Ernesto's Cleaning came and cleaned our windows for the sale of our home and did it fast and efficiently. He even suggested cleaning off some paint spray which really made a big difference. His rates are reasonable and he is pleasant to work with. I would recommend Ernesto's Cleaning for your window washing and other cleaning needs. read more

We had Ernesto's do a deep cleaning of our house and it was so thorough and intensive that we very impressed with their service. We plan to continue haveing them clean on a regular basis. read more

Cesar and his team did a great job cleaning my client's home (including window cleaning), making it ready to be listed for sale. Highly recommended! read more

Ernesto was easy to contact, was able to estimate the cost, and was available to clean within a few days of my initial contact. The cleaning was thorough, including some heavy dusting and a few ceiling cobwebs. My house looks great! Thank you Ernesto! read more

Cesar and his team did an amazing job! They responded to our request quickly and were very communicative to schedule a time. They did a deep clean for us and our home was sparkling after. They are experts and provide a high quality service. read more

Cesar, the owner, took on a big job and did it very well. Our relative's home hadn't been professionally cleaned in more than a year and had been empty for several months, so it desperately needed a deep clean. Cesar was the only one of the four cleaners we contacted who asked to see the home so he could give an accurate estimate. The job took longer than expected, so Cesar cleaned the carpets for free, which we appreciated. We're going to hire him for periodic cleaning going forward to ensure it never gets that bad again. read more

Ernesto's Cleaning did a super thorough job on our old house. They got the places that felt impossible for me to clean on my own, and even took the time to remove and clean inside light fixtures. Everything was sparkling and felt fresh when they left and the house was in perfect order. I don't know what their secret was to getting our hardwood floors and grungy linoleum clean, but I'm thankful for it. I highly recommend their deep clean. read more

I gifted my sister a deep cleaning of her house for her birthday. Cesar showed up with a crew of 4 and they did a fabulous job. I now have the title of Best Sister Ever. Thank you Cesar! read more

I am a business and Facilities manager for a church and we required a new company to clean our residential area and our offices. I called Cesar and he promptly gave me fair pricing, and was very detailed as to what was included in the weekly cleaning. I decided to do a deep clean was not disappointed. Cesar expected to take maybe 5 hours to clean the place (3 bedrooms, 4 living rooms, 6 bathrooms and 4 offices. It took longer than the 5 hours but the place was not just spotless but it smelled spectacular, he did not leave until the job was completed impeccably. Cesar is very kind and honest, needless to say we have them cleaning weekly. This company is reasonably priced and communicates well. Dust accumulates very quickly when things are properly cleaned so I would say, read all the reviews before you take the word of one bad one that doesn't make sense. I am very satisfied with the services and we will continue to use this very reliable and responsible company. Hopefully you will too! read more

We used Ernesto for the first time this week and are very happy w his services. He arrived on time and did an excellent job w the house deep cleaning and carpet cleaning. It all looks great. Thanks so much Ernesto! We really appreciate your help!! read more

Highly recommend-sent me a quote right away, Showed up when he said he would and my windows are crystal clear!

Ernesto's Cleaning Services did an absolutely outstanding job cleaning our home recently. His professional team came prepared with all of the tools they needed and worked hard to accomplish the comprehensive deep cleaning we were seeking. His team's work surpassed our expectations and I would not hesitate to recommend them for both small and large projects, residential or commercial. Check them out! read more

Ernesto is easy to contact and does a very thorough job. He also offers steam cleaning and pressure washing. Would definitely recommend!

Cesar's team did an excellent job with a move-out cleaning. My son's roommates left him a mess! Cesar came out at short notice over a holiday weekend and gave us a fair quote for a tough job. The apartment looked like new by the time they were done! I'd hire them again in a heartbeat. read more

We have Cesar and his team came in for an end-of-year deep cleaning back in Dec 2021. They offered very professional service (accurate quote before service, quick and great quality cleaning, and check-in for feedback after the service). The cleaning is in-depth and thorough, even the most hard-to-reach areas were cleaned. Will have them help cleaning regularly from now on! read more

Fantastic service and a great job with all our windows! Quick response and they were out the next day to provide an on-site quote!

Amazing job! We just moved out & wanted to get the house professionally cleaned. Ernesto's did such an excellent job that even the landlady admitted that the house looked better than when we moved in! It really does. 110% worth the money. Cesar really takes pride in his work. read more

Ernesto did a move out clean for me and did an AMAZING job! The house was cleaner then when I moved in and the attention to detail was spectacular! I will definitely be using his services again in the future :) read more

Excellent job at cleaning and dusting a residential home.

