I've used this company for several years now and have always found them to be reliable, courteous, and easy to work with. There's been several times now where they've taken care of additional issues for me outside of the regular maintenance, and each time I expect an elevated bill for their additional work, and yet the bi-monthly bill comes for the same, consistent, and very fair amount. I think it's refreshing when you have a company that appreciates their clients as much as we appreciate their service. As other reviewers have mentioned, they have integrity and great values. I recommend them highly. read more

Great experience with Bug Stop. Knowledgeable tech that provided the right service (no over selling!) and diligently administered the product. I signed up for routine maintenance as well! read more

We've used Bug Stop for years now and they do a great job. We recently moved and had ants invade our new home. Bugstop was able to come out and spray in between our regular service. Wish they offered quicker service because we did have to deal with the ants for almost a week due to scheduling issues but now they are gone! read more

John is the best! He does a thorough job and always ensures he has all the details regarding the "problem zones" before he starts, and is very efficient. We had an ant infestation in the summer of 2024, and just as I was about to lose my mind, we called Bug Stop. In just one visit, we haven't had the problem again! This year, just as a precaution, we asked them to come for a spay again. If you struggle with bug issues during the year, call Bug Stop, they are 10 out of 10! *To all pet owners* John is also very considerate. He makes sure my cats are safe during the process and in a separate room with me while he gets the job done! read more

I've been using Bug Stop Services for the last several years and I would not recommend anyone else. The moment I see the ants starting to go crazy (usually around summer time), I shoot them a message here on Yelp and the reply is quick. Cesar, the owner came out within hours today to service our ant problem. The spraying is quick and I don't have to worry about my kids being exposed to any toxic chemicals. The ants tend to disappear quickly and are gone for 1-2 years. I will always recommend this family owned business. All the personnel I've come across with them have been very kind and very informative. The money is well worth it. Thank you for always giving us great service! read more

Our home had been overrun with pesky ants the past couple summers and nothing could stop them until we came across Bug Stop Services. With cats and a baby in the house, we were nervous about chemicals and other pesticides, so Bug Stop used their "green" spray and gave us peace of mind. Cesar was extremely professional, friendly and quick, and knew just what to do. We haven't seen an ant in our house since May thanks to him. We will definitely hire Bug Stop again should we have another bug issue. 10/10 recommend! read more

Been using them for years and highly recommend // great company and great people. Kid/Pet safe options.

Front desk girl, April, is so nice! Super friendly and really tries to assist with questions or if there is a bug emergency at the house she does what she can to help accommodate schedules. Technicians, Chris and Elmer, are very professional, friendly and educational. They gave me the option to use a nontoxic, more natural spray inside the house when I was concerned about the safety of my daughter and dogs. Great business to support! read more

Meet my exterminator! http://static1.px.yelp.com/bphoto/JuuYVbeB7vh7Hlh-2AgJUg/l My technician, John, comes once a month to treat the exterior base of my townhouse, so that I will never see bugs indoors......keeping in mind that the pesky critters come from the outside in. John is wonderful.....professional, knowledgeable, accommodating, efficient. John and Cesar work in the South Bay area. They cover the Beach Cities including El Segundo, as well as Long Beach, San Pedro, Palos Verdes, Rolling Hills, and of course....Torrance. The Bug Stop biz card lists ants, bees & wasps, beetles, roaches, fleas, mice & rats, spiders (shudder) and..... termite services including orange oil environmentally friendly treatment, fumigations, and even wood repairs. I cannot live with creepy crawlers. At my former vintage fixer house in Woodland Hills, I discovered ants when I moved in. I tried everything off the shelf at Home Depot: the spikes, the powders, the sprays, the traps. Nothing worked long-term. In fact, I spent a considerable amount of time & bucks and didn't even slow the ant trails down. Then my major plumbing work began, and unearthed water bugs, which are HUGE roaches. Holy crap I was skirred to walk through my kitchen. THEN.....rat sounds in the attic. My neighbors had fruit trees and never picked up the fallen fruit. It was an AYCE buffet for rats. The day my cat placed a live rat in my closet was the day I called an exterminator......haha..... Rats are hard to get rid of when you've got a tile roof, I learned, but bugs are rather a breeze to control. I will never again attempt to do it myself, however. It was costly and ineffective, compared to professional extermination services. So, when I moved to Redondo, and saw ants in the kitchen, the first thing I did was contact an exterminator in my area. I highly recommend Bug Stop, is my point here. If anything's bugging you, these guys can help. read more

