This is a great place to go if you're looking to get in and out. They are so busy that they rush each individual and your nails will look AWFUL. The first time my friend begged me to go back because she was appalled I spent $50 on my nails. My sister asked if I did them myself because they were so bad. I thought maybe it was a fluke so I went back, I left and went somewhere else immediately to get them fixed. Like I said if you're looking to get nails done in 25-30 minutes go to escape, but your nails will be beyond terrible. I'll never ever go back. read more

I'm very disappointed in your hours but thank you. I found almond nails on west main next to shifters. The facility is much cleaner more room for social distancing. I'm very impressed with their services. See you later escape your loss my gain read more

The service was crap visiting from out of town was referred by a family member and was very disappointed in the way they treat the customers no I would. Not recommended this spa to anyone with my experience I had and they way your eyebrows in front of everyone while clients watching which is weird when you open your eyes and everyone looking not my cup of tea have seen. Better read more

Went in for a pedi/mani. It was nice to be offered a water on a hot summer day. No complaints with the pedi, it was great to see him unwrap new tools only for me. I also got a shellac manicure which turned out well but chipped a bit faster than I expected ( one nail after 4 days). Granted, I clean a lot and work with my hands but I've had shellac form other salons last 3-4 days longer without any chips. My only complaint is the timers. During both mani/pedi timers were going off all over the salon every few minutes. I guess an employee said the manager is having them use them to stay on time. But I found it very stressful and it took away from the experience of relaxing during my visit. Nix the timers, experienced employees can stay on time just fine. I have only been to happy nails in kalamazoo, and I would choose escape over there. But I may still look around for the perfect place for me. read more

The pedicure was great, but the lady that did my nails was rushed and they look awful. For paying $55 for a full set, they are lumpy and thick. I won't blame her for the crookedness on some because I bit my nails, but the shape is very very poor. I had to leave quickly, so once I looked at them after I left I was extremely disappointed. I'm in a wedding and I'm embarrassed of these nails. I had to try and fix them at home from filing down the sides she didn't do. Definitely not worth what I paid unfortunately :/ read more

I love this place, Gabby and Julie do amazing nails. My big complaint is they are horrible with scheduling! I get when you are busy it's hard to stay on top of it but when someone makes an appointment you should keep that time. It's not okay when someone sets an appointment and you make them wait 40 plus minutes after their set time. Then when you ask the receptionist what's the wait for your appointment and she says you're going to be with the next open nail tech and others go before you, that seems unreasonable. If it wasn't for those two girls I listed above I would never come back. read more

I come here every time I get my nails done, only ever gotten shellac and I'm always so in love! Whether they are busy or not i feel like I'm being treated as a valued customer! Everyone is always so nice and accommodating, and truly puts in 100% effort. They have the best colors and so many options to choose from, and are always getting new colors! Will be back more and more! read more

Escape Nails Spa - Nail Salons Near Me - Kalamazoo, Michigan

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A friend recommended getting my nails done here and to say I was disappointed was an understatement. Krystina was beyond rude and offensive, asking very inappropriate questions about religion. Even bringing up the topic of the holocaust never existing simply because I was wearing a religious symbol on my necklace. I told her that I was confused on why she was saying such comments and she simply responded with "well I guess we'll just talk about the weather!" (Ironically, my grandmother is a holocaust survivor) And proceeded with a condescending smirk. Never have I felt so uncomfortable and offended by a stranger. For the first time, I felt the need to walk out of a nail appointment. Not only was she making inappropriate comments to me, but also to others. It was very apparent that the two women next to me felt uncomfortable as well. The interesting part is that the owner was sitting right near us and did not interject! I called to complain a couple days later and with just saying my name he knew exactly who I was. He said he remembered the conversation and agreed that her behavior was very offensive. I'm not sure why he allowed the behavior to continue or why he didn't pull me aside to apologize. Not only was Krystina offensive but my shellac chipped after a day. I'm still in shock by the situation and have been thinking about it each day since it happened two weeks ago. All in all, I HIGHLY recommend going to a different salon! read more