I recently reached out to Ernesto's Cleaning Services when we needed a thorough in between tenant home cleaning at our rental property. They responded quickly, arranged a service time right away, and did a great job all around. They were really easy to work with. I highly recommend them for any cleaning services you may need. read more

I found Ernesto's on Yelp as I had redone my office and needed a deep clean before moving everything back in. Ernesto's responded to my request for a bid on a Friday and said he would arrive at 5-5:30. I agreed and gave we him mine and my assistant's numbers to let us know when he was here. He called us both at 4:30 to let us know he was there. (An hour earlier than agreed on). No problem, we both high tailed it over to meet with him. He said he could complete the job (including windows and one small area rug steaming ) for $45 per hour, 6 hours. I asked him to send a bid and texted him my email address. I never got the bid on Friday night as promised, so asked again on Saturday. He texted me "Between $480-$530 ". I said that sounded high and was confused as he had quoted $45 per hour for 6 hours when he came out. I thanked him and let him know it was out of my price range. He responded that he would do the whole job for $400 and I agreed. He asked what time he should come on Sunday and I said 8am. He said that was too early, so I asked him to tell me what time he would like to come. He said 10, I said fine. On Saturday he texted and said he would see me at 9am on Sunday. I responded "9 or 10?" He restated 9am. Ok. No problem. At about 3am he texted that he was just finishing a job and was tired, he would see me at 11. At 10:30 he texted that he just woke up and needed to shower and eat, and would see me between 11:30-12. At 11:58 (as I was patiently waiting at my office to let him in) he texted to let me know he was on his way from Capitola. I said I would wait, and he arrived at 12:20. He completed the job in about 4.5 hours and I came to let him out and pay him. He was unable to steam clean the rug, but told me he would take it home and bring back clean on Monday. He did not provide an invoice when I paid him, but said he would send me one when he got home. Monday came and went, no rug, no invoice. My assistant called to ask when we could expect them and he said Tuesday. She let him know the hours we would be in the office, and that we must leave by 4. He texted me at 3:45 to let me know he would not make it by 4. I said no problem, I would wait. He arrived very close to 4 with the wet rug and no invoice. He felt my assistant was rude when she asked for the invoice, and he did not provide it. I reached out to him to ask again for the invoice and he told me I would have it in 20 minutes. After another hour and a half, still no invoice. I sent a text with my email , just in case he lost it and that was holding him up. No response. Thursday morning, I asked again, politely, and he finally sent it! What a pain, I would not recommend, there's still adhesive on my new floors. Ugh. read more

Wow, talk about great service! Ernesto did a fantastic job. I accidentally left my back window open which was parked next to my lemon tree. A bird flew in and must've panicked because he did his business all over the inside of my car. It was gross! Ernesto and his team did such an outstanding job. My car looks like it came out of a dealership, nice, clean and shiny. Love it!! read more

I'm on the HOA Board of our complex and used Home Advisor Services to find a cleaner for our Clubhouse. (I don't think it had been thoroughly cleaned in decades!) Ernesto's Cleaning Service expressed interest, Cesar was very personable, and his bid for a deep cleaning was way lower than the other service I checked out. He and his workers spent two days cleaning the 2-floor, 3-bedroom Victorian from top to bottom, including bathrooms, kitchen appliances, carpet (using a steam cleaner), upholstery, laundry room, innumerable windows, and finally the absolutely filthy kitchen floor. The result was splendid, with floors, windows and appliances literally gleaming, and the musty smell of the house finally gone! We want to hire Ernesto's to clean our Clubhouse on a monthly basis. Highly recommend. read more

We have had Ernesto's Cleaning Services on a regular bi-weekly schedule for over three years and have been exceptionally pleased with the thoroughness of their work, their knowledge of cleaning all surfaces and leaving the house sparkling clean!!! Almost everyone who enters our home comments on how clean and fresh it is. They have an exquisitely well-trained workers and every corner is attended to and cleaned to perfection!!! We have had previous cleaners who did an ok job -but Ernesto's Cleaning Services do an OUTSTANDING job every time!!! I recommend them as an exceptionally skilled and efficient workers and hope that everyone would be lucky enough to have Ernesto Cleaning Team service their home so they would enjoy a clean, fresh and healthy environment as they rightfully deserve!!!!! read more