Just a follow-up from my previous review. I got an immediate response and the folks at Bug Stop came right out to have my place treated again with no additional charges. John was great and gave me the confidence that his company stood behind their product and services. I will definitely reach out to them next year during the spring time to have my house treated again. Thank you very much John! read more

I have been using their services for over a year, for the bimonthly service (inside and outside my house). I am impressed at how polite the people who do the scheduling are via phone, and they are pleasant always and good about leaving voicemails. Sometimes I feel like the person doing the spray does the job haphazardly/rushed - but you just have to be a squeaky wheel and call them to let them know. I was impressed with Cesar's responsiveness when I have complained. I have noticed they may not pick up their office line after 4pm on some weekdays. On weekends they closed i believe. And lately it seems like they are extremely busy. I sure hope they are able to keep the positives up and maintain a consistent/overall positive level of service. read more

Called yesterday because we were having a flea problem at the house. The fleas were eating us alive and we tried chemicals we purchased from lowes with no results. My baby boy started to get bit so it was time to call the professionals. The lady that answered the phone was nice, attentive and understanding. She got me booked for the next morning. The technician arrived early and was very professional. Did what he had to do in less than 30 mins. So far great service and I would recommend this business. I just hope the flea will be gone when I get home from work. Will write a review of how the treatment worked. Thank You! read more

I had a termite inspection done July 19, 2016 by Cesar. He answered all my questions and was friendly. He gave me a very honest and thorough evaluation of my home. I have been in contact with Iliana from Bug Stop to try and set up an extermination date. She has been very patient and helped me with all my questions. She made sure to explain all processes to me. My extermination date is set for a month from now. I'll be sure to update my review when it's complete. read more

I have had Bug Stop Services come service my home several times in the last 4 years. John, the supervisor, is a man of integrity and superbly attentive. I really appreciate how he has repeatedly gone above and beyond for us. From having my roof fixed, taking off his shoes during upkeep visits (Asian home), telling my hubby how to prevent termite damage in our attic, following up with me without me having to chase him down... John has been amazing! He is extremely generous with his knowledge and resources. I know it must seem unusual for someone to rave about a Pest Control Company, but Bug Stop and John are rave worthy. I 100% endorse this company that stands by their work and treats their customers like GOLD! =) As a 7th year Yelp Elite I am telling you that this is a company you can TRUST! read more

This service is fantastic! I called and spoke to Melissa yesterday and they sent out Bryan today! He removed an interior wasps nest that was disgusting. He was professional, calming and very thorough! They are the best! Look no further! read more

I will take this review through the various stages. Step #1, called Daisy who was helpful and got me scheduled for a meeting with Caesar within a week. An inspection is $125 which will ultimately go toward the work to be done. I imagine my job will be minimal, I have very little exposed wood, but I've started to notice some remnants of termites hard at work in specific areas. Step #2, inspection by Caesar went great, except for the fact that he found a few 'hot spots' which will require some spot treatments, as I suspected. I was told Caesar would arrive between 8-10am, and he did, including a phone call in advance. Caesar was professional and thorough with his explanation around my options for treatment. Caesar had to come into my home to inspect some areas (outside decks) and he was cautious and respectful of my home. I actually enjoyed my short time with Caesar, he's a good family man. Step #3, the spot treatment process is scheduled for the future... more to come. read more

I've been using Bug Stop for a couple of years. Every month, John comes by and sprays the outside perimeter of my house. John is friendly, knowledgeable and so professional. Thank you, John!! read more

