These guys were great. They were on time, polite, listened to what we wanted, did a great install job, left everything clean and tidy, and were relatively inexpensive. I would also call them "low drama." When the installers put on a different shower door handle than what we ordered, we called the office to ask if it could be replaced with the one we ordered. I talked with Chris about it, and he looked into what happened. He explained that even though they had ordered the handle we requested, their supplier had sent the standard package. He said he would re-order our handle and call us when it came in to schedule putting it on. True to his word, about a week later we got a call saying the handle had arrived and asking when we would like to schedule the install. A dude came out as scheduled, and installed the new handle in just a few minutes with a smile on his face. Would it have been better if they had noticed the handle order discrepancy before initial install? Sure, but mistakes are inevitable, and how they handled the situation was perfect. They have earned our trust as a result. We have already recommended them to someone else looking for a new shower door, and would definitely hire them again. read more

Exceptional Glass is truly exceptional. I needed to adjust my shower door, and I attempted to do it myself, but quickly realized that I am not a glass worker and that I should stay in my lane before I crack my shower door and spend several thousand more dollars to replace it. I called Chris from exceptional glass and told him what my issue was and he scheduled a visit within a week. Ryan and Riley came out and they were on time, they took their shoes off before they came into my home, and they got right on it. They were also extremely pleasant young men who care about customer service and obviously took pride and what they do. The price that I was quoted was more than fair and Chris told me before they showed up that if there was any extra work, it would be an additional charge, I agreed to that and when all was said and done, he charged me what he had originally quoted me. Even though this was a very small job, other glass companies were not even interested in looking at this job, but Chris came through for me and I really appreciate him for doing that. I am going to do a complete remodel of my bathroom in the near future, which will require several other glass doors and I will only ever call Exceptional Glass to do my glass work or anytime I need a shower door in the future. read more

More than a year after Exceptional Glass installed a shower door for us, I called their office to report the door was stiff, and hard to open and close. Chris came out the next day, at no charge. He fixed the problem and cleaned the glass before he left. Fabulous customer service! It is obvious this small business takes pride in their work. read more

Amazing service they always call you back and are very prompt and do high-quality work! They're also just really good people the kind you wanna do business with highly recommend them! read more

Communicated well, showed up on time, good job with installation and reasonable price. Overall easy to deal with and no troubles.

Great service and very professional. Reasonably priced. Looks fantastic! Thanks so much! Would definitely use again.

Quick and professional response. I didn't end up using them because they were unable to get to me as quickly as another provider. I will be very comfortable contacting them again in similar circumstances. read more

I had three quotes for custom shower glass. All estimates were exactly the same over the phone. However, when the rep came out the first quote increased by $1k higher and the second was $2k higher. Exceptional Glass matched their initial estimate, we're timely, and did a great job!!! read more

I contacted several glass fabricators seeking 4 glass pieces to replace mirrored pieces with clear glass in a large coffee table. This is for the lower portion of the coffee table because we wanted to see more of the new area rug we recently put under the table. Michelle of Exceptional Glass provided and up front price quote based on the measurements I provided, an accurate ETA of when they could have the replacement glass ready, and followed up promptly when it was ready for pick up. Upon pickup, she took extra care to ensure I had them situated properly in my vehicle so they would safely arrive home. The pieces fit perfectly and we are very happy with the new look of the coffee table! read more

We were extremely happy with the work by Exceptional. They installed a beautiful shower enclosure for us, and also provided a new mirror with electrical cutout. They were reasonably-priced and punctual. Highly recommend. read more

Exceptional Glass - Glass & Mirrors Near Me - Milwaukie, Oregon

They were prompt, polite, price-point perfect, and my mirror was just right! Their price was significantly lower than the other quotes that I got but they were still convenient, friendly, and I don't think I could have gotten a better product :) read more

Called office yesterday and talked to the owner (Chris). Have been having issues with glass shower door. Chris said he would get in touch with Kyle who works on these "adjustments". Within an hour Kyle called and scheduled a visit. Came this morning! Looked at door hinge and initially thought he would need to replace but thought he might try to repair. About 30 minutes later he walked out of the closed bathroom door and said, "all done!" Such a great experience! Kyle is upbeat, personable & knowledgeable! Definitely recommend this business! read more

Exceptional glass installed our shower enclosure too high. They returned to lower the door and drilled yet another set of holes in our custom tile, but the enclosure still was mounted too high and leaked badly. Their solution was to install an adhesive backed vinyl fin to the door, which looked horrible. They did promise to fix it with a more permanent solution, but then waited seventeen months and sent us a bill without completing the job. read more

