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    Labcorp

    3.2 (80 reviews)
    Closed 7:00 am - 3:00 pm
    Updated 2 weeks ago

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    No customer service /very unprofessional!

    I have never reviewed place services or anything before. I am deeply upset because I would never treat someone this way. I had an absolutely horrible experience at this LabCorp today. The office was completely empty, yet the customer service was shockingly rude and unprofessional from the moment I walked in. I politely greeted the staff, but the phlebotomist at the front desk - barely acknowledged me. spoke in a rude and commanding tone, and treated me like an inconvenience. Then came the worst part the actual blood draw. She aggressively dug around in my vein, moving the needle back and forth in multiple directions while I was in severe pain, and still could not get the blood sample. She then switched to my other hand and did the exact same thing again. No apology, no concern, no professionalism whatsoever - she just kept rushing and acting annoyed. This employee should absolutely not be working in healthcare or dealing with patients. She appeared unkempt, unprofessional, careless, and completely lacking basic compassion or bedside manner. Honestly one of the worst medical experiences I've had in a long time. I would strongly recommend going somewhere else unless you want to risk being treated terribly and leaving in pain.

    Screenshot of message from first time you adult.... They notice unprofessional behavior too
    Alysia A.

    What could you improve? Let me count the ways.... First of all, this location always seems to have a problem with their computer system and somehow they can't ever access things that doctors sent. They'll tell you to go to another location- why not fix the computers here? Obviously it's a local issue if they tell us to go to other locations. Secondly... the people are absolutely awful. I've never had a problem with the actual blood collection but let's be honest, we spend a lot more time in the front. The layout of this place is terrible, you have no choice but to be up close and personal as soon as you enter and the staff seems to get very upset about that. There's no hello - ever - there's rude lashings to elderly people who might not even SEE their wiggly iPad let alone be comfortable using it.. Third, I see many of the same faces, yet they always seem to be in training. What I mean by that is everything seems to require more than one person to complete. I watch (and hear) them enter whatever they type in together... one stands over the other... one tells the other what to click, remove each test, etc etc; the crass young woman in the front is always (loudly) complaining about the amount of people, the hours, or some other job-related nonsense. I actually had my daughter come here yesterday by herself for the first time - she sent me a message about what a terrible experience she was having. No surprise that she sent me a picture of the absolute worst one here (I think her name is Sabrina)

    Andrea O.

    This is my go-to place when I need to draw blood. It's super convenient. It's close to Southern Hills Hospital. They have these easy check in machines. At first, I would always schedule an appointment, you may need to wait a week or so if you do that. Now I just do walk-ins. The staff did inform me that Mondays and Fridays are their busiest days. While I was waiting today, I did hear their staff with someone on the telephone say that they got billed twice. Something to look out for if you're paying with your card. It had me wonder if I've been billed twice for certain care. All in all the staff is nice here

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    2 months ago

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    5 months ago

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    6 months ago

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    20 days ago

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    1 month ago

    Friendly and very Efficient. Always willing to answer questions. Very little wait time, if any.

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    1 month ago

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    8 months ago

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    8 months ago

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    4 months ago

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    2 months ago

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    2 years ago

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    9 months ago

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    1 year ago

    Vic is excellent for drawing blood. The staff is great. This labcorp is the only one I will go to.

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    1 year ago

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    2 years ago

    Staff was amazing. From front desk to phlebotomist. I was a walk in. I was in and out in less than an hour.

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    Page 1 of 2

    Ask the Community - Labcorp

    Review Highlights - Labcorp

    It was super efficient to check in, all I needed was ID, insurance card, and note from doctor.

    Mentioned in 5 reviews

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    Quest Diagnostics - In this small strip shopping center - 4/8/24

    Quest Diagnostics

    2.5(22 reviews)
    3.1 mi

    It was two weeks out. I had to be realistic, especially with fasting. I needed an AM appt before…read morework. I usually select the first available or the last available for all of my appts. But online I was finding other locations but again, I gotta be realistic. I had to choose the one that's convenient to my location. I had lots of email reminders before my appt. In my texts, I was instructed to click on the link to "Check in" before going inside. I went inside. No need to check in. There were a dozen people in the Waiting Room. It didn't seem like I waited a long time. (The very familiar Sesame Street characters were on the TV. Intertwined with health related announcements.) The female clerk was very nice. I gave her my paperwork and my insurance card. She verified my info. It was easy. As long as I don't look, I'm good. Later on, I double checked my info too. Easy-peasy. She said people try to squeeze in before their actual appointment or they didn't realize that they made the appt for a different location, but get mad at them when they don't honor it. C'mon people, seriously, it's not their fault that you made a mistake.

    Went in for a Quantiferon on Tuesday and received my results with an email notification 2 days…read morelater. I needed it for work and am glad I was able to get in and out within 10 minutes time! I checked in on my phone as soon as I parked. I sat very briefly and was taken back by such a kind phlebotomist. I unfortunately don't remember her name. But she deff provided quality care with safety (ensuring correct patient), kindness, professionalism, and great method for blood draw. Thanks Quest! See yall for my annuals and more employer related things.

    Photos
    Quest Diagnostics - Kiosks - to check in - I used Text/ mobile check-in - 2/19/26

    Kiosks - to check in - I used Text/ mobile check-in - 2/19/26

    Quest Diagnostics - Inside the large waiting room - check in - I clicked on the link from my text msg - 4/8/24

    Inside the large waiting room - check in - I clicked on the link from my text msg - 4/8/24

    Quest Diagnostics - This bruise is 9 days after!

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    This bruise is 9 days after!

    Premier Physicians Weight Loss and Wellness - Yay to fitting into a size 8 dress.

    Premier Physicians Weight Loss and Wellness

    4.2(95 reviews)
    1.6 mi

    I purchased a Groupon for B12 Injections as I was looking for a new location that was affordable…read moreand in the SW for B12. I purchased a package and am happy to say that I am very satisfied with my choice. The location is near St. Rose San Martin and near the rear of an office building off of Cimmaron. Super Quick in and out. I never had made an appointment and never have waited over 5 minutes to get my injection. I sign in, give them my shot card and then am seen within that 5 minute time frame. The facility itself is upstairs and very clean. They have a TV in the front that plays the news or home shows that is nice to watch while waiting. The front office person has always been very pleasant and everyone that has given me my injections is perky and friendly, even super early in the morning. I have had Alex on a few occasions and she is great. I enjoy talking to her even if it is just for a couple of minutes to get a shot in my hip! The B12 is $120 for 12 or $18 a piece. You can only purchase a Groupon ONE time. It says it right on the Groupon when purchased. Apparently, they have people trying to purchase multiple Groupons all of the time. It is a great deal without the Groupon anyway, so suck it up and purchase it at regular price and quit giving them a hard time :) I seriously love B12 shots and don't think I can ever live without them again. They are just part of my weekly feel good routine and I highly recommend them and this facility.

    The Warm Springs location is the worst in terms of front desk staff, which is comprised of poorly…read morecommunicative, mumbling, and disorganized staff. Inappropriate music is playing in the font desk area, which while not loud, is loud enough to be heard by patients waiting to be seen. The practitioners themselves are great, but the front desk staff leaves a lot to be desired. I would suggest the Cimmaron location. In my experience, as the front desk staff at that location conduct themselves in a professional manner.

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    Premier Physicians Weight Loss and Wellness - Honored at one of the Top 100 Weight Loss Blogs in the Country by Feedspot.com

    Honored at one of the Top 100 Weight Loss Blogs in the Country by Feedspot.com

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    Labcorp - laboratorytesting - Updated June 2026

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