. I called it a scam, and she got defensive and slipped her tongue big time. She said "well I don't know what you did in there", so I said "then why don't you find out before charging us???" At that moment the nurse came running and said to the "closer" "no, just one." One picture that is. AND DROPPED THE PRICE TO $345!!! I tried to get out of the closer how many pictures she had tried to charge us for, she rambled her way out of an answer like a used car sales lady, 3 times in a row. She was trained to use words like "deposit" (as if they would ever reimburse it) and co-pay and just a lot of bs. You tell me, if a bill can go from $1300 to $345, was the initial attempt not a scam attempt? They take advantage of the elderly, especially if they're tourists with travel insurance. They will over charge, trying to leave it up to my mom to ever get any of that money back. And on top of it all they call themselves Dignity. On their wall they have a poster urging people not to cuss them out. To not use foul language towards them. I did not, but it's pretty clear they have experienced that a lot. Enough to occupy a wall just for that. What a joke of a sales group.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

The staff are super attentive and thoughtful to your medical care. Janet the receptionist is…read moreamazing in making sure you get through the check in process quickly. Dr. Sharma is one of the best doctors I have ever met. Dr. Sharma not only is very thorough but also is down to earth to make sure you're comfortable. So if you are tired of the fast pace doctors and want a down to earth family doctor this is the place. They also have a medical beauty spot next door for your Botox and lip injections. This truly is your one stop medical service.

This was the most stress free urgent care experience I've ever had. There was a wait. Staff was…read moresuper friendly and quick. I would definitely return to this place again in the future.

I had a good experience here the first time and everything was fine, so when I needed a clearance…read morefor a plastic surgery and the plastic surgeon said I could get that clearance at an urgent care. I took the paperwork to the urgent care. They stated they only had a nurse practitioner and she wouldn't do it. Waste of time. They said I could call the doctor that sent me there and verify if the nurse practitioner was OK for the clearance after they canceled the appointment and I was already there. Wouldn't recommend. Wasted my time and money and now I have to wait a week for the money to be refunded.

My first visit to the ER (LOL) and I was pleasantly surprised by the incredible staff here and how…read moreattentive and kind they were. The nurse Suzie was absolutely amazing and Dr. Crazen (I think?) was wonderful. They answered all my questions and took the time with me to explain everything that was going to happen and what was happening, which I fully appreciated. I ended up having to get a CT scan and they were super amazing in telling me exactly what I was going to expect since I had never had one before. I really appreciated that. I will spare the details of why I was there (I'm good now for anyone reading this and worried haha), but they took really good care of me and I was able to be discharged pretty quickly which was really nice. The facility is really nice and clean as well. The room was comfortable, too. Again, really enjoyed how kind and nice the staff was and for taking good care of me.

I'm terrified of needles and hospitals (funny because I have a lot of tattoos). I haven't been to…read morean er in over 10 years for myself since spraining an ankle. All of the staff was extremely friendly and I felt like they were there for me. I had the sweetest nurse that had to go home because of a shift change. I have been to st rose ER for my mom a couple times and other ER's around the valley. This one by far was the nicest and most comfortable I've ever been in one. Everyone had amazing care towards me and didn't do anything unnecessary for treatment and diagnosis. I felt well informed leaving and feel comfortable trying to take care of myself. I felt more comfortable here, it was not an ER you can just walk into with access to everybody, they had security at the front that will take you back. All the VIP treatment once you walk in the door!

Very helpful, professional, neat and clean. Took time to talk and explain. Got info on what to do…read morenext.Thank you

While nobody likes when their PCP is out of town and they get sick, this wound up being a blessing…read morea few weeks ago because I discovered Doctoroo. I had a clinician in my home within 4 hours of calling, and she was also thorough, kind, and candid in her assessment. I loved that a technician traveled with her so she didn't have to chart, and she could focus on putting my strange symptoms together, make an accurate diagnosis, and arrange a series of medications to be called in directly to my pharmacy. The best part? The visit was more affordable than urgent care under my insurance plan, and I got to be treated in my home. I considered not posting this review, because I don't want too many people to know about Doctoroo, but my experience was too great to stay quiet. I will definitely be reaching out again in the future (but, hopefully, I won't have to too soon.)