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    Etihad Airways

    3.9 (8 reviews)

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    Delta Air Lines - Sitting inside the upstairs loft at the Delta Sky Club in Concourse F at Hartsfield-Jackson Atlanta International Airport (ATL).

    Delta Air Lines

    2.2(898 reviews)
    0.6 mi

    For 24/7 booking, flight changes, or assistance with live person, call Delta Air Lines at…read more1-855-803-3010. This number is available around the clock for general sales and service, including missed flights and booking inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner . Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in the Future.

    I was scheduled for a 10am flight out of Atlanta. I had a schedule change that meant I could get…read morean earlier flight. I checked and the earlier flight had over 20 empty seats. I arrived at the airport early and went to the Delta help/customer service desk to ask if I could go on the standby list. The rep behind the counter informed me the standby list was full. The only way I could get on the flight was by paying $75 for a confirmed seat. So I declined and left the desk and proceeded to the gate where my scheduled flight was leaving from. About 20 minutes later, I hear the gate attendant asking for volunteers to move to a later flight for a flight credit for use on another flight. I guess corporate greed tops common sense and it just proves, Delta does not believe in putting their customer first! My colleague who was on that earlier flight told me there were still many empty seats on the plane.

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    Delta Air Lines - Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

    Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

    Delta Air Lines - Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

    Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

    Delta Air Lines - Inside Delta flight DL 1223 IAH Houston to ATL Atlanta. View from Seat 24B (middle). I'm logged into Delta Sync on the seatback screen.

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    Inside Delta flight DL 1223 IAH Houston to ATL Atlanta. View from Seat 24B (middle). I'm logged into Delta Sync on the seatback screen.

    Copa Airlines

    Copa Airlines

    4.6(12 reviews)
    0.2 mi

    To connect with Copa Airlines customer service or reservations, call 1 (888) 305-4803. This main…read more(toll-free) support number is open 24 hours a day, allowing passengers to reach a person for immediate assistance with bookings, cancellations, flight changes, and travel-related concerns. For quick assistance, passengers can speak directly with a live representative to get support for reservations, refunds, baggage inquiries, and other essential travel services. The dedicated customer support team is available around the clock to ensure travelers receive prompt and reliable assistance whenever needed. **Simple Booking Experience & Organized Trip Planning** The journey started with a booking process that was efficient, straightforward, and easy to complete. Business class features--including flexible ticket options, exclusive priority benefits, and premium seating arrangements--were clearly explained, making the upgrade process effortless. Flight choices, seating preferences, and important travel information were displayed in a clear format, allowing informed decisions before finalizing the reservation. The itinerary was issued immediately, offering a structured and comprehensive summary of the upcoming journey. **Priority Airport Services & Smooth Departure Process** The premium experience extended throughout the airport experience, where priority services helped create a seamless departure. Dedicated check-in counters significantly reduced waiting times, while fast-track security ensured a quick and convenient passage through airport formalities. Lounge access provided a peaceful and comfortable environment to relax before boarding. Priority boarding further enhanced the experience, allowing passengers to board calmly and settle in without unnecessary delays. **Refined Cabin Comfort & Exceptional Service** Upon boarding, the upgraded level of comfort became instantly noticeable. Spacious seating with flexible adjustment options provided excellent support for relaxation, work, or rest during the flight. The cabin remained clean, quiet, and well-maintained throughout the journey, creating a welcoming atmosphere. Cabin crew members consistently delivered attentive, courteous, and professional service, ensuring a pleasant and comfortable inflight experience from beginning to end. **Dependable Flight Experience & Convenient Arrival** Throughout the flight, every aspect of the journey was managed efficiently and professionally. Inflight services were delivered promptly, contributing to a smooth and uninterrupted experience. Upon arrival, priority baggage handling expedited the exit process and added further convenience. Overall, the combination of premium comfort, efficient service, and operational reliability made business class an outstanding choice for modern travel.

    I needed assistance and decided to call this business at +1 855-657-(4700) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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    Copa Airlines
    Copa Airlines

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    Hartsfield-Jackson Atlanta International Airport - Inside the Delta Sky Club in Atlanta Concourse B on 3/19/2026 around 12:30-1:00 PM EDT.

