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    Esthetic Haus

    4.7 (71 reviews)
    Open 12:00 pm - 7:00 PM

    By appointment only

    Services - Esthetic Haus

    Waxing

    Esthetic Haus Photos

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    Reviews With Photos - Esthetic Haus

    Further proof customers are only as good as their credit cards to Esthetic Haus. Bye

    DO NOT GO HERE. Made an appointment for a Wednesday and then the Tuesday before I was charged a no show fee ($85.00). Tried calling and explaining that my appointment was for a different day, and that I had confirmed that appointment, I could send them my e-mails and texts confirming so. Must be an issue on their end. I left a voice-mail and got a call back that the company "did not understand my message." I explained it all again. I never received any notification about any other appointment, nor did I make one. They said they could "see everything" and that I had made both appointments. Now, I'm not unreasonable, in an attempt to figure out what happened I explained that it is possible (though unlikely) that I had fat fingers and accidently booked an appointment I did not intend to when browsing times. In the unlikely event I had booked an appointment for two consecutive days in a row, if I had received a confirmation of an appointment for the wrong day, I would have cancelled or called to see what was going on. But I never got any kind of notification beyond the appointment that I was already aware of. I also certainly never confirmed the incorrect appointment. My first notification that I had an appointment with them on that incorrect day was when I got charged the no show fee. Their response: well, I didn't show up and so that's the fee. They also spoke to me with anger and disrespect and I was rudely told that the point of the fee was for customers to "take responsibility for their appointments" and that we were "not getting anywhere" from further discussion. I was also told they notified me of the [incorrect] appointment. They did not, I had three emails and a few texts from them for the appointment I had actually made and subsequently confirmed, but I digress. Suffice to say - I cancelled my actual, confirmed, appointment (I would not be surprised if I see a fee for that too, despite me asking twice they confirm I won't be charged a fee for cancelling my actual appointment on account of the customer service I had just received). I am disputing the no show charge on my credit card for services not rendered and unauthorized charges. All in all, this reeks of fraudulent and deceptive business practices. Stating simply to "read the fine print" does not settle the matter for an appointment I didn't make. Further, I worry that they now have my credit card info and clearly I can't (and nor should anyone) trust them to make things right in the event of another unauthorized fee resulting from an issue with their booking system. A few other one star reviews exist for the unfair fees and refund policies (no refund for a woman with a skin issue and was refused her preferred service during her appointment? Or a woman who had to help her dad with his oxygen machine in the middle of a respiratory pandemic?!) - check those out before booking an appointment, some of those stories are awful but not surprising. Super disappointing. I would have liked to support this business. Hard to do that when customers are treated like cash dispensaries instead of people. TL;DR: buyer beware- you may get charged a fraudulent fee and they will do nothing to make it right. In fact, they'll be rude about it

    Kandyss's idea of a lash lift & tint.

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    3 years ago

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    Courtney A.

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    7 years ago

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    Courtney A.

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    7 years ago

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    4 years ago

    Courtney has been doing my brow wax and tint for years! I love her and the whole staff. Great customer service and very professional!

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    Courtney A.

    We love you back Lauren. :)

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    6 years ago

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    6 years ago

    Courtney and Candyss are both amazing! Highly recommend for all eyebrow and lash needs!

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    5 years ago

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    Courtney A.

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    7 years ago

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    8 years ago

    Love Courtney!! Got my eyebrows waxed and tinted here and they are the best my brows ever looked. Can never go anywhere else

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    8 years ago

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    8 years ago

    I have tried A LOT of brow places and Courtney does the best brows in the city hands down

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    Page 2 of 2

    Ask the Community - Esthetic Haus

    Can someone explain to me why the price for eyebrow threading her is 75-100% more than most other local options? $31 before tip seems very high.

    I believe in the expertise and experience that I and my team bring to Esthetic Haus clients. We work diligently to ensure a safe and comfortable environment for our clients. If you’d like to discuss the magic we produce further please email us.… Read more

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    Review Highlights - Esthetic Haus

    A friend recommended Esthetic Haus & a local beauty influencer doubled down on Courtney, so I gave it a go.

    Mentioned in 43 reviews

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    Esthetic Haus - waxing - Updated July 2026

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