The best cleaning service we have ever had. Professional, thorough, and absolutely wonderful to work with. I recommend to friends and family. read more

I agreed to an appointed time, and they didn't show up initially, but when I called again the owner was very apologetic and corrected the issue! They did a magnificent job, came back to check on it and did some extra work which made the carpet look very clean and almost like new. I highly recommend the service and plan on using the again!! read more

We used Ernesto's service recently and were very disappointed, not with the people who actually did the cleaning but with Caesar, who was late for appointments, made up excuses as to why our service wasn't being performed on the agreed day or time. He indicated he explained to his staff things we communicated with him but his staff made it clear, he had not. He indicated, no accused me that we had a conversation concerning the change of our cleaning date to accommodate a new customer near our home. I gave him four chances but couldn't put up with the fact the he over promised and under delivered. I wouldn't recommend you waste your time. read more

Highly recommend Ernesto's Cleaning Service. Cesar was a pleasure to work with. He and his crew showed up on time and did an absolutely fabulous job. read more

First they don't always show up when they are supposed or reschedule at short notice. Second while they can do great cleaning their estimates are based on a rate between $30 and $40 per person per hour so you need a lot of cleaning like a periodic deep clean it can be a lot more costly than average. Third because they work fixed price they limit the amount of time on site so whether its a regular or a deep clean they will skimp or leave some stuff dirty if they haven't allowed time. Fourth their mission statement "to exceed customer's expectations" is inaccurate because in our case they focused a lot on some areas then didn't allow enough time to cover others. Overall I'd say if you don't mind how much it costs and they have allowed enough time they could probably do a good clean assuming they can be reliable. But given their high hourly rate I'd expect better reliability and focus on customer satisfaction at this price point. read more

Two kids, two cats, two chickens, two full time working parents. House was TOO dirty! Cesar and crew came in for a deep clean, did the carpets, the windows...everything, even skylights! Now they're back every two weeks. Easy to contact via text, honest and trustworthy. Also, they travel all around the county-we don't live anywhere near Watsonville! read more

Met with Cesar when we needed a cleaning service for our vacation rental. Friendly, professional and knew his business. They are fast and efficient and care about the details. So far, I've been very happy with the service. Cesar even surprised me when he straightened out the linen closet and perfectly folded the beach towels on our top shelf. Now that's service! Best part is now I have a one company services all my needs, because they also do carpet cleaning, Window washing, so I don't need to schedule an outside company to get it all done. read more

Ernesto and his crew are just amazing! I don't know why I resisted for so long to get help with my housekeeping. Ernesto is so passionate about his work, and it shows in his attention to detail. My house is cleaner than it ever was. Even the dog odor disappeared! read more

No complaints here! I have called on Ernesto and Elizabeth multiple times for house cleaning and windows. They both respond quickly and conveniently through text or a phone call. They make a house visit the first time to hear your main concerns and access the home and size. I have many large windows, some have difficult access, we live on a big hill, big. They clean every one with ease. I feel that they work efficiently and professionally, everyone in their crew as well. The windows AND screens look amazing. The house cleaning is great and they find those areas I had missed all those years! Attention to detail and again, listening to what concerns me at the time with the house. I have recommended Ernesto's Cleaning Services and will continue to recommend them to friends and neighbors...and now you! read more

I've been working with Ernesto's Cleaning Services for close to 8 years now. They are by far the most reliable and trustworthy group of folks. Cesar & Elizabeth are two incredibly hardworking individuals and they surround themselves with an equally hardworking and trustworthy team. I highly recommend Ernesto's Cleaning Services. read more

We contacted Ernesto's cleaning to do a deep cleaning of our house prompted by an upcoming visit from my out of state parents. We first had an appointment with Cesar to evaluate the job and then we were emailed a quote as well as for bi weekly clean afterward. The day of the deep cleaning a crew of about 5 people inc Cesar the owner came. They spent just about all day cleaning every nook and cranny ! Even my picky mother could not find a speck of dirt which is amazing. We have now had them back for two of the bi weekly cleaning and so far the work has been great. We did have a little problem with a tricky to maneuver ceiling light fixture that one of the cleaners inadvertently broke while trying to clean. However Cesar was very apologetic and deducted the replacement cost from the bill. I mention this not as a negative but to show the level of concern and professionalism . I would just warn them if there is something you may not want cleaned as they clean everything! Overall the team seems very professional,pleasant and hard working. Their arrival time has been a little late due to other jobs running long or traffic but I have been able to touch base via text about it. Compared to several other services we have used this one is by far the best. I highly recommend them! read more