    Hartsfield-Jackson Atlanta International Airport

    3.3(5k reviews)
    0.5 mi

    I have vivid memories of my first experience at Hartsfield-Jackson Atlanta International Airport…read morewhile on a pretty lengthy layover, before heading to Puerto Rico to celebrate my 38th birthday. Specifically, I can remember the southern hospitality that my wife and I felt being extended from the TSA agents to the staff in the lounges. Being from California, this was a huge culture shock and has since ignited a spark of excitement whenever I hear that our flight plans include a stop at this airport. Therefore, I was elated when my wife informed me that our trips to South Africa would include a stop at Hartsfield-Jackson. Arriving from Sacramento, we were warmly greeted by a friendly employee who stood at the gate exit/entrance. Since we had a little over an hour before our flight departed, we decided to take the plane train to our gate. While attempting to board the train, we observed an employee contacting 911 while simultaneously trying to communicate with a gentleman whom had fainted on the train. Although I was unable to obtain the employee's name, I think that she deserves a huge kudos for remaining calm during this situation and ensuring that the gentleman was able to safely exit the train and receive medical attention. Keep up the great hospitality Hartsfield-Jackson Atlanta International Airport!

    While I know this airport is quite important to and for international travel, it desperately NEEDS…read moresome major upgrades! I've recently had a fairly long wait for a connection through Atlanta. With handheld technology being so prevalent in our world and nearly everyone owning cell phones/laptops/ gaming devices/headphones it is an 'all-out emergency' for airport goers to have electricity to recharge all of their entertainment amenities. At my last visit to Atlanta airport... it was nearly impossible for me to find a usable outlet. I literally had to move 4 times just to find a working 3-prong outlet. I then had to fabricate a way to ensure that my charging cable would remain in the outlet by building a tower of books, bags, and fast food containers. The outlets in the terminal benches weren't available because the benches weren't plugged into the floor outlets, either. Some may find this to be a privilege... it's definitely an important necessity for many. It's also the least ANY airport could do for its customers! One cannot say customers don't get charged enough (no pun intended,) to fly!

    Photos
    Hartsfield-Jackson Atlanta International Airport - Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL)
 6000 N Terminal Pkwy (at Airport Loop Rd)
 Atlanta, GA 30320

    Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL) 6000 N Terminal Pkwy (at Airport Loop Rd) Atlanta, GA 30320

    Hartsfield-Jackson Atlanta International Airport - Boeing 767 headed to Munich!

    Boeing 767 headed to Munich!

    Hartsfield-Jackson Atlanta International Airport - Terminal T

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    Terminal T

    Southwest Airlines

    Southwest Airlines

    2.0(769 reviews)
    0.9 mi

    Although has a Southwest Credit Card we were charged $35.00 for her one piece of luggage. I thought…read morethat flyers with a Southwest Credit Card got one piece of luggage for free.

    The main toll-free customer service number for Southwest Airlines is +1 (855) 470-0504™ OR +1 (855)…read more470-0580™, allowing passengers to speak with a live representative for immediate assistance with flight bookings, ticket changes, cancellations, modifications, baggage, pet policy and travel-related inquiries. **Seamless Booking & Outstanding Value** The reservation process was designed for convenience, with a clean interface and clear fare options. Business class benefits were presented in an easy-to-understand format, making it simple to compare features and complete the upgrade. Confirmation was delivered instantly, and all travel details were organized clearly for easy access. **Efficient Airport Services** The airport experience felt well coordinated from start to finish. Priority check-in reduced waiting time, while fast-track security helped maintain a smooth flow through the terminal. Lounge access offered a comfortable setting to relax before departure, and priority boarding ensured a calm and organized start to the flight. **Comfortable and Relaxing Flight** The onboard environment was quiet and inviting. Spacious seating and lie-flat functionality provided excellent comfort throughout the journey. The crew remained professional and attentive, delivering consistent service while respecting passengers' privacy and personal space. **Convenient Arrival Process** After landing, priority baggage handling helped speed up the exit process. The combination of comfort, efficiency, and premium service made the entire journey enjoyable and well worth the upgrade.