The first time I went to escape I had a fine experience. Today, I went back to get a fill and color change and was disappointed. I asked for a quick file on my nails to shorten them just a bit. The technician shortened them to a good length and asked if I was happy with the length. I said yes but he then proceeded to shave off half the length he just asked me about. There is barely a tip left at all and most of my nails are uneven. Also, there was gel all over my fingertips that he just left on. The polish was also poorly done. It seemed to me like he just wanted to be done with my nails before he even started. I won't be going back. read more

My wife had a terrible experience. She made an appointment but was then made to wait 45 minutes. She had cold water during pedicure because the woman left to talk on her cell phone for 5 minutes. There was a broken table attachment on the chair she was sitting in so she had to hold her purse the whole time. And there was a very strong chemical smell. Unfortunate experience for sure. read more

Came in as a walk in for a color change. They were able to get me in quickly. However, it was the worst paint job I've ever gotten. It was sloppy and uneven. Worst 8$ I've ever spent in my life. I could've done it better myself. read more

This is really one of those places where it depends who you get. I got an elderly woman with short hair not sure her name, my nails are shaped horrible glue all over, I had to go home and file them for them to even somewhat look right. Ann is the owner and she does nails wonderfully. But wow the women I got had no idea what she was doing. I told her and she refused to do anything about it. Terrible. read more

Escape Nails Spa - I really don't like them - Nail Salons Near Me - Kalamazoo, Michigan

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The service I received wasn't bad. I've been a few times and usually I feel rushed. The facility is pretty close quarters and crammed. And the last time I went was my LAST time because it wasn't as clean as it had been previously. The staff is usually yelling at each other and there is a woman who works the front who is usually rude to the employees and unprofessional and argues with them and rolls her eyes a lot at them. It makes for a very uncomfortable time. read more

The first time I went, I had a pretty good pedicure, but it seemed sort of rushed since they have to time themselves. I got a "shellac" manicure about a month ago and it was horrible. My nails were chipping within days of getting them done. I ended up soaking it off after just barely a week (shellac is supposed to last at least two weeks). I probably won't be going back. read more

The nails are done well, and the salon is clean however the customer service is lacking. The language barrier is something I can get over however when they didnt understand something and got angry I decided I was done. I took my bridal party of 6 there the day before my wedding. My mother decided to pay for everyone's nails and told them just to tip. Pretty amazing of her really- however when one of the older technicians pulled her aside and starting scolding her for not tipping. She repeatedly say she wasn't tipping we were (since we all had different people) finally the woman was yelling "you no tip" and people began to stare... Mom then left and I explained to my guy that we had the tips- he then said something in another language and they all began speaking while the older woman still very loud. Never going back read more

Seriously hated this place. The guy cute me more than five times. My nails were bleeding. I immediately took off my acrylics the next day. YUCK! read more

Spend the $ and go to a Real spa or salon.....I'm a cosmetologist and nail tech at a local spa. It's hard to get my pedicures done at work.....never again will I choose a place I can walk in. UNSANITARY by LAW, poorly done pedicure start to finish and I was hurt by the technician on 4 occasions. read more

On a national scale, this place isn't that great. For Kalamazoo, it is my go to. Pretty standard pricing, and features at the salon - i.e. massage chairs, leg massage when you get a pedi, etc etc. $35 for a mani/pedi. As long as I am hanging around the Zoo, this is where I will go. read more

My regular place wasn't open one day during the holidays so I decided to go to Escape for a shellac/no-chip and it was the worst shellac I've ever had (and I get a shellac every two weeks). Not only was I in-and-out in less than 30 minutes (which is impossible if you're doing every step of the process), but I was with three different nail technicians at three different tables! On top of that, they didn't use a base coat and one of the three women cut my nails when I asked her not to. Of course, half of my set was all chipped and broken within a week. I can't believe I left a tip. Never again. read more

