We appreciate this company very much for all the help they have provided to us!! Ernie is the…read morebest !! He took his time to set traps all over our attic and spray inside and outside the house. He is super nice, very experienced and knowledgeable. For the price you pay- it is so much worth it to get their services. His manager Xander is the best too!! I guarantee your pest issues would be over when you use them. TRUST! An updated review - Derick has been here in our house twice and he's awesome! Friendly and professional at the same time. Our puppy Rocky loves him. Derick's service was fast and efficient. Thank you Derick!

We had a really bad flea infestation in our backyard that was getting worse by the day. I called…read morePremium Termite & Pest as I previously contacted them to get a quote for tenting and loved their quick and friendly service. Again, they did not disappoint. A real person answered and listened to my concerns. I was given a quote and explanation of what services to expect all in the same phone call. I booked them immediately. Erica came to the first visit, she was very friendly and listened to my concerns regarding the flea infestation. She assured me she would drench the hard and do her best to get rid of the fleas. She explained how long it could potentially take to see results. She continued to come and sure enough the fleas were gone in the timeframe she indicated. I highly recommend Premium because of their great customer service, great employees, and results. Their prices are reasonable and they are even willing to work to create a plan of action that works for you time wise and financially. They always give a courtesy call and/or text prior to coming which helps tremendously for us busy parents.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

We get a quarterly bug spray because our house always has ants and other creepy crawlers (spiders,…read morecentipedes) especially in the summer months. Since we've been doing this service the amount of ants we get has drastically reduced. Used to get them on a daily basis in the summer and now they only pop up once in a while, I quickly and easily arrange the service and the bugs don't come around for a long time. Traditionally bug sprays and deterrents you buy at the store weren't working for our house in North Torrance which is notorious for ants. Thankful to have the service as I'd previously have to clean the house a lot and make sure there wasn't a spec of food out or accidentally dropped on the floor. Couldn't even leave food in the cupboards, had to have it all in the fridge all summer long before. We also used to get cockaroaches on a weekly basis but since we've started the quarterly cleaning service, I haven't seen a single one in almost 2 years. I love how quick and easy the service is because a lot of times when professionals come to service the house you have to clear your whole day, interrupting your work or whatever you are doing. Dennis and his team get in and out with minimal disruption and make maintaining my house easier. They do a good job!

We have done spot treatments for termites with Dennis. He is professional, does a great job, fair…read moreprice, and is honest. We are happy with his work and would highly recommend.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block…read morelooks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time.

Dodjer was very responsive to my request for a termite inspection. He came over after the Memorial…read moreHoliday weekend and did a thorough assessment. He was one of 3 vendors I chose to do the inspection and provide a quote of the service options. Of the 3, he was the most reliable, responsive and affordable. He sent detailed pics along with his estimate, priced fairly and went above and beyond making sure he didn't miss any areas while doing to extermination process. He is going to follow up a week later to make sure everything is holding up well and do any patch ups if new termite holes appear. I appreciate his meticulous work ethic and doing right by the customer. Thank you! I highly recommend Casualty Pest Control if you have pest control issues.

Had a problem with insects all over my grass and my veggie garden. I didn't want to buy toxic…read morechemicals that would later be consumed by my family. Dodjer took the time to educate me on the natural supply he uses to keep the insects away. I have been so happy with his service and product that now 5 of my neighbors use his services. Great customer service, great price, and great product!

The owner was extremely responsive to my needs. I live in a condominium complex with 99 units and…read morethe company we had before us could not control the cockroaches in it since I moved here in 2017. Over the past year in 2021, there has been an outbreak of cockroaches. After only one treatment and leaving a jar of honey open after their treatment, and after emptying every cabinet in my unit and storing everything, including food, in my garage , it feels like they have been eradicated. I just spoke to the owner who is going to have someone return in less than 10 days to inspect and review whether we need another treatment. I have never felt safer in my life. And I have had no cockroaches approach my opened honey jar in 2 days since Monday and it is now Thursday. Take that, any company who wishes to challenge them!

From the owner: Serving all of Los Angeles County and the South Bay. We offer the Best Service, Reasonable Pricing…read moreand Love Referrals. 424-224-7009

We requested a one time general treatment and Anthony was super friendly and knowledgeable when we…read morehad questions about the treatment and preventative measures when he got to our house.

Very disappointed with the "free inspection" I received from a Tech named Hamilton . The technician…read morecame out, took a very quick look around, and said he needed to see the actual bugs to determine whether we had termites. That was the extent of the inspection. I was expecting a more thorough evaluation of the home and possible signs of termite activity, especially from a professional company. Instead, it felt rushed and unhelpful. If the inspection depends on customers catching and saving bugs beforehand, that should probably be explained when booking the appointment. Unfortunately, this experience did not leave me feeling confident in their service.

Fantastic company. On time and ensured pests were gone. The follow through is fantastic. Highly…read morerecommend

Friendly service and great work! They helped us for what we needed at a price that felt reasonable…read more Would use again if in the area

I recently had the pleasure of working with Milton and his son and I couldn't be happier with their…read moreservice. Not only did they do an outstanding job inspecting the exterior of my home for entry points, but they also helped me screen off those areas to prevent any future issues. What stood out to me was their dedication and expertise in the field. They were not just professionals in exclusion, but also true San Francisco 49er and Philadelphia Eagles fans, which made the experience even more enjoyable. Their passion for football mirrored their commitment to the job. What truly sets this small business apart is their exceptional customer service. After the work was completed, I encountered a minor issue, and I called Milton and his son for assistance weeks later and they came back to follow-up and address the problem, demonstrating their commitment to customer satisfaction. I can confidently recommend Absolute Serenity to anyone in need of their services. They are not only experts in their field, but they also go the extra mile to ensure their customers are happy. You can trust them to tackle (Bosa-style) any issues with professionalism! Also, I informed Milton that I got a quote from a big company which was outrageously high. Milton's rates are very fair and more accurate. Always happy to support small businesses instead of the "big corps".

Don't waste your time with this guy. 2 missed appointments and billing issues with my account. I…read morepaid him with Zelle, and I was sent an unpaid invoice notice. I paid for the quarterly service, after he was a no show for my last appointment I was told I have to start over with the initial $300 fee. This guy is a scam. Don't get me started on the other missed appointment. I hear someone at my ring doorbell, I come outside and the guy is already in the truck driving passed my house leaving and looking directly at me. I gave him several chances but unfortunately I had enough. He doesn't care about his customers. Customer service needs a big improvement.

After being completely fed up with Orkin, I decided to try a small business. So happy that I did!!…read moreMathew is so nice, professional, and easy to work with. Big bonus, his Service did a better job of keeping the spiders away! He really knows what he's doing. Stop letting spiders rule your house & yard!

I needed help getting rid of black and brown widow spiders at my property in Inglewood. Matthew is…read morea true professional who responded immediately and maintained excellent communication. He showed up right on time and was incredibly thorough with the treatment, which gave me total peace of mind since kids are around the property. His pricing is very reasonable, too. Highly recommend!