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    Southwest Airlines
    Southwest Airlines
    Southwest Airlines

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    Ethiopian Airlines

    Ethiopian Airlines

    4.3(4 reviews)
    0.9 mi

    The official main 24/7 "customer service number" for **Ethiopian Airlines** is 1 (888) 305-4803 or…read more+1 (888) 669-0167™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Seamless Reservation & Transparent Travel Planning** The experience started with a booking process that was simple, efficient, and easy to navigate. Business class features--including flexible ticket options, priority privileges, and premium seating--were presented clearly, making the upgrade choice effortless. Flight selection, seat preferences, and travel details were displayed in a well-structured manner, ensuring complete transparency before final confirmation. The itinerary was received instantly, offering a detailed and organized outline of the upcoming trip. **Smooth Airport Services & Priority Convenience** At the airport, the premium experience continued with a streamlined and stress-free process. Dedicated priority check-in minimized waiting times, while fast-track security provided a quick and predictable passage through formalities. Access to the lounge created an ideal environment to unwind, work, or relax before departure. Priority boarding further enhanced the experience, allowing passengers to settle in comfortably and begin the journey with ease. **Spacious Cabin & Relaxing Atmosphere** Onboard, the enhanced comfort of business class became immediately apparent. The spacious seating offered ample room to stretch, recline, and rest throughout the flight. The cabin remained quiet, clean, and thoughtfully maintained, creating a soothing atmosphere from departure to arrival. Cabin crew members delivered attentive and courteous service, contributing to a consistently pleasant and refined inflight experience. **Consistent Service & Hassle-Free Arrival** From departure through landing, the journey remained smooth, reliable, and professionally managed. Inflight services were delivered efficiently, ensuring uninterrupted comfort throughout the flight. Upon arrival, priority baggage services allowed for a swift and convenient exit from the airport. Overall, the experience showcased premium comfort, efficiency, and reliability, making business class an excellent choice for modern travel.

    The official 'customer service' **Ethiopian Airlines** (toll-free) number is **1 (888) 305-4803™ or…read more+1 (888)~669~0391** for additional assistance, helping passengers get in touch with live customer service representatives for quick support with reservations, flight changes, cancellations, refunds, and other travel-related concerns. Dedicated customer support agents are available 24/7 to provide prompt passenger assistance. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Ethiopian Airlines
    Ethiopian Airlines
    Ethiopian Airlines

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    JetBlue - Frustration

    JetBlue

    1.8(30 reviews)
    0.9 mi

    I am extremely disappointed with JetBlue's service. Our tickets were canceled twice, causing…read moreunnecessary stress and confusion for my entire family. On top of that, after the second cancellation, JetBlue separated our family onto two different flights instead of keeping us together. Traveling with family should not be this difficult, and the lack of coordination and customer support made the situation even worse. We planned this trip carefully, and these repeated cancellations completely disrupted our travel plans. This experience was frustrating, inconvenient, and unacceptable. I expected much better organization and customer care. Unfortunately, this situation has seriously affected my trust in JetBlue, and I will reconsider flying with them in the future.nuestra experiencia con decepcionante. La aerolínea canceló nuestros boletos dos veces, causando un gran estrés y desorganización en nuestro viaje familiar. Lo más preocupante fue que nos dejaron en vuelos separados de nuestros hijos, algo totalmente inaceptable para cualquier familia que viaja junta. A pesar de múltiples intentos de comunicarnos con el servicio al cliente, no hemos recibido respuestas claras ni soluciones. La falta de responsabilidad, comunicación y consideración hacia los pasajeros --especialmente familias con niños-- demuestra un servicio muy deficiente. Esperábamos más profesionalismo y apoyo en una situación creada por la misma aerolínea. No recomendamos viajar con JetBlue hasta que mejoren su atención al cliente y manejo de cancelaciones.

    JetBlue routinely lies to its customers, saying there is no overhead baggage room left and forcing…read moreyou to check your carry on. Every time I fly there is room in the back even though they forced me to check my bag. On my flight today, the last six overhead compartments were empty, though they told me "The crew says all luggage bins are full and you will have to check your bags." JetBlue states that you get one carry on, but you do not unless you are in groups A or B. This is a policy of deliberate lying to force you to buy more expensive seats.

