I rented a home first through another property management company. We loved the house and the area. Stayed for a long time. Then the owner decided to switch to ES Property Management. This is a two person company. Ellen and David. I had already signed my lease with the previous property management company so they had to honor it, but still tired to get me to agree to some of their new terms mid lease. I had to remind them of my previous lease terms on several occasions. My "home inspection" was more invasive than a purchase home inspection is. She actually took a picture of my refrigerator contents, my shoes, etc. The whole thing took more than an hour. When it was time to renew, I seriously considered staying because of the area so I had them send me their lease. Their lease is the most ridiculous lease I have ever read. I'd never seen anything like it. There were clauses in it that seemed very questionable and I did not feel like I could, in good faith, sign. I decided I did not want to be bothered with this company any longer so I gave my notice. They scheduled and cancelled so many showings of my home while I still lived there. It's their right to do so but they did not mind bothering me with multiple showing notifications, all while I was preparing to move. I prepared this house for move out so that I would receive every dime of my security deposit back. I had it professionally cleaned and we keep it in great condition. It's been over 45 days and they have not returned my deposit. No letter, no notice, no itemized statement, nothing. Are they not used to doing business in the State of Indiana? The law says 45 to return a deposit.
This means one of two things to me. That they do not have the business acumen to handle their responsibilities or they are so used to cheating people out of their deposits that they are not used to cutting checks after a completed lease. This is very sloppy for a company to do business this way.
I do not recommend this company. read more