I've been putting off writing a review for this company because I kept expecting something go wrong. I am pleased to finally announce that Bug Stop Services is THE GREATEST BUG KILLER THE WORLD HAS EVER KNOWN! We have been in a battle with ants for several months. We've used every type of poison, every type of bait on the market to no avail. My husband thinks I created a new strain of super ants with the amount of bait I fed them. They just kept coming no matter what we tried. And these devious little monsters weren't interested in food. They just wanted to hang out with us in the house. They were coming up through cracks in our hardwood floors. They were coming in from behind cabinets in our kitchen. It was either poison myself spraying Raid throughout the house or call a professional. After reading several reviews on Yelp, I called John at Bug Stop Services. John is extremely knowledgeable and calmed my raging anxiety about these stupid ants. I was convinced that the ants would survive and return. John was at my house the following day. It has been over two weeks and the ants are persona non grata. I do not know what John carries in his magic silver bullet of death, but it has eliminated my ant infestation. I'm still finding ants - but they are all DEAD. That, I can live with. Do not call the franchised extermination companies for service. They overcharge and will hound you to sign a contract. Go with a local small business like Bug Stop Services and you will receive the personal attention and service that you deserve. I wish all companies were as responsive and deliver what they promised. John, you are my hero. read more

These guys are AWESOME! If you need honest bug guys, call John and Cesar! Obtaining a monthly bug service at a decent price can be really difficult. But Bug Stop shows up, and is able to spray when we aren't home. We know that during the first week of every month, they'll be here... And we're glad they've got our backs! HOW BUG STOP CAME TO OUR RESCUE: After we moved into our home, the termite company that did our inspection and actually charged us to do the work before we closed escrow didn't tell us about the subterranean termites. We found them in the midst of our home renovation. To make matters worse, we couldn't move forward on renovation until someone could come out to drill and treat for the termites. When we called the original termite company, they couldn't schedule anything for at least 3 weeks. YEP. BUG STOP CAME TO OUR RESCUE. Bug Stop stopped by the next day, after we called in a panic. Bug Stop showed up when our original termite company wouldn't. And they were able to treat for subterranean termites the next day. Our renovation was able to continue the same day they treated. HELLO. That's pretty darn excellent service. Call Bug Stop. Don't call them now...scroll up, push the button, and call them RIGHT RIGHT now. read more

After having a pest issue at my commercial property, I contacted John at Bug Stop Services to remove a rodent and perform a property inspection to identify points of entry for pests. John was able to accommodate my service request the following morning and arrived promptly at 7:00am. John was professional, very accommodating, patient, and had a great sense of humor to calm the situation. I highly recommend Bug Stop Services, 5 stars! read more

Caesar came out within a couple of hours of answering my cry for help against the big bad ants that had invaded our house on a Friday. Luckily, a trail of them had developed so he was able to track them, inside, outside and underneath the house. He told me they would be gone by Monday. They were gone the next day and have not reappeared since. Additionally, he found subterranean termites that should have been eliminated by our fumigation last year. He helped me find my contract with the other company to determine whether they were still accountable for their elimination and helped me understand the terms of the contract and the chemical strength and process they should use for eradicating them. Suffice it to say, I am bringing them back to look at replacing the wood destroyed by the termites on the roof. I can't recommend them highly enough. This is customer service at its best!!!!!! read more

*** Services were not contracted, this review is for CUSTOMER SERVICE *** I ended up not using Bug Stop Services, but I wanted to, at the very least, put down how helpful John was and my experience overall. I basically went through a massive amount of drama with another Termite Company, that will have the opposite of this review and with whom I did not have work done, and John was gracious enough to receive my call on a Saturday no less! He took the time to speak with me, explain what they would have to do, timing for exit/reentry into the property, and even provided possible dates to accelerate the fumigation that I was requesting. While I did not use their services for other reasons entirely outside of my control, I *wanted* to use them just because of John's assistance to detail and help. It was a pleasure to speak with John, and if anyone needs to get advice and or at the very least, an inspection, I would highly recommend giving this company a call. If need be, ask for John! read more

Update: John called few weeks later saying that he was on a vacation and coudln't follow up sooner. He offered to waive the inspection fee, but unfortunately I wasn't able to take up on his offer yet. Definitely make an appointment ahead. Updating it to 3 stars. ==================== Hate to dent their 5 star rating, but so far the service level I received is non- existent. I left them an online inquiry before a wknd. Didn't hear from them. The following week called and left VM, still no response after few days , so I kept calling different times of different days. Finally a friendly lady answered. She told me an inspector would call to schedule an appt before the end of day. No one called. 2 days later still no call. read more

