Went to Wood Mizer yesterday to look at purchasing a wood mill. The guy behind the desk was on the…read morephone and didn't even look up to acknowledge we were there. After waiting several minutes and no indication he was ever getting off the phone, we walked out. No sales people asked if they could help us. There was a very enthusiastic young man who was eager to show us the machine. He carried the company yesterday and the only reason for anything higher than one star.

I bought my saw here last year and I love it. The LT-15 Wide was everything the manager said it…read morewould be and more. These guys know their stuff and will demo a saw for you before you buy. They will help you after the sale too. I drove 500 miles from Nevada to deal here. It was so worth it getting everything I needed and all the advice that I drove back up today just to thank them, and get my blades sharpened. I could have shipped them but it's always better in person. I love my saw and have to give lumber away just to keep sawing. I never wanted to be in the lumber selling business but may have to so I can keep cutting. I need a bigger property. Thanks Guys

More than a year after Exceptional Glass installed a shower door for us, I called their office to…read morereport the door was stiff, and hard to open and close. Chris came out the next day, at no charge. He fixed the problem and cleaned the glass before he left. Fabulous customer service! It is obvious this small business takes pride in their work.

These guys were great. They were on time, polite, listened to what we wanted, did a great install…read morejob, left everything clean and tidy, and were relatively inexpensive. I would also call them "low drama." When the installers put on a different shower door handle than what we ordered, we called the office to ask if it could be replaced with the one we ordered. I talked with Chris about it, and he looked into what happened. He explained that even though they had ordered the handle we requested, their supplier had sent the standard package. He said he would re-order our handle and call us when it came in to schedule putting it on. True to his word, about a week later we got a call saying the handle had arrived and asking when we would like to schedule the install. A dude came out as scheduled, and installed the new handle in just a few minutes with a smile on his face. Would it have been better if they had noticed the handle order discrepancy before initial install? Sure, but mistakes are inevitable, and how they handled the situation was perfect. They have earned our trust as a result. We have already recommended them to someone else looking for a new shower door, and would definitely hire them again.

I had my large front window glass replaced using this company. They were honest, fair, reliable,…read morefast and friendly. The price was so surprisingly cheap as I expecting to have to pay a lot more to replace my window with a broken seal. Wish I would have done it a lot sooner. The technician even fixed my front door as it was sticking just because he was a nice guy. Amazing! Use this company and you will have no regrets!

I had PNW Glass install 7 new window glass replacements this last week and couldn't be happier with…read morethe results. From measurement to production to install the timeframe was very quick, matter of days. Price seemed very fair that I didn't even shop it around.

I decided to spruce up the bathroom in my almost-thirty-year-old house. The glass shower door is…read morestill in great shape overall, but some of the minor hardware pieces were showing their age. I was surprised to find a label inside the door track which, in over twenty years, I had not noticed: CustomLine Shower in Lake Oswego. And I was pleasantly surprised to find that the same company is still in business. I e-mailed a few pictures. They responded within hours offering options to replace my worn-out hardware. Some of those parts had to be custom-made. But I picked them up the next day. Everything fit perfectly. And these few improvements helped my overall project. It's not often you find a company that's been in business this long. But I can see why this one has. The people were friendly and helpful... oh, and knowledgeable and skilled too. And the product is great.

