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Etc Computer Consultants

3.0 (1 review)

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11 years ago

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MacSveen Technical Services

MacSveen Technical Services

(14 reviews)

CJ at MacSveen Technical Services is a lifesaver--plain and simple. I brought my 17-year-old PC to…read moreBest Buy after getting the dreaded blue screen of death. Geek Squad told me the hard drive was corrupted and that the data recovery would be complicated and expensive. Several places wanted me to ship my PC to them either via FedEx or an Uber service. Call me old school, but I'd very much prefer to lay eyes on the person who is going to be digging around in my sensitive files. Every other place I contacted quoted upwards of $1500 just to attempt recovery. I was about to just have my meltdown and then start from scratch on a new machine. Then I found CJ's Yelp page--and I instantly knew he was the right person. I've been surrounded by tech guys my whole life (past boyfriends, my husband, my son, and my father-all in tech), so I know a good one when I meet one. CJ is the tech guy whose card you want readily available. Put his # in your phone, stick his card to your forehead...whatever you need to do to remember who to call in a PC crisis. I trusted CJ with my most important device, and he did the impossible--he got everything back. Not just some of it. All of it. Documents, photos, irreplaceable files--recovered with care, precision, and professionalism. His pricing is incredibly fair, his communication is excellent, and his service is beyond top-notch. Before you even think about going to Best Buy, call CJ. You'll be so glad you did. Thank you so much, CJ!

Solved my issue without even coming out. Didn't even ask for money but I sent him some just because…read morehe solved my problem.

Danville Computer Repair

Danville Computer Repair

(34 reviews)

I put out a quote for a data retrieval project for one particular company. The Yelp app asked if I…read morewanted it to go out to other companies. I clicked "yes." Danville Computers was the first one to reply in minutes! I waited for other quotes to come in. Danville Computers reached out again to check if I had any questions. I picked them because they could do the job and were nearby. I am very glad to have chosen them because not only was it conveniently located (between my work and home), but the service was great! Fast and efficient. Chase is knowledgeable and professional, yet also friendly and approachable. I explained to Chase what I needed - retrieve my data from my external HD. He assured me that if he couldn't retrieve it, we still had other options. Phew! I am so thankful that my data was found! I had a couple of snags with retrieving my data when I brought my equipment home but Chase was still available to help me make sure I could retrieve and save them safely. Quote was high - and even higher if my drive was damaged. I expected it to be expensive. It took 1-1/2 days which was quicker than I thought it would be. I appreciate that Chase was still available to help me remotely with no extra charge. Thank you!!

Danville Computer Repair provided outstanding service! That is my laptop for this year was not…read moreworking anymore. They were quick and efficient with giving me potential issues and possible resolutions-- even giving me the price break downs for any of the potential repairs that could be warranted. After getting the right parts ordered, they fixed it quick! Worth it!

Pleasanton Computer Repair

Pleasanton Computer Repair

(197 reviews)

I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

Etc Computer Consultants - itservices - Updated June 2026

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