In all honesty I call bug stop 1st one ever the summer starts because a ants or small spiders John a bug stop is very professional and prompt he is great at explaining what is to be done at my home. Bug Stop is definetly the best read more

We've used Bug Stop 3 times in the past 2 years and we haven't seen a single ant in our house since! We used to get horrible ant infestations and tried using every product available in the pest aisle but the results were always temporary and we were back to square one within days. John always shows up with a smile and gets straight to work, he's in and out in 15 minutes and whatever magic juice he has in his spray bottle really works! Worth every penny and probably cheaper than trying or buying all those conventional baits and poisons over the years. The second I see the start of ants creeping around, Im on the phone with Bug Stop. They are reliable, quick on the job, and their product works! read more

Update, I have called the company a few times for follow up services and they have not returned my calls. I'm moving onto another company. ------------------------------------ Original review: I am very pleased with the service I received from Bug Stop Services. They were quick to call back, very informative with prices and options. Cesar was VERY punctual. Cesar was also informative, patient with ALL my questions, he did not seem hurried and took his time with answers and overall service. He was very polite, professional and efficient. I ended up signing up for a maintenance program. read more

I just had my house tented and it was an easy and pain free process. John from Bug Stop Services was very professional, knowledgeable, always on time, always returned my calls and answered my questions. His estimate was also within my budget and it worked out perfectly. Thanks John! read more

Bug Stop Services - Pest Control Near Me

We have had an ant problem for about 2 months in our new home, and after unsuccessfully combating it ourselves, we finally decided to call someone about it. I called with the hopes of trying to set up something for the next day. Not only did a technician get back to me promptly, but John (he's awesome by the way!) also said he could come by first thing the next morning, which was perfect for us. He came by, sprayed, answered some other pressing questions of ours and was in and out in an hour. As an aside, it turns out we might have termites as well, but instead of giving us the hard sell on additional services, he strongly encouraged us to get back in touch with the company that gave us a clean termite inspection 2 months ago (we just bought the home) since the money we already spent with them should go towards additional services. If for some reason that doesn't pan out, I will definitely be calling John back ASAP. The ant service is guaranteed for 30 days, so if these pesky ants don't disappear, I can call back! Stay tuned, but I am optimistic. John was so friendly and knowledgable and we were quoted a great price! I really felt like he took care of us! read more

Tried contacting multiple times to schedule an appointment for termite treatment and wood repair. No one called me back.

I used Cesar for our duplex termite tenting job. We had obtained 5 bids from other local companies. We now know that we made the right decision going with Bug Stop. Cesar's crew was professional, reasonably priced and even was careful with our newly planted landscape flowers! The last company we used walked through and over our flower beds which ended up costing more money to replant and headache to boot. We were so satisfied that we had them come out and do our own home. We also had them repair some dryrot areas since their bid was better than the contractor we were going to use. They did a great job. Thank you! Kelly L read more

I phoned Bug Stop Services to have my home inspected for bed bugs. The receptionist said they tented homes, and I wondered if she meant that was the only approach used. Juan checked my home. He arrived when scheduled, and was thorough and honest. We discussed treatment approaches, and he said they only tented when very bad bed bug infestations were seen. I paid about $185, refundable if they handled the problem. That approach was fine with me, as I felt I would have a honest review. With the holidays approaching and family visiting, I needed to know where I stood. I recommend Bug Stop Services. read more

3 words "Long Live Cesar"!!! These are times I LOVE Yelp. Needed to do a termite report for a Refi. I was nervous because I wasn't sure if I could trust any termite company. Not with this company. Thanks Cesar. I feel like you were very honest and extremely helpful. read more

I have been using this for years I love it, I really don't see any type of bug or insects for exactly the 12 months and as soon as I do I am spraying again..I recommend this product especially if you hate bugs read more