UPDATE: A couple of…read moredays later, the shower wall and door were installed--for which I had asked the salesman to be present, but he did not show up. As soon as the installers left, I went into the bathroom to look at their work. I noticed immediately that theys hadn't installed the side trim pieces, hard vinyl strips that help close the gaps above, between, and below the two hinges that hold the door to the tile wall. I called the salesman, he called the installers, and they came back and installed the strips. After I had waited longer than the required 24 hours for the sealant to cure, I started using the shower again. After each shower, I had to mop up large puddles outside on the bathroom floor. I called the salesman, who agreed to come back out to the house to diagnose the problem. Once there, he told me that the bottom "sweep" (a vinyl strip that's supposed to fill the gap between the bottom of the glass door and the tile ledge) was too long and that the installers had trimmed part of it off, but that the remaining part still got twisted. He said the point of the "twist" was probably where the water was getting out and that replacing the door was the correct solution. He also suggested that the tile ledge might not be sloped into the shower, suggesting that it looked like it might even be sloped toward the bathroom instead. I checked with my own two levels, after he left--the tile ledge is sloped correctly, so that water should run back into the shower. Almost two weeks later, the installers were back with the new door and bottom sweep. I asked them about the leak, and one of them said, "Well, as I'm sure your salesman told you, you can never get a complete seal with a frameless door"; the salesman had never mentioned that. There was no sealant to let cure, this time, so I used the shower later that day. Again, there was a large puddle outside the door after every shower. I examined the gap between the replacement door and the tile ledge and saw immediately that the gap was not filled by the vinyl "sweep." Water would run down the inside of the door, hit the tile ledge, and build up more quickly than the inward slope of the ledge could handle, so water would simply run out onto the bathroom floor. No matter how careful I was to contort myself to keep water from hitting the inside of the shower door, I'd still get as much as several fluid ounces of water, sometimes soaking the bath mat, outside the door. Fed up with dealing with Customline, I measured the gap and went on the Internet to find possible solutions. I found a company who manufactured several styles of soft vinyl strip that might fill the gap between the door and the ledge, but I'd have to affix them to the tile ledge closing the space between the ledge and the bottom of the hard vinyl "sweep." The manufacturer sold only in bulk and only to retailers; after more searching, I found a retailer that was willing to sell me only one of each of the three kinds of strips that looked like they might work. I have purchased those, they've been delivered, and I will try them in the next few days. Thanks for nothing, Customline. If Yelp would let me give you zero stars, that would be my rating.

From the estimate to the actual installation of our replacement glass, the communication was always…read moreclear. We had to pause the process for a bit, but they had all our details readily available. Sam and David were professional, and answered all our questions. Most definitely a recommend.

I inquired about replacing a very specific kind of glass and received a response back that the…read morecolor/texture we were looking for doesn't exist. While I appreciate them being forthcoming about their limitations I cannot recommend a company that can't help (or won't try to help) with a complex job. Maybe the glass doesn't exist (I've found it online but I'm no glass expert) but a little effort would've made me feel better about the situation.

Amazing! Just amazing... I wish I could give Pavlo a 10-star rating but since I can't he will have…read moreto settle for five. I had a shower that started developing mold. I was concerned that the mold may have developing from underneath the stone and along the walls. It kept returning after I continued to scrub it and feared the issue was going to require a full shower replacement. I found Star Tile and Stone online and the reviews are ALL true. After communicating with Pavlo he asked me if I could email him some photos which I did. He got back to me a day or two later and said that he thought he could simply clean and treat my shower and not to worry. Pavlo showed up to my home a week later with his equipment and did a beautiful job. His work was very detailed and advised that if I ever decided to replace the shower that he could do it but did not advise doing so at this time. His service fees was very reasonable and he even left me with some cleaning chemicals and educated me on how to maintain my shower. Folks, this guy is a gem! In a world of fly-by-night contractors it is hard to find people who are so committed to their customer's the way that Pavlo and Star Tile and Stone is. His work is top notch and he really cares. I am also recommending his services on my neighborhood Facebook page because I was so pleased. Five stars!!!

Pavlo did an incredible job on our master bathroom, powder room and laundry room. In fact, his work…read morewas so great we had him come back to do another bathroom downstairs and will use him again in the spring for another project. Pavlo is one of the most trustworthy contractors I have ever encountered. His work ethic, attention to detail and care is truly unmatched. There is no comparison to any other tile and stone person on the market - I'm beyond thrilled we got to have him work on our home.

Zero communication…read more We signed the bid. Took out a loan. Then we were told there was a hold up on their end and then nothing. We ended up going with a different contractor.

Ron was professional and answered all the questions that I had. He would respond to me emails…read morepromptly and made sure to work with me to give me the best offer. I had a positive experience with them. I did end up choosing a different contractor that matched more of my needs.

I'm so thankful that my friend recommended Best Value Glass, when I mentioned my project needed a…read morespecific dimension of a piece of mirror. Pablo met me at the shop,and cut the mirror perfectly and for the reasonable price he quoted me over the phone. Thanks so much! I highly recommend and will be back.

Excellent work and fast highly recommend this company, my glass sore was replaced and can't even…read moretell it ever was broken thanks guys!!