I was in a bind and out of town. I needed to find a cleaning crew who could get the job done within 3 days. The apartment was DIRTY and I told Ernesto it was really bad and dirty. THEY DID A GREAT JOB - No questions, they just filled my job in, kept their heads down and did an excellent job. I am a Realtor in Silicon Valley and will be always using Ernesto for any of my jobs in Santa Cruz and Monterey. Call Ernesto - he actually answers his phone and gets the job done very well. I think he should raise his prices....:) read more

Cesar and his team are amazing! They take such pride in their work and it really shows in the quality of their cleaning. I will definietly continue to use Ernesto's cleaning service for our home and office, and I would recommend them to anyone looking for cleaners who are professional, quick, considerate and hard-working. read more

Caesar and I worked out a schedule and a price for biweekly service for Fridays at 8:30 AM. I have had cleaning service for the last 22 years and on average I keep cleaning services around four years. Cesar and I had discussed that I am looking for long-term service and that we both hope that it would be a four year or more service at my house. Based upon experience, I had made sure that we were both on the same page that the amount that I would pay would include the entire cleaning of the house and that no room would be left undone based upon time. What I was paying for was a complete cleaning of the house and my studio and not a timeframe and then he would leave rooms uncleaned. He had agreed that this would be the case. The first two cleanings went well, although at the first cleaning he kept complaining that the house was taking too long and it's only supposed to be at two hour house, which I don't know where he got that because normally my house takes three hours because of the many rooms and studio. It was a little annoying having him complain so much, but on the third cleaning it went really sour. Albeit, the second service went well and no issues. On the third service, we were out of town, but my adult daughter was home to let them in at the regular cleaning time. They did not show up. When she called them they told her that we had change the time to 10:30 AM. Because we were out of cell coverage service up in the mountains, she could not call us. So she did not know that I had NOT changed the time, and I was still expecting them at 8:30. Within 10 minutes they had then told her that they were full and that they could come at 4 PM. Then they said they were full again, and it would have to be tomorrow, Saturday. I then was able to be in contact with my daughter and had told her that it would be impossible for them to clean the house with four kids at home. I promptly tried to reach Cesar texting and voice calls, but no response. The following days, I tried several times to be in contact with him both by voicemail and by texts, but he did not respond. Finally we did make contact and the conversation was unprofessional in that he insisted that I recommend his service to my neighbors so he could have more clients in my neighborhood. I explained to him that I had already tried to refer his services to my back neighbor, but he didn't want a cleaning service any longer. Then he did not like that I said let's see how your next service goes and make sure that you show up and do a good job and I'm happy to recommend people that following Tuesday at my book club. He did not like that and he said maybe I should find someone else to clean the house, he also insisted that my daughter screwed up his schedule. Even though I didn't understand, because her story doesn't match his. Just to be sure and fair to him, I had her call him and apologize for any misunderstanding and to start a clean slate. He was friendly to her and said that he and I would be talking, but he never called back nor did he text me back when I confirmed cleaning two days before my cleaning date (which he also didn't show up - now two cleanings missed). But no communication about being dropped - more unprofessional lack of communication. Also if they would've showed up on that third cleaning at 8:30 AM as they were scheduled or even 10:30 AM as he thought I was scheduled everything would have been fine. But what I really think happened is that he took me off the schedule without notifying me, which again is unprofessional. Also insisting on positive reviews and referrals for mediocre and unacceptable customer service and unresponsiveness is not what I consider excellent service. I felt very bullied about referring him, and when I resisted a little bit because of his unresponsiveness and failure to show up as scheduled, I get dropped and canceled. In my experience he was very friendly and responsive when he's trying to get the job, and then it was very different when he actually had me as a client. I would not recommend this company at all, it's not worth the hassle. read more

Awesome! We've been using them for many years! They respond quickly and follow through. Carpets are beautiful!

I've been using Ernesto's cleaning service for many years. They are superior to any service or person I've ever used. What I like most is that they come with a crew, so the job gets done quickly and efficiently. They've been respectful to my animals which is important to me. They've done my carpets, deep cleaning and windows. They have always been flexible with my schedule, and have come to help me on short notice. They also let me know if they're running late. My house is always sparkling clean. Love Ernesto's! read more