Hired East Bay Power to troubleshoot my solar setup which had been installed by another company no…read morelonger around. Jeff reached out and helped me troubleshoot the problem first before we decided to have them come out. David the technician ended up coming out and found a really serious issue that could have been disastrous had it not been fixed. The communication and quality of the service overall are what really stood out. Between Marlene keeping me informed about the schedule and following up the day after to make sure things were operational to David's work to fix the issue and his communication afterwards and Jeff staying in touch the whole time, it was a great experience. Highly recommend East Bay Power!

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

Reiterating our satisfaction with Sol R Us. We bought our system ~1.5 years ago - Chris and his…read moreteam did a great job shepherding the project from inception through permitting (PGE), and the process was smooth-sailing. Install was efficient and painless, system was working beautifully until a component failed recently. They RMA'ed it, scheduled site visit quickly, and got it fixed - shout out to Daniel Rosenberg for being consistently responsive.

Sol R Us installed our panels six years ago and did an excellent job, Daniel was very pleasant to…read morework with, explaining everything. Installation didn't take long and they handled all the paperwork and inspection. A battery was added later and the experience was repeated. Now I've just had to have the roof replaced, solar panels removed and re installed. Daniel made the arrangements with the roofing company, the panels were removed the day before the roofers arrived and put back on within a couple of days. I am so grateful for the outstanding service I received each time. The quality of their system is excellent, pricing is good and working with them was a pleasure. Bravo!

Awesome Service Manager Lance Hayhurst went far beyond the call of duty. When our spa suddenly…read moreemptied, Diablo transferred my call to Lance. He recognized that it was an emergency, so he jumped into his truck and drove all the way down from Petaluma. He kindly and expertly fixed the problem and double checked the whole system. We are very pleased and impressed!

Update: The services…read moresenior leader called to discuss the issues. He was very polite and professional. He also shared the depth of the challenges with the company that manufactured our panels. We agreed to fix the system by excluding the impacted panels. I offered to pay the one hour of labor that would he have been expected (as I simply wanted to system to work and felt this was fair). They arrived promptly and made the fix. Since then the system has been working fine. I suggested some changes to their customer service model as all of these issues could have been easily avoided. I appreciated his call and rapid response.

This is the worst company I have encountered when hiring contractors and paying for membership…read moreplans through the years. Green Air actually took over Certified Heating's clientele (I was with Certified for 2 years) and they were wonderful. After they took over, they already cut down our maintenance visits from 2x a year to 1x a year. I wasn't too happy about it but the techs that came were nice and cordial. However, I'm not really sure what's going on. Maybe new management. I had my last maintenance service done in 6/2025. I moved in Dec 2025 and transferred my service to the new address. I scheduled a maintenance service for end of this month and just last Thursday, I got an update email that they were downgrading and removing all HVAC tune ups, air filter changes and solar cleaning. Basically all the benefits that I chose to pay the membership. What really angers and frustrates me is how no one is picking up their phones and it goes straight to vmail. When I did finally get an email reply, they stated that they would only apply my 5 month payments to the maintenance fees, so they basically didn't count the previous months I paid at my old home. I feel like that is pretty unfair, that I paid a full year to have no maintenance included and I would have to pay more money on top to match whatever fee they say maintenance services are currently. They didn't offer a refund or that my service I already scheduled back in May would be taken care of. Now I just want to cancel and take it as a loss since I can't get a clear answer. I will have to find a new company that hopefully cares about their customers.

I've been a loyal customer here for over four years, but after my experience today, I am completely…read moredone. For the last 14 months, I've been paying my monthly fees faithfully, yet I haven't received a single service visit. No maintenance, no proactive calls, nothing. Their billing system is a disaster and their communication is nonexistent. The breaking point was a call I received today. They told me they updated their billing system and needed to collect payment again. When I pointed out that I've been paying for over a year without a single person showing up to do the work, and that they have zero records of calling me to schedule.. they flat out refused to admit it. I asked to speak to an owner or a manager to resolve the refund for the service I never got. Instead, a man got on the phone, spent the whole time talking over me, and then actually HUNG UP up on me. Now, every time I call back to finish the conversation, it goes straight to voicemail. It is honestly ridiculous that a customer has to chase a company down to get them to do the job they are already being paid for. To be treated with such disrespect after four years is a slap in the face. Save yourself the headache and go with a company that actually values its customers and answers the phone.