I was quite disappointed with Exceptional Glass. I ordered two shower doors from them after having them on site for measurements. They promised me installation in 5 business days after our quote. On their installation day, they showed up with only one of the doors ready. When I asked what the situation was with the other door, their installers said it wasn't ready for pickup yet. However when I called in to ask for an updated timeline, I was told they hadn't even ordered the glass yet. Their excuse was that they didn't think I wanted the second door since we had spent most of our time discussing the master bathroom door. They took no responsibility for the error, nor apologized, nor attempted to expedite the order to save me time, money, or headache. On the morning of the scheduled second installation, I got a call 30 minutes before they were scheduled to arrive saying that once again the glass was not ready. I had already cleared my schedule for them and they did not give the courtesy of any advance notice. Finally a day later I received a call asking if I could be on site in 45 minutes for an install. I had to rearrange another day around their poor planning and inability to communicate. Again, there was no apology, no attempt to make things right, and no recognition that they had wasted my time and money. I would never use Exceptional Glass again nor would I recommend them to anyone looking to do home renovation. Good contractors are uncommon these days, and Exceptional Glass proves this, they do not value your time, they are inconsiderate, and they are unprofessional. Look elsewhere. read more

I appreciate the quick response and explanation of the repair I needed help with. Thank you to Michelle!

We recently moved into our house and have a shower/tub that has an angled ceiling in addition to shelving in the back that extended all the way out so I had a very specific idea in mind when it came to actually enclosing the shower that involved having the glass run parallel to the slope of the ceiling and worked with Exceptional Glass to make it happen! They were super easy to work with and came onsite for measurements and 8 days later I now have my custom frameless shower panel and a useable shower. Highly recommend this place! read more

The service was exceptional. They keep me informed about parts in order and how long it will take. They schedule the work right after the parts arrived and complete the job professionally in a very short time. The technicians arrived with mask and they removed the shoes before entering the home. I will recommend Exceptional Glass to anyone who wants professional work at a great price. Keep up the good work! read more

I had a glass shower door that was dragging on the bottom sill of my shower, making it very hard to open. I called exceptional glass because of their good reviews to see if they could do a repair. After asking me some questions over the phone, they made arrangements to come over the next day to see if they could if they could fix it. They arrived on time and with a mask on. Even though, they had not installed the shower, they fixed the problem for me. I will definitely call Exceptional Glass when I need a new shower enclosure. They went above and beyond and exceeded my expectations. read more

We needed our shower door adjusted and I called Chris at Exceptional Glass. Kyle came out and fixed the problem. I would highly recommend Exceptional Glass. Fast response and so nice. Thanks Chris and Kyle read more

These guys are the absolute best thoroughly efficient and charge just the right amount definitely recommend to anyone

Having been in the building business for over 40 years I have used quite a few glass contractors....I was referred to Chris at Exceptional Glass. Exceptional Glass installed a glass surround for a master bath shower for me & did an excellent job...his crew was in & out promptly. True professionals....their work will help sell this house!!!! Ken read more

Great service, always responded quickly, and installed a couple of beautiful shower doors. Would definitely use again!

Michelle and Chris have saved the day again, for me. First time was a shower remodel at the beach when I was left hanging by a dropped order from a Lincoln City provider, and the recent time was with a single-pane broken window. These people provide results, AND they are FUN to work with also! read more

My husband and I had two glass shower doors in a recently purchased home that needed repairs. The glass doors were hitting on each other and needed some adjustments. After trying unsuccessfully to get a different glass company to fix them, I called Exceptional Glass. I read their positive reviews on Yelp so we had them do the work, and are very glad we did. Kyle came to look at the problems and was able to adjust one door perfectly. The other shower needed to have one side of the door replaced so Kyle measured and ordered it. The glass came in in a couple weeks and was installed by two very skilled technicians. The communication between their office and their servicemen was excellent, and their work was outstanding. After working with a different glass company to get these problems resolved - with no luck, it was refreshing to find a company that was so competent, prompt and professional. We highly recommend their service. read more

We had exceptional glass do a glass shower surrounded for a tiled shower and we are thrilled with the results. Great pricing, customer service, and products. I'd use them again for our next remodel and recommend them to anyone. Thanks again! read more

All three Chris' were great to work with and the install went very well. I'm very happy with the shower doors and large bathroom mirror. Pricing was good, timing was good, and install seems to have went very well. They even hooked me up with a few extra hikes I needed drilling in my tile just because they are super friendly and helpful. Will use them again without hesitation!!! read more