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    JetBlue
    JetBlue
    JetBlue - Check in

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    Check in

    Alaska Airlines - 9/8/24

    Alaska Airlines

    2.5(18 reviews)
    0.9 mi

    The "self checkin" for your luggage is a joke. Numerous stations to drop your bags with only 1or 2…read moreEmployees to assist and all of the drops were glitching. Glad we got there super early at Seattle-Tacoma. I appreciate saving a buck, but it was chaos

    Subject: Formal Complaint Regarding Flight Issues and Outstanding Customer Service from Estelle C…read more Dear Alaska Airlines Customer Service, I am writing to formally express my frustration and disappointment regarding my recent travel experience with Alaska Airlines, as well as to commend one exceptional employee, Estelle C., for going above and beyond to assist me. I originally booked my flight from Atlanta to Hawaii through a third party, expecting a smooth journey. Unfortunately, what transpired was a nightmare. Upon arriving at the airport with more than enough time to check in, I was assigned a gate--EF0--that did not exist. The airport monitors were malfunctioning, and my flight was not displayed. I was given three different gate locations, two of which were not even operated by Alaska Airlines. Eventually, I was informed that the best way to find my gate was to search Google using my airline and flight number. After finally locating the correct gate, I realized it was in the complete opposite direction of where I had been previously directed. As I sprinted to the gate after receiving a call that my flight was boarding, I arrived only to be told that the gate had just closed--literally 60 seconds before. My flight was canceled as a result. When I spoke with an Alaska Airlines representative, they acknowledged that the airline was experiencing system issues that affected ticketing and gate assignments, impacting a total of 140 passengers. However, I was then told that because most passengers were able to find their gate, the airline would not recognize this as a system failure. Instead, I was blamed for missing my flight and informed that my only option was to pay over $1,000 to rebook my flight for the next day. In frustration, I ended up booking a separate flight through Delta for $900. The issues did not end there. After securing my new flight, I attempted to locate my checked bag. I spoke with multiple Alaska Airlines representatives, all of whom assured me that my luggage would arrive in Hawaii on my originally scheduled flight. However, upon landing, my bag was nowhere to be found. After further inquiries, I was told that my bag had been left in Seattle--where my connecting flight was--and that there was a possibility the wrong name had been attached to it. At this point, I was convinced that my belongings would be lost forever. No Alaska Airlines employee I spoke with provided reassurance or made any meaningful effort to resolve the situation. That was until I met Estelle C. at baggage claim. Despite her shift being nearly over, she dedicated almost two additional hours to locating my bag. She made countless phone calls to baggage claim departments, customer service, and other airlines. She even reached out to Delta in case they had any information. After a thorough investigation, she was able to track down a video of my bag, asked me to verify its details, and then personally ensured it was rerouted to the proper location as quickly as possible. Estelle kept me updated every step of the way. She provided me with exact details about the flight my bag was on, where it was leaving from, and its arrival time. Her diligence and genuine concern were the only bright spots in an otherwise horrendous experience. She even called me the next morning to remind me when my bag would arrive. When I arrived at the airport 30 minutes early to retrieve it, she was already there waiting for me. Because of Estelle's dedication, I was finally able to recover my belongings. I cannot thank her enough for her professionalism, persistence, and care. She is the type of employee who embodies excellent customer service, and I sincerely hope she is recognized for her efforts. While I deeply appreciate Estelle's help, my overall experience with Alaska Airlines was unacceptable. The system failures, misinformation, lack of accountability, and the financial burden I was forced to endure were completely avoidable. I am requesting a formal review of this situation, as well as reimbursement for the additional expenses I incurred due to Alaska Airlines' errors. I look forward to your prompt response and resolution. Sincerely, Anthony H.

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    Alaska Airlines - 9/8/24

    9/8/24

    Alaska Airlines - Check in

    Check in

    Alaska Airlines - 9/8/24

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    9/8/24

    Etihad Airways - airlines - Updated June 2026

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