I recommend Sunlight Electrical Solutions…read more My home solar/battery system was having intermittent issues. The company that installed my solar had gone out of business. The owner of that business recommended Sunlight Electrical to fix my system. I spoke with Carlos at Sunlight. He sent out Isaac who seemed very capable. Isaac's assessment was that my system had multiple wiring issues and recommended a service that would require a larger team to complete. He explained why, and I concurred with Isaac's recommendation. Carlos scheduled a larger team to come out the next week. They were led by Jesus, who also seemed quite knowledgeable. Jesus and his team worked diligently for 4 hours. They found more wiring errors as Isaac has predicted. And they found a damaged Tesla MC2 unit on the roof which had cracked. After they completed their repairs, the system started operating better than it ever had before. I estimate that I am now getting an extra 10-15% more power from the solar panels. In addition to providing capable technicians, I really appreciate that Sunlight is so easy to work with. I asked several highly technical questions and always got thoughtful answers. If you want something done a specific way, just ask them. They have such a positive, customer oriented attitude that makes them a pleasure to deal with.

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

We hired Alcor Solar to install new thermal solar panels for our pool, and the entire experience…read morewas very positive. Sue, the office manager, was great to work with--she was responsive, helpful, and kept us informed throughout the process. Joe came out to provide the estimate, and he and another installer completed the installation in just one day. They recommended using a pool cover to help retain heat overnight when temperatures drop, and that advice has worked well for us. Since installing the system and using the pool cover, our pool temperature has been averaging around 82°F in the morning and warming up to approximately 85-87°F during the day. We haven't experienced many really hot days yet, but so far the system is performing exactly as we had hoped. We're very happy with our decision and are glad we finally made the switch to solar.

I had a real "good news / bad news" experience with Alcor Solar. The good news is their technician…read moreJoe. When he arrived, he diagnosed and fixed my solar-pool plumbing issue in minutes--professional, efficient, and friendly. If my review was based solely on his work, it would be five stars. The bad news is everything leading up to that visit. I first contacted the front office on April 16 via email and received a response from Sue. Responses were slow and vague; I could not even get a ballpark estimate without repeated follow-ups. My last email requesting scheduling went unanswered, and then--three weeks later--Joe called on May 6 saying he was eight minutes away. I had no idea I'd been scheduled, and I was just lucky to be home. Bottom line: if you can get on Joe's calendar, you'll likely be happy with the repair. Just be prepared for shaky communication and scheduling from the office staff.

Very consultative and naviagated me through the process. Seamless installation and good customers…read moreservice.

We signed an agreement with Solar Optimum in September 2025. We were assured several times by the…read moresales rep that the solar panels and battery with the advised non-export option would be installed and operating by the end of 2025 in order to qualify for the 30% federal tax credit. However, Solar Optimum did not even start construction until January 2026 and it took until July 2026 to get the approval of PG&E and the solar panels operational due to both foreseeable delays by PG&E and delays in response and follow-up by Solar Optimum. We spoke with the customer service manager about some sort of compensation for the delays (paying PG&E for power for an additional 7 months) and the lost 30% Federal tax credit. After several weeks of waiting, senior management decided not to offer ANY compensation. The delay by Solar Optimum resulted in several thousands of dollars in lost tax credits and PG&E power cost savings. Shortly after notifying us that no adjustment would be made to the amount owed, the company's attorney sent a demand letter threatening litigation if we did not pay the full amount within 10 days. This was an extremely frustrating and disappointing experience. Don't give Solar Optimum your business!

My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

I have to honestly say we are super impressed with this company. We were recommended by a co-worker…read moreof my husband. Going local made so much more sense, if something goes wrong, there's no need to wait weeks to get it fixed. Someone will come and repair anything in a couple days. The larger companies can't make that happen. We decided to go with the larger install and added a battery to get that added protection and savings, and I'm so happy we did. Hermelinda was our main contact in customer support and she was always on top of it, along with Janai, Bri, and Stephanie, if Hermelinda was out of the office. Alll the technicians were very professional, they didn't mind me asking questions and were very excited and love what they do. I highly recommend them.