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    Eric Esch - State Farm Insurance Agent

    3.4 (10 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Eric Esch - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    5 months ago

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    2 years ago

    I was assisted by Semo and he provides wonderful service and professionalism . Takes care of needs in a very great manner

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    Ask the Community - Eric Esch - State Farm Insurance Agent

    Home Warranty of America

    Home Warranty of America

    (1.2k reviews)

    I have to say the coverage seems to be good as I did shop around recently as I was extremely upset…read morewith poor response to claim, which the process is terrible. My water heater went out and it was going to be three to four days for them to get a plumber. Plumber came earlier but had to work directly with plumber. The first technician said nothing they could do to get plumbers to come earlier but called again and was told by another technician I could call plumber directly. I had to wait nearly two weeks to get any approval on replacement of water heater. Finally heard back from their consumer affairs concierge department after elevating. I was approved but going on over a month since this all began and still waiting on check reimbursement for the coverage amount. I was also told by their sales as I considered canceling that they are teaming up with AIG and working towards improving claim process by training their claims team technicians and contracted service providers. Hopefully things will improve before I make my renewal decision later this year for a third year of coverage. I have used a few times that was simple visits that I am sure did not cost anything above my fixed fee and the only other time I felt service was good was when they quickly approved fixing my garage door opener. This favorable end to my first year of service that was paid by sellers when I bought the house led to my choice to renew home warranty. This second year has started a bit rough.

    Waste of time and money. Do not buy coverage from them. I had a claim for put in a month ago for…read moreseptic tank pumping because it was beginning to show signs of being full. Took 3 weeks but finally someone accepted the role. Then they decide they don't want to do it because they cant figure out how to submit the claim. Fine move on to the next one. It takes another week and this company doesn't even do septic pumping?!? We are now a month in and they say I can process the claim manually and get reimbursed. Fine I follow the process and they denied it.... POS company and a waste of money.

    Eric Esch - State Farm Insurance Agent - homeinsurance - Updated June 2026

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