Cesar is very receptive and the staff at the office acts quick on any issues or concerns we have. We have encountered a major ant problem for the past three years and after our first treatment we haven't seen one ant for over a month! Great company and great service! read more

I called Bug Stop last Thursday on 5/25/17 during business hours. I got the answering machine -- so I left a message. I'm still waiting for a call back on Friday 06/02/17...... UPDATE 06/09/17: I received a call about 1/2 hour after I posted this Yelp review from IIliana. She apologized for not responding sooner. She offered a free termite inspection and a discount on other services. I made an appointment for the inspection. Cesar came and did a thorough inspection -- he was professional and knowledgable. He went into the attic and underneath the house, also checked the garage and side fence. He took videos of the trouble spots he found. There were a lot of termite droppings and a water leak under the house. We are very thankful that he came and was able to find the problems and explain what we needed to do to fix them. read more

Caesar was so great and helped my family get rid of our growing ant problem that had taken over our backyard. The ants had gotten so bad that our kids could no longer be outside. I called bug stop and Caesar came out that day and sprayed. I have not seen one ant or spider since that day! Thank you so much! read more

We just had our first full service for ants and spiders, and it was affordable and convenient. John was very professional and knowledgeable. We will use them going forward for quarterly service. read more

We've been using Bug Stop Services since 2010 and have been so impressed with their level of customer service. John is great - so personable, thorough in treatment of our premises, dependable, and trustworthy. Customer service from the office is great and we are confident when we call them out that they will be there and do a great job. We are proponents of supporting local businesses over bigger, national chain companies.....when you find a good local business like Bug Stop Services, you can count on good customer service and a job well done. Thank you Bug Stop for helping us keep pesty ants and spiders away! read more

Purchased a house knowing there were existing termite problems, and started researching on the web for a termite service. Firstly I went for one of those huge national chain where you often see their commercials on TV - (few hours late with no phone calls, I had to keep calling and was told that the agent did get assigned for the job and will eventually turn up). While I was waiting I did some research on Yelp and found Bug Stop Services and spoke to Cesar himself, and like the other reviewers, you immediately get a sense of his passion and the vast knowledge he has on the topic. We spoke on the phone for a long time and I actually learnt a lot about the different options I have for my termite problems, and we made an appointment for him come to the house to evaluate the situation. Finally the agent from the first company arrived and was in and out very fast and despite the uniform and the truck etc, did not seem all that professional (kept talking about other pest control things he can do on the side for me for a better price for not going through his employer!) and I had to wait for a day or 2 for my quote etc. I knew straight away that there was no way I would go with their service. Next day, Cesar came out and took a look and evaluated my situation and gave me a quote on the spot and agreed to start the tenting process that same weekend! During his visit I also learnt that they are a local business that care very much about their work and their reputation, in this time of economy down turn, if you don't support small businesses, who do you support!? - SOLD! on the spot. The tenting went smoothly, except for 1 not so tiny mis-hap. We had a skunk living peacefully under our deck without us knowing - as we have not moved into the house yet. Before the skunk passed away he left something for us to remember him by. As I have not really smelled a skunk before I kept thinking it was the left over smell from the tenting, and would go away in a few hrs. Returning to the house after a few days only to found the smell got worse, and a friend promptly told me that had to be the smell of skunk. Emailed bug stop's website around mid-night in a panic with the problem. Cesar called me in the morning and let me know he was coming that day. Long story short, he came out and found the poor dead animal, got one of his technician to remove the animal and the soil around it and placed a bunch of odor remover sacks all around the house (by this stage, the smell was out of control) - the only charge - cost of the odor remover. All in all, I cannot complain about the service from Bug Stop. Just got off the phone with Cesar as I was still waiting for the report for the tenting (which you need for the warranty - the only reason why I was taking 1 star off as this report was taking quite awhile) he said he was going to email the report to me today, and when I told him that my husband did not want the monthly pest control service as he was going to tackle all this himself - (right!) Cesar proceeded to give me advice on what my husband should do etc... (1 star back to make it 5!) If I ever have any problems with pests, I would not hesitate to call Cesar as I know he will get the job done! read more

They are so friendly, professional and responsive. I love that it's a family owned business. Great service. Would definitely recommend.