Eager to find a salon for a reasonably-priced pedicure in Kalamazoo (I've been paying $45 at another salon) I turned to Yelp and was excited to read the previous reviews about Escape. While I have had negative experiences at other budget salons, I felt optimistic and decided to give this one a try. I agree with the other reviewers' references to Escape's attractive environment. It is indeed far more attractive than many of the other budget nail salons in Kalamazoo and the staff is welcoming with complimentary bottled water and beverages. The salon is also large enough to accommodate a large clientele base. Unfortunately, my actual pedicure experience was terribly unpleasant. Sure, my nails looked fine by the end but my cuticles and surrounding tissue were cut and bleeding. I left with three large cuts that did not heal for well over a week; in fact, I couldn't wear closed-toe shoes for that same amount of time. While I have had several nail techs cut me before at other budget salons, I have never experienced any as deep or as long-lasting as these. On the contrary: good (and well-trained) nail techs will never cut someone in a desperate attempt at cuticle removal but are instead focused on the actual health of the nail and can remove the excess cuticle without inflicting damage. While I chose Escape based on the other reviews, I will never return. I do not believe some of the nail techs know what they're doing; indeed I question their training and licensing. The relatively inexpensive price ($25) is definitely not worth the associated pain or the risk of infection. read more

Awesome service! Love this place, I wouldn't go anywhere else! Quality work and friendly!!!!

My favorite nail salon in Kalamazoo, clean and friendly, it feels high end without the high end price. They have the best massage chairs and I've never had a bad pedicure or manicure. read more

I have been going to this salon for over a year and I am usually satisfied with the outcome of my shellac manicures. Ever since they remolded and got the DND nail polish my shellac manicures never last anymore. The nail polish is crap and starts to chip and pull up on the edges after a couple days. I got my nails done on a Thursday, my nails started to chip on Saturday so I went back on Monday for them to fix them, and all the nail polish is off by the following Wednesday because the polish wasn't lasting. I am disappointed because I do like this salon, but won't be returning because I can't keep spending $25 for my shellac manicure to last maybe last a week. read more

So this used to be go-to nail salon, but my last experience was terrible. If I could rate them as a negative I would. I had a pedicure and shellac manicure. The pedicure was okay. The gentleman doing it didn't talk the whole time. Didn't ask what kind I wanted, just went ahead and did it. Which was fine. My shellac manicure was one of the worst I've ever had. He didn't even get the polish close to my cuticles and it looks weeks old (it is only 3 days). It has already chipped. I called to ask what they could do and they told me to come in and "they'd see what they could do". FIX IT is what you can do. They were busy and rush to push me out the door and told me my pedicure was dry and told me I was good to go. No it smeared all over the shoe. WORST EXPERIENCE!!! read more

I come here often because it close to my house and the techs do a great job. However I advise everyone to avoid being service by nail tech Nicole. She is very rude. I do not cut down my nails when getting a full set. She refused to deliver the service I requested because her opinion was that what I wanted was ugly. I did not ask for her opinion but she felt the need to supply it anyway. Since I was unwilling to have my nails done the way she wanted to do them she passed me off to another tech. I found her behavior very unprofessional and will request to never be serviced by her ever read more

I am sitting here soaking my big toe in Epsom salts due to an infection from my pedicure I received here last week. The technician cut, sliced actually, the skin along the side of the nail bed. My nails looked beautiful at the time, and still do. But the side of my toe is puffy, swollen and oozing. I hope it heals and I don't have to pay a doctors visit for this infection! read more

I don't write reviews often but feel compelled to for Escape Nails and my favorite technician, Tommy. I live on the opposite side of town, driving by several salon options to get to Escape. I used to Groupon or drop in wherever to have my nails done but now am dedicated to Escape & Tommy in particular. He always makes sure I am happy w/ his work as he proceeds and understands the particular way I like my nails done. Specialized customer service in a busy salon is hard to find. Tommy & the rest of the staff has always been friendly and happy. The spa facility is pretty clean and has several chairs for mani's & pedis so little wait time. BTW, Susan is great too! TLC from Kalamazoo. read more

Would not recommend. Shellac polish chips within in a week and my feet were burned multiple times after I said the water was too hot. I swear the girl I had was doing her first pedicure ever. Awful experience. read more

