Luke came over twice- just fixed my husbands mower - great pricing, very fast service and…read moreprofessional- support your small local business - this guys the real deal ya'll - thank you Luke

Luke was prompt and did a fantastic job! i will use again and refer all my friends- thanks Luke!read more

Our fireplace chimney was leaking every time it rained. We use Mad Hatter when we have our chimney…read morecleaned, about every 5 years. They came out and did an estimate. About a week later did the repair. So far no more leaks in the chimney. I thought they were a little expensive, but I know they've been in business for years so they should know what they are doing. Tech wore his mask when I spoke to him. He did the work and I didn't have to be around. Paid once done over the phone.

Very happy with the customer service. Requested an estimate. It was written out and explained…read morethoroughly even photos of the chimney's and given explanation on what was and wasn't needed. Given options on how to fix one chimney and explained how to operate the newer fireplace. Hired on the spot and having them return in a few weeks to complete the requested work. This is a lost art, grateful to have professionals in this line of work gives us peace of mind when using the fireplace.

Not happy..I used this company from the suggestions of a few family members..Two week turn around…read moreand brought it back with a flat tire..200.00 to sharpen blades is crazy..Never again

Fast and great service . Price was what they had communicated at scheduling…read more Would recommend

Great fast service at a very reasonable price! I would do it again!!!! Service in less than an…read morehour ! WOW!

C and D is a great place to get your small engine repairs done. I saw Carl last week for a gas…read moreline issue on my string trimmer. I didnt really want to leave it for a week, so his mechanic Rick took a look at it and said he could fix it. Ten minutes later he came back with the trimmer in hand all fixed! It's good to know that they are there if you need them!

Shady Company. I live in western AZ…read more I called the Santa Ana, CA office. I wanted to buy a product that had a web price for $150. I was told with taxes and shipping, it would be $200-220. They didn't have their e-commerce set up, but the CS person sounded OK. Against my better judgement, I gave them my CC info. So, I get a debit on my credit card for $345 ! ! ! They charged $183 to ship 40 lbs (water based, non hazardous) from a warehouse in Las Vegas! Repeated calls to the CS person went unanswered. They are also implementing an online accounting system, but it has never posted any meaningful information and I have not received an invoice. For us, they are a "one and done" business, and would not recommend them ever.

Unfortunately, had a bad experience and it just seemed like bad communication between departments…read more The guys in the shop were really nice and helped me pick out what I needed when I was there. However, when it came to delivery my order was over 2 hours late and they only sent it out after I called for the third time without any notifications or updates that they would be late, the dispatcher let me know after I called that the original truck broke down. Then for pickup I called 3 times before I was sent to a dispatcher who finally got a pickup scheduled days later than my original pickup time. The first two times the person who answered the phone seems annoyed that I called and just said "we're busy" and did not give me a pick up number or anything. The dispatcher told me that she never notification that the pickup was ready. Additionally, when I asked ove the phone if the extra time would be charged or if it was on them, one of the shop employees said I would have to pay based on when it was picked up. I now know that wasn't true but it really stressed me out because I was completely left out stranded and had to stay home from work for 2 days to wait for them to do the pickup and had no idea when and if they would actually come. I spent $150 each way for delivery and I only live 10 minutes down the road. The whole point was I needed things to be timely. I would rate the shop experience 4/5 and the delivery experience 0/5. While I would absolutely rent from them again, I'm never doing delivery. The equipment was in good working order and the delivery driver was nice and helpful when he did get there.

Called said a month before they could g et to it, called a…read moreweek after they said they would pickup, they had my address but never put me down for pickup. Said they would get it and now a week later still no pickup or call from them. I give up and will call another repair service.

Had a small tiller that had issues running. They told me that it would be 3 weeks before they…read morecould even look at it, which was fine with me (how often do I need to till?). It was ready in two weeks and the cost was less than the estimate.

I had a pair of GM Vortec cylinder heads that needed a valve job. Dropped them off and told the…read moreowner what the symptoms were of my car and why I needed the valve job. He immediately noticed the exhaust valve of the problem cylinder was bent, causing the no compression issue. Got them back in a couple of days, completely cleaned, rebuilt and painted for less than the original estimate. It's a family owned company, and they've got my business from now on.

It took them 20 days(they are open 6 days a week), 17 business days to rebuild a simple honda head…read moreand then when I went to pay they charged an extra $15 just to pay with card. It was quoted at 2 business days. If you're going to take 3 weeks, you owe the customer a discount. Went to put the head on the block to find they also lost one of the dowel pins as well along with the one that was returned to me was dented from them pulling it off with pliers/channel locks.

Chad was awesome - texted when he was on his way and was very personable and just all around good…read moreguy. I work 10-6 so it makes hard to schedule these things but they were awesome. I really appreciate it.

Excellent customer service!…read more Very knowledgeable a professional technician. Discovered my appliance was not under warranty with them, but would definitely use them in the future!