I purchased my ESQ Watch in 1999. I never had any problems with it except for getting new batteries…read moreand had it cleaned once. About 2 month ago the pin on the band broke off . After reading all the reviews, I took it to Blue Diamond Jewlers to see if they could repair it. They went out of their way to fix it. The ESQ company went out of business 8 years ago, so the pin was not an easy fix. I want to give a shout out to Teresa who went beyond the call of duty. They could not source a new pin, so she called me and asked if she could send the watch to a company in LA which has watches like mine, and could possibly replace the pin. That company did replace the pin and put the band back together again. And not only that, I was only charged only $15.00 for the repair. I will always do business with Blue Diamond as they are professional and have interegty .

I had my engagement ring reset at Blue Diamond and it came out better than expected. Truly…read moreeverything I wanted and more. What stood out most was the attention to detail. Nothing felt rushed. Every step felt intentional. Altaf was incredible from start to finish. Clear communication and consistent updates. He made sure I always knew my ring was in good hands. If you care about craftsmanship and want someone who treats your ring like it matters, this is the place. I would trust them again without hesitation.

A real Napa Valley Gem! This shop is a true staple in the…read morevalley. The owner has traveled the world and has an incredible assortment of pieces. There is a nice mix of antiques as well as newly purchased gemstones and jewelry. I definitely recommend visiting the shop before the holidays to find that unique gift for someone special. They also specialize in jewelry repair!

I love this beautiful and unique shop. So many treasures to be found, both new jewelry and unusual…read moreantique pieces. I enjoy exploring their diverse selection and finding gifts for friends (or myself!) You can also bring jewelry in to be repaired. Highly recommend. Fun, eccentric, local place.

We had a lovely experience designing our engagement ring with Lauren. We came in with a few rough…read moreideas of what we were hoping for and she helped bring our vision to life. We initially shared a few pictures and ideas and she was able to source the perfect champagne diamond that we fell in love with. Lauren was thoughtful in teaching us all about the ring process and different kinds of settings and stones. She was pleasant to work with and helpful in sharing her knowledge. We are so happy with how the ring turned out and it was exactly what we were hoping for in working with a custom jeweler.

The customer service is exceptional here. I went with a family member with a speech impediment and…read morethey were so polite and understanding, it was heartwarming. They helped her size a ring, and did an excellent job! I highly recommend Lauren O Jewels for sizing or repairs for rings. Also, they have a stunning collection of jewelry. SO shiny!!!

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

Very friendly and knowledgable. They fixed my watch and pair of gold earrings. The service was…read morequick and affordable.

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

To be clear, they get 5 stars for excellent work. It was really frustrating to call so many times…read moreafter it was supposed to be done before i could get it back.