They are gentle and very kind I recommend going there you get a really good deals and they have very good designing people

Love love love love love!!!! I'm all about sanitation and they open new tools for every customer! It's so relaxing and my shellac turned out awesome!!! Only flaw is the girl I had was on her phone while my nails were drying. She was young but did an awesome job on my mani-pedi! read more

I get my nails done here regularly and my good experiences are hit or miss. They try they're best but are often swamped. Try and go at a lunch break or right when they open for best service. If you find a tech you like, request them as you're heading in! Secret to success at Escape read more

I went with a friend to get pedicures. We got there at 2:47 and were told the wait would be 30 minutes so we wrote our names down on the list with phone numbers and the service we wanted (pedicures for each of us) and sat down. The receptionist was extremely flustered and couldn't seem to keep any of the appointments straight. We waited for an hour and then watched them take another couple that arrived 30 minutes after us back to the pedicure chairs and were then told they were ready for us. They motioned to the manicure table for us and we said we were waiting for pedicures. They told us the receptionist got our request wrong and that they would get pedicure chairs started for us right away. They brought us back to the chairs and we waited another 20 minutes before someone came over to us. They started on my friend and I continued to wait with my feet in the water. She was about halfway done and we asked how long it would be before they could start on me as well. Every time we asked they responded with "oh just a few more minutes". She was completely done before anyone came to help me. When they got her out of her chair I got up to leave as well. They apologized and asked if I would like to make an appointment for another day. I responded with no and started to walk out the door and they called me back and handed me a gift card which was very nice of them considering I waited for almost 2 hours without being helped. The gift card turned out to be for $10 which isn't even half of the price of a pedicure. We got back into our car at 4:27 making the total wait time 1 hour and 40 minutes. I will not be going back. read more

Best Nail Salon in Kalamzoo!! Everyone is so nice, my nails always look amazing and I'm always in and out! It's not crazy expensive and it's extremely CLEAN! read more

I've always had great service when I come here. I'd recommend them to anyone. I've only had one bad experience, the technician cut almost all my fingers with the drill. I typically get the owner, so I don't have any issues. But I'd still return again, even after the one visit. read more

Escape Nails was recommended to me by a friend and I am so glad it was. I have gotten many pedicures here and have brought my family and friends also. The atmosphere is great and all of the technicians are friendly and very very professional. I have been many places in Kalamazoo and this is the best by far. Every pedicure has been good and well worth the price. Great location too!!! read more

Messy, unprofessional, not very friendly. Went for a fill and my thumb nails were filed unevenly. Also they charge 45 dollars for dip powder which is outrageous. Phoenix nails does the job perfectly each and every time and they charge $30. Escape is not worth your business. read more

My daughter went there. They didn't listen when she told them they were doing a French tip wrong. Went elsewhere to get it fixed. I do not recommend going here. read more

Reasonable prices but the pedi service wasn't very good. The salon wasn't as clean as I would like it to but better than some of the other salons in town. Will probably go back. read more

I have always had fantastic service here! If you can, call ahead and request Tommy or Susan! I get regular acrylic/gel manicures with Tommy, and I won't go anywhere else. Tommy takes his time and focuses on the details, leaving me with beautifully manicured nails EVERY time. I also have several friends who see Susan, and they have RAVE reviews of her work as well. Walk-ins will often be seated with whomever is available at that time -- so if you have your nails done by another nail tech and are pleased with their work, be sure to request them next time. From my experience, Escape's nail techs are friendly and enjoy building relationships with repeat customers. Well worth the visit! Also, they accept credit cards but prefer cash payments in cash. read more

No stars not happy with them at all. Gave my daughter money to get her nails done and she showed the woman a pic of how she wanted it. Needless to say she didn't do what my daughter wanted and even forgot to put the topcoat on and my daughter had to remind her to do it. I called when my daughter came home to explain I was not happy and neither was my daughter, Kong answered the phone was quite rude and rushed me off the phone. Poor manners and a shitty job done. Don't go there. read more