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    Eterna Medical Group

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    3 months ago

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    Quest Diagnostics - Status board

    Quest Diagnostics

    3.9(28 reviews)
    4.7 mi

    I struggle with vasovagal syncope (I feint and sometimes vomit when I have blood drawn, and…read moreconsequently am prone to full panic attacks as soon as I'm in the building). Having said that, I've now gone to this Quest twice and had the best experiences I'm capable of having because my phlebotomist Colton is THE best! I have to ask for a reclining chair to avoid passing out and I'm often judged or belittled by nurses etc., but Colton was so warm both times and took me seriously. He is so gentle and quick that I barely feel the poke and he talked with me to keep my mind off of it. He was also very patient and made sure I was feeling ok before he had me stand up. Most folks don't understand how life-changing it can be to find a good phlebotomist - but now I'm able to do blood work so I can stay healthy and take care of myself. The rest of the staff are fast, efficient, and kind. I highly recommend this location and am eternally grateful to my dude Colton for making important bloodwork doable for me. Thank you!

    This was a very easy lab experience through Quest. It's very simple to book an appointment online…read morethrough their website. I found a pretty good selection of times even only booking one day ahead. You get a link via text message and can easily check in online once you arrive. There are also kiosks in the waiting area where you can check yourself in. Bear in mind there are no staff to check in with. Once checked in, you sit in the waiting room and follow your progress on a large screen showing checked in appointments and anyone waiting as a walk in. I was taken right at my booked time. Once in one of the back rooms the staff process your insurance and confirm which tests you need. The staff member was very friendly, and the blood draw was basically painless. Overall I was very happy with my Quest experience!

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    Quest Diagnostics - Status updates on screen

    Status updates on screen

    Quest Diagnostics - Entrance

    Entrance

    Quest Diagnostics - Clean rooms and hallways

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    Clean rooms and hallways

    Quest Diagnostics - In this small strip shopping center - 4/8/24

    Quest Diagnostics

    2.5(22 reviews)
    5.2 mi

    It was two weeks out. I had to be realistic, especially with fasting. I needed an AM appt before…read morework. I usually select the first available or the last available for all of my appts. But online I was finding other locations but again, I gotta be realistic. I had to choose the one that's convenient to my location. I had lots of email reminders before my appt. In my texts, I was instructed to click on the link to "Check in" before going inside. I went inside. No need to check in. There were a dozen people in the Waiting Room. It didn't seem like I waited a long time. (The very familiar Sesame Street characters were on the TV. Intertwined with health related announcements.) The female clerk was very nice. I gave her my paperwork and my insurance card. She verified my info. It was easy. As long as I don't look, I'm good. Later on, I double checked my info too. Easy-peasy. She said people try to squeeze in before their actual appointment or they didn't realize that they made the appt for a different location, but get mad at them when they don't honor it. C'mon people, seriously, it's not their fault that you made a mistake.

    Went in for a Quantiferon on Tuesday and received my results with an email notification 2 days…read morelater. I needed it for work and am glad I was able to get in and out within 10 minutes time! I checked in on my phone as soon as I parked. I sat very briefly and was taken back by such a kind phlebotomist. I unfortunately don't remember her name. But she deff provided quality care with safety (ensuring correct patient), kindness, professionalism, and great method for blood draw. Thanks Quest! See yall for my annuals and more employer related things.

    Photos
    Quest Diagnostics - Kiosks - to check in - I used Text/ mobile check-in - 2/19/26

    Kiosks - to check in - I used Text/ mobile check-in - 2/19/26

    Quest Diagnostics - Inside the large waiting room - check in - I clicked on the link from my text msg - 4/8/24

    Inside the large waiting room - check in - I clicked on the link from my text msg - 4/8/24

    Quest Diagnostics - This bruise is 9 days after!

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    This bruise is 9 days after!

    Eterna Medical Group - laboratorytesting